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The One Boutique Hotel

3.5 star property

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Photo gallery for The One Boutique Hotel

4 indoor pools, 2 outdoor pools
Point of interest
Water park
Point of interest
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Hot tub
  • Pool
  • Bar
  • Gym

Explore the area

Map
1020 Raiford Road Carrollton, Carrollton, TX, 75007
  • The Vista
    ‪7 min drive‬
  • Prestonwood Baptist Church
    ‪9 min drive‬
  • Addison Circle Park
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Bathroom

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €146
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About this property

The One Boutique Hotel

Hotel with 3 restaurants, in the vicinity of Shops at Willow Bend
This smoke-free hotel features 3 restaurants, 4 indoor pools, and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Other amenities include a full-service spa, a fitness center, and a bar/lounge.
The One Boutique Hotel offers 26 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Carrollton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Castle. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at The One Boutique Hotel, you'll be close to Coyote Ridge Golf Club. Features include free WiFi in public areas and free self parking, plus 4 indoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Tex-Mex cuisine while dining at Pool Shack Restaurant
  • Splash around at the lazy river or swim in the 4 indoor and 2 outdoor pools
  • Treat yourself to manicures and pedicures, facials, or hydrotherapy at Spa Castle
  • Amenities include a front-desk safe and an elevator
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 9 minutes by car from Shops at Willow Bend and 11 minutes from Grapevine Mills Mall
As a guest of The One Boutique Hotel, you'll find a full-service spa, 2 outdoor swimming pools, and 4 indoor swimming pools along with a lazy river and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the business-friendly The One Boutique Hotel. Free self parking is available.

This 3.5-star Carrollton hotel is smoke free.

Pool Shack Restaurant - This restaurant specializes in Tex-Mex cuisine.
Asian Restaurant - This restaurant specializes in Korean cuisine and serves brunch, lunch, and dinner. Open daily.
Sushi Restaurant - This sushi bar specializes in sushi. Open daily.
Room service (during limited hours) is available.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Pool Shack Restaurant
  • Asian Restaurant
  • Sushi Restaurant

Things to do

  • 4 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • 4 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Lazy river

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 25.00 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

One Boutique Carrollton
The One Boutique Hotel Hotel
One Boutique Hotel Carrollton
The One Boutique Hotel Carrollton
The One Boutique Hotel Hotel Carrollton

The One Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 119 out of 401 reviews
Rating 8 - Good. 113 out of 401 reviews
Rating 6 - Okay. 67 out of 401 reviews
Rating 4 - Poor. 39 out of 401 reviews
Rating 2 - Terrible. 63 out of 401 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Half of property was under construction. Room had mildew smell.
Stayed 1 night in Feb 2020

4/10 Poor

Julian

Disliked: Staff & service, property conditions & facilities, room comfort
The initial night was subpar however the next night consisted of the fire alarm going off throughout the night.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and easily accessible. Shower was a little difficult to figure out at first.
Stayed 1 night in Mar 2020

2/10 Terrible

Ritshanae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and unprofessional
Customer service horrible!!!!!!!!!!!
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The front staff was unprofessional, recommend customer service training. Acted as though they really didn't want to work there.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Deanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was great. The only problem we had is that a girl up front stop flirting with my husband making him feel uncomfortable. She even called our room and came up to it acting like we ordered stuff and we didn't. Definitely will be staying again but we'll be talking to the manager next time.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
shower did not work, sink did not work, heater rattled all night rust and mold in bathroom, no sleep timer on remote, food choices were poor, front desk communication was painful.
Stayed 1 night in Feb 2020

8/10 Good

RaeTheresource, Midland TX

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel but pretty speedy every little extra thing cost , breakfast is not good spa is amazing but you do pay extra for everything be prepared
Stayed 1 night in Feb 2020

8/10 Good

Kristi Kay

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The spa treatments were excellent.
Stayed 1 night in Nov 2019

8/10 Good

Expedia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I made reservation for 10/19/2019 in my wedding night and was not gonna be able to check in the at the specific time , so incalled I 7:00pm to try and alert the receptionist but did not answer. I called again at 8:00pm. Than again at 9:00pm. When we arrived to check in which was at 1:40am;after my wedding. I tried to explain to the receptionist Keith that i tried to call to infrom that i woild be late he said it wasnt his problem. I showed him the calls on my phone in call log and said he didn't recieve a call and refused to help me in any way because than he would get in trouble. After he told me to leave or that he would call police when i I wasn't being loud or violent in any way.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Melissa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Please Improve the Customer Service
The wifi was not working for the majority of my stay. I alerted the front desk three times before I was told a general manager was stepping in to address the issue. It still wasn't working when I checked out. I was traveling for business, so this was a big inconvenience. Also, the front desk staff could not handle my request to consolidate my back-to-back bookings, so that I could stay in the same room both nights. Despite filling out the necessary paperwork and being told at check-in that everything was sorted, I was still called on day two and was asked to vacate my room. The hotel is nice, but as others have stated, it's annoying that there is no refrigerator or microwave in the rooms. I always enjoy my time at Spa Castle, and this time I got a body scrub. However, the staff member shoved a gratuity sheet right in my face while I was still sitting on the table immediately after she finished. This was awkward and not relaxing at all.
Stayed 1 night in Oct 2019

8/10 Good

Esmeralda, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was clean and the bed were so comfortable also loved the tub !
Stayed 1 night in Oct 2019

8/10 Good

Maria C

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place This place is terrible service and at the time the manager attitude is horrible they look at me like animal And then loom is very sticky coffee pot is not working AC temperature not working smells funny to
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019