Tru By Hilton Rockwall Dallas, TX

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Rockwall Dallas, TX

Exterior
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Reception
Outdoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
2600 Summer Lee Drive, Rockwall, TX, 75032
  • Lake Ray Hubbard
    1 min walk
  • The Harbor Rockwall Mall
    10 min walk
  • NYX Flyboard
    15 min walk
  • Dallas, TX (DAL-Love Field)
    48 min drive

Room options

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Rockwall Dallas, TX

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out. Housekeeping is available on request.
Tru By Hilton Rockwall Dallas, TX offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.

This Rockwall hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru By Hilton Rockwall Dallas, TX gets high marks from our customers. During your stay, you're just a quick walk from Lake Ray Hubbard. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Lake Ray Hubbard and 10 minutes by foot from The Harbor Rockwall Mall
  • Cats and dogs welcome for a fee
Tru By Hilton Rockwall Dallas, TX offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Tru By Hilton Rockwall Dallas, TX. Free self parking is available.

Smoking is allowed in designated areas at this Rockwall hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Rockwall Dallas, TX Hotel
Tru By Hilton Rockwall Dallas, TX Rockwall
Tru By Hilton Rockwall Dallas, TX Hotel Rockwall

Tru By Hilton Rockwall Dallas, TX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 849 reviews" "
Rating 8 - Good. 145 out of 849 reviews" "
Rating 6 - Okay. 57 out of 849 reviews" "
Rating 4 - Poor. 25 out of 849 reviews" "
Rating 2 - Terrible. 29 out of 849 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm when entering, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed my stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! It was very affordable and super clean. Already looking to book our next stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This little hotel was a very pleasant surprise! Staff were friendly, everything was clean and in good condition, and the price was awesome. I hope they can keep it up!
Stayed 1 night in Aug 2024

4/10 Poor

Joe

Travelled with family
Liked: Room comfort
Incorrect charge to credit card
I booked room for $128 total. when I paid at hotel they charged my credit card $214. I inquired at front desk, they said $50 for misc we would receive refund after check out. There is till a discrepancy of $36 She said that it was booked third party and on hotel that’s all that it showed but could not give me a receipt for the $128. I have sent an appeal to my credit card.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
My stay at the hotel was truly exceptional, marked by immaculate cleanliness and stunning aesthetics that created a welcoming atmosphere. The service was outstanding. The staff were attentive, friendly, and eager to assist, ensuring that all my needs were met promptly and with a smile. Overall, it was a memorable experience that exceeded my expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lynsey

Travelled with family
Great place!
Stayed 2 nights in Aug 2024

4/10 Poor

Ma Luz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in at 5pm check out at 10am Is bad
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin, Waukegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
This was my first time staying at Tru Hilton. The room I had was wonderful- very clean and i was able to walk to the Harbor without driving - parking is crazy on the weekends - the staff very friendly and I liked how the lobby was accommodating kids - great place for families to stay / the rooms are very nice - definitely would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Reymundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Taran

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Colbey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff was great the facility and my room was amazing as well. The pool was so good and not crowded at all! Loved the area!
Stayed 5 nights in Jul 2024

10/10 Excellent

Clyde

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never been to a worse hotel in my entire life. From a roach crawling on the wall to the staff being rude and unprofessional. I honestly am at a disbelief I even really experienced the horror that I did there. It’s absolutely insane what we suffered, oh and did I mention our rooms AC barely worked which made the stinch even worse.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacy

Stayed 2 nights in Jul 2024

4/10 Poor

Eric

Disliked: Property conditions & facilities
arrived around 11pm. Check in was fine. Went straight to room and fell asleep. Awoke to take a shower at 6am. No hot water. Suffered through a cold shower and packed to leave. Arrived at the checkout counter and said “there’s no hot water” - to which the receptionist responded with “thanks for letting me know” - not so much as an I’m sorry, or how can I make this better. I was in this hotel for 8 hours total and that’s all they could say and not offer any sort of reimbursement. Unacceptable.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The bed and pillows were very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!!!
Had a great experience I like spending time at this location with Husband 💙💙💙 or kids or friends
Stayed 1 night in Jul 2024

4/10 Poor

Saundra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing.
Disappointed. No coffee pot or microwave in the room. The mini refrigerator didn't work. Bathroom door wouldn't lock and we were with our grandchildren. A/C did not get cold, we set it at 72 degrees and probably got down to 76 at best. It looks to be a very new building, unsure why so many things not working. Also, there was no ice machine on our floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024