The Lumen

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Lumen

Suite, 1 King Bed (Luxury Suite)
Suite, 1 King Bed (Premier Luxury Suite)
Lobby sitting area
Outdoor pool
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6101 Hillcrest Ave, Dallas, TX, 75205
  • Southern Methodist University
    ‪1 min walk‬
  • Gerald J. Ford Stadium
    ‪7 min walk‬
  • George W. Bush Presidential Library and Museum
    ‪13 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Studio, 1 King Bed with Sofa bed (Spectra Studio)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (King Deluxe)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Luxury Suite)

  • 51 sq m
  • Sleeps 5
  • 1 King Bed

Basic Room, 1 King Bed (King Premier)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Queen Beds (Queen Queen Premier)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool View King Premier Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed (Pool View King Premier)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Terrace (Terrace Studio)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Luxury Suite Accessible)

  • 72 sq m
  • Sleeps 5
  • 1 King Bed

Basic Room, 1 King Bed (King Premier Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Premier Luxury Suite)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Studio Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

  • 81 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Lumen

Hotel with a 24-hour fitness center, steps from Southern Methodist University
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite. Housekeeping is available on request.
The Lumen offers 90 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
The Lumen's great location gets high marks from our customers. During your stay, you're just a quick walk from Southern Methodist University. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Southern Methodist University and 5 minutes by car from NorthPark Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Lumen offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 8 meeting rooms and coworking spaces. Event space at this hotel measures 1562 square feet (145 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly The Lumen. Parking is available for a fee.

This Dallas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Front Room Tavern - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10-16 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Front Room Tavern

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference centre (1562 square feet of space)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 16 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

The Lumen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

john

Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We’ve stayed here twice now and the staff is always helpful, the property is clean and our room is ready on time. Great location too. We’ll be back!
Stayed 1 night in Nov 2024

6/10 Okay

Jana

Travelled with partner
Close to college but overal is average.
Stayed 2 nights in Nov 2024

4/10 Poor

Meredith

Stayed 2 nights in Oct 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 2 nights in Nov 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not honor hotels.com status
Rating is zero. I did not get an upgrade and they had upgrades available and with my status I should've have an upgrade and a late check out but that wasn’t given to me even though they had rooms available. The staff knocked on my door continuously from 9 AM until 1 pm with a late check out I'm entitled to a 4 PM check out. To knock on my door seven times and call six times is unacceptable. I was also supposed to receive 20% discount on food with status and didn’t receive that either. This hotel is more of a 2 star hotel. Be warned.
Stayed 1 night in Oct 2024

10/10 Excellent

maria, Monument

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to SMU. Clean and wonderfully decorated rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend in Dallas near SMU
Have stayed here multiple times and highly recommend. Across the street from SMU, convenient to everything in Highland Park, short drive to downtown. Small and intimate, but big enough for plenty of amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

6/10 Okay

solim

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to SMU in a quiet place with pool and bikes available. Restaurant/bar on site and very convenient to Snyder Plaza, however it’s under construction.
Stayed 3 nights in Oct 2024

4/10 Poor

Allen, Baton Rouge

Disliked: Amenities, property conditions & facilities
This is not a four-star hotel. The A/C is loud and wakes you up during the night. Water pipes bang during the night. The closet has two or three hangers available. There is noise in the front rooms from traffic on Hillcrest Avenue. Service in the restaurant was poor. Lampshade had hole in it, was hung crooked, and the light bulb was burned out. Furniture was unimpressive. Have been twice billed a "property amenity fee" and have no idea what this is. Over priced and overrated. Will not stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds leaned to one side.
Stayed 2 nights in Oct 2024

8/10 Good

Gigi

Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey, Cedar Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph T

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Jana, Decorah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.
Stayed 1 night in Sep 2024