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The Lumen

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lumen

Suite, 1 King Bed (Luxury Suite)
Terrace/patio
Outdoor pool
Lobby sitting area
Suite, 1 King Bed (Premier Luxury Suite)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Free WiFi
    Free WiFi

Explore the area

Map
6101 Hillcrest Ave, Dallas, TX, 75205
  • Southern Methodist University
    1 min walk
  • Gerald J. Ford Stadium
    7 min walk
  • George W. Bush Presidential Library and Museum
    13 min walk
  • Dallas, TX (DAL-Love Field)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Studio, 1 King Bed with Sofa bed (Spectra Studio)

Superior Studio, 1 King Bed with Sofa bed (Spectra Studio)

Superior Studio, 1 King Bed with Sofa bed (Spectra Studio)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (King Deluxe)

Deluxe Room, 1 King Bed (King Deluxe)

Deluxe Room, 1 King Bed (King Deluxe)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Luxury Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Luxury Suite)

  • 51 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (King Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (King Premier)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Queen Queen Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 2 Queen Beds (Queen Queen Premier)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool View King Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Pool View King Premier Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (Pool View King Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (Pool View King Premier)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace (Terrace Studio)

Superior Room, 1 King Bed, Terrace (Terrace Studio)

Superior Room, 1 King Bed, Terrace (Terrace Studio)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Luxury Suite Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Luxury Suite Accessible)

  • 72 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (King Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (King Premier Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Premier Luxury Suite)

Suite, 1 King Bed (Premier Luxury Suite)

Suite, 1 King Bed (Premier Luxury Suite)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

Luxury Studio Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

Luxury Studio Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

  • 81 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Lumen

Hotel with a 24-hour fitness center, steps from Southern Methodist University
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
The Lumen offers 90 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
The Lumen's great location gets high marks from our customers. During your stay, you're just a quick walk from Southern Methodist University. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Southern Methodist University and 5 minutes by car from NorthPark Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Lumen offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, 8 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1500 square feet (139 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly The Lumen. Parking is available for a fee.

This Dallas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Front Room Tavern - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10-16 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Front Room Tavern

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (1500 square feet of space)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 16 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

The Lumen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1017 reviews" "
Rating 8 - Good. 246 out of 1017 reviews" "
Rating 6 - Okay. 122 out of 1017 reviews" "
Rating 4 - Poor. 56 out of 1017 reviews" "
Rating 2 - Terrible. 44 out of 1017 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and strikes just the right cord.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahnjonae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. I would recommend smart tvs offer the Netflix app at least
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Stayed 1 night in Jun 2024

10/10 Excellent

Niaje

Stayed 2 nights in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
My husband,son and I had a wonderful stay!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Lumen-less
Room was very comfortable but they didn’t come clean the room Thankfully we had enough towels. Staff was very nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Hotel is nice.
Stayed 3 nights in Aug 2024

8/10 Good

Nina

Travelled with family
This is an older hotel remodeled. Out room smelt of years of cigarette smoke . The room didn’t really cool down as much as we like and staff were nice. Probably won’t stay here again due to musty cigarette smell in our room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and friendly. Great service and helpful staff. Good price for the Highland Park area.
Stayed 1 night in Aug 2024

8/10 Good

Tammy, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all of our events.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Male bartender was incredibly rude and disrespectful. I normally stay here 5-6 times a year. Never again.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of this hotel, greet area to walk and explore. The hotel itself was suoer cute but the room was a bit of let down. Nothing wrong, just not very interesting.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amy

Travelled with partner
I accidently booked the room for Saturday instead of Sunday night so when I got there I had to pay for another room at a higher rate. My mistake and I own that, what they don't tell you is they charge for the water in the room. When I returned home I reached out to the hotel to see if could get a refund for the Saturday charge and was told they would not issue a refund. Had the hotel been to capacity and it was a last room situation I would have understood their side but they definitely were not. I normally wouldn't write a review but they were not at all willing to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Hugo

Stayed 1 night in Jul 2024

10/10 Excellent

Tracee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome but the staff absolutely sealed the deal for me!!! Customer service/valet was top notch!!! I will for sure be staying here again!!! Best hotel I have stayed at in a long time!!!
Stayed 1 night in Jul 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location right in walking distance to SMU. Staff was friendly. Great stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel review
We stayed at this hotel for a few days due to Hurricane Beryl in Houston. The customer service was great the staff were all friendly and accommodating. The room wasn’t as clean as it should have been. I typically clean when I come but it wasn’t in the best condition. The room was a nice size given that we traveled with an infant and needed some extra space. Overall it wasn’t a bad experience the room just wasn’t very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024