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The Westin Dallas Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Dallas Downtown

Exterior
Meeting facility
Property amenity
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • John F. Kennedy Memorial
    6 min walk
  • Chef Wang
    1 min walk
  • Akard Station
    3 min walk
  • Dallas, TX (DAL-Love Field)
    19 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, View, Corner

  • 69.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds

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Exterior

Omni Dallas Hotel

Pool
Hot tub
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Pet-friendly
4.5 out of 5, Wonderful, (2496)
The price is €296
for 1 room
includes taxes & fees
17 Jan - 18 Jan
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About this property

The Westin Dallas Downtown

Hotel with 2 restaurants, a quick walk to Dallas World Aquarium
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Westin Dallas Downtown. During your stay, you're just a quick walk from Dallas World Aquarium. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Grill and Vine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Dallas World Aquarium and Sixth Floor Museum
  • Dogs welcome for free
The Westin Dallas Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 21 meeting rooms are available. Event space at this hotel measures 7320 square feet (680 square meters) and includes a conference center. A library, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Dallas Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7320 square feet of space)
  • Meeting rooms - 21

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.819 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TraBryan, HOUSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Chavon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Angel

Travelled with group
Disliked: Amenities, property conditions & facilities
The route to parking is unexplained by front desk. Finding our room was a task each time. Room was suppose to be a suite butno living/sitting room, no microwave and basically no amenities. Hotel is the same price as a lot nicer ones that offermore space and amenities like a microwave basically no amenities. Hotel is the same pri
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and the seafood in the restaurant is superb and fresh. Staff was amazing from the check in to restaurant and all around.
Stayed 1 night in Sep 2024

8/10 Good

jaquan

Stayed 1 night in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Nice place. They lost my dry cleaning, so l purchased more clothes. I arrived Tues, gave them clothes on Wedns.They said i'd get them back Thurs. I spoke with them about this a few times. I left Sunday morn without my clothes. What am l to think about this ? Did they just throw my clothes in a corner and forget them?
Stayed 5 nights in Sep 2024

6/10 Okay

Sara

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matt

Stayed 2 nights in Aug 2024

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Labryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable guest rooms right in the heart of downtown. We enjoyed our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Justin

Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walking downtown access to a verity of restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 5 nights in Aug 2024

6/10 Okay

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice hotel. Dallas is dirty
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Laura G.

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2024

10/10 Excellent

WILLIAM F GARMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sasha

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
Stayed 1 night in Aug 2024

2/10 Terrible

David

I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
Stayed 1 night in Jun 2024

8/10 Good

Antwon

Stayed 2 nights in Aug 2024