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Tru by Hilton The Colony Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton The Colony Dallas

Terrace/patio
Lobby
Exterior
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
5252 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    5 min walk
  • Grandscape
    7 min walk
  • The Colony Five Star Complex
    2 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Clarion Hotel The Colony - Plano West

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1010)
The price is €73
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Clarion Hotel The Colony - Plano West

About this property

Tru by Hilton The Colony Dallas

Hotel in The Colony with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Tru by Hilton The Colony Dallas gets good marks from our customers. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • 6 minutes by car from Legacy West and 6 minutes from The Shops at Legacy
  • Cats and dogs welcome for a fee
Tru by Hilton The Colony Dallas offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Tru by Hilton The Colony Dallas also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 421 reviews" "
Rating 8 - Good. 81 out of 421 reviews" "
Rating 6 - Okay. 25 out of 421 reviews" "
Rating 4 - Poor. 18 out of 421 reviews" "
Rating 2 - Terrible. 30 out of 421 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kino

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

vincent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is impeccably clean and well-maintained. The staff's level of hospitality is exceptional—they could train employees nationwide. Everyone demonstrates a management-level professionalism that makes you feel truly valued as a guest at Tru.
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tasha

Stayed 3 nights in Aug 2024

10/10 Excellent

cortencie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and professional staff. Very clean place inside and out. Timely cleaning! Great continental breakfast spread!
Stayed 6 nights in Aug 2024

6/10 Okay

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaning staff missed our room and without my knowledge the general manager created a booking and forced me to pay the ridiculous cost when I came back the following day. That is criminal! You will pay for their mistakes. And they aren't playing. This is no joke. Buyer beware!
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Diana

Business traveller
Disliked: Room comfort
First Hilton catastrophe
My stay was very disappointing due to fire alarm started going off very early woke me up out of my sleep and I did not receive any adjustments for the inconvenience when I asked for a complimentary late check out. The parking lot was very dirty like no one was doing the porter job. The pancake maker was broken, bummer cause that’s all I wanted for breakfast after being woken out my sleep when I had just layed down only 2 hours before the alarm. When My room was not ready at the check in time I didn’t make a fuss but after all the hiccups in the end I am displeased with the level of service from a Hilton brand hotel!
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Stayed 1 night in Aug 2024

8/10 Good

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were small and not many options. Rooms were nice and it was fairly quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk woman is the BEST
Front desk woman is excellent at her job, she truly cares for my safety needing peace and quiet as I rest and recover.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Stayed 2 nights in Jul 2024

4/10 Poor

Christopher Gary

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No dressers or drawers to put clothes. Mattress and pillows were uncomfortable. No microwave in room and refrigerator was really small. Breakfast could be better. There was pool table and games in lobby.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Third time staying here and so far have not been disappointed. Friendly staff. Quiet. Clean rooms, towels and bed linens. Nice breakfast. Close access to restaurants and stores.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Retro feel environment. Very Clean Pool table & Shuffle board was a nice touch with extra tvs in the Lobby. Pool very Clean & Work out Center Only thing i could complain about, pillows were a bit worn & the A.C would not cool down as it needed too.. Overall id stay again in a Heartbeat! 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Review
There was a rude front desk staff member!! No microwave inside the room. Shower was not cleaned well before check in
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Bernard

Disliked: Staff & service
Never cleaned my room during my stay
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Stayed 3 nights in Jul 2024