This property was our only real option after being stranded for a failed rock festival nearby. Once checked in, the room wasn't all that unpleasant, except for the fact that there was no latch lock, and the bathroom door wouldn't close and was "bashed in" from the inside. We decided to head to bed from the long night before. The next morning, we had noticed there were some bugs in the room, maybe not roaches but they were larger and concerning. We attempted to find someone to talk to but no one was there at the front desk. After waiting a bit, we had left to go out for food and explore the area a bit. We came back later that night, checked the room for anymore bugs but luckily finding none, and decided to crash for the night. Once we woke up in the morning, we had found several more bugs throughout the room, and decided that was enough. AGAIN we tried to find someone there to help us with the issue, but with no one there again at the front desk, we decided to pack up and leave, possibly being able to resolve this over the phone later. After trying to contact the property, and then getting expedia involved in trying to help us with this issue, expedia stated that the property had agreed on refunding us 2 of the 4 nights that we booked, since we left before we stayed those last 2 nights. Expedia let me know that we had to contact the hotel directly to get this refund, in which I did, only to be met with the "owner" claiming absolutely no refunds.