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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Courtyard
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪18 min walk‬
  • Village on the Parkway
    ‪3 min drive‬
  • Quorum Park
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(34 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1003)
The price is €95
for 1 room
includes taxes & fees
2 Feb - 3 Feb
La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel in Addison with free breakfast and a 24-hour front desk
An outdoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
The Addison Hotel, SureStay Collection by Best Western's great location gets high marks from our customers. During your stay, you'll be within walking distance of Addison Circle Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, an elevator, and an ATM
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 4-minute drive from Galleria Dallas and 15 minutes from American Airlines Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 337 out of 709 reviews" "
Rating 8 - Good. 152 out of 709 reviews" "
Rating 6 - Okay. 104 out of 709 reviews" "
Rating 4 - Poor. 52 out of 709 reviews" "
Rating 2 - Terrible. 64 out of 709 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TEDROS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good service
Stayed 2 nights in Oct 2024

6/10 Okay

Vinil

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Good for college kids
Room didn’t have frig/microwave as promised and had to wait on breakfast food. Elevators were literally shaky and felt unsafe!
Stayed 3 nights in Oct 2024

6/10 Okay

Camille

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much, booked it for another week! Great location and many different restaurants within walking distance
Stayed 4 nights in Oct 2024

8/10 Good

Jane, Greenbackville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised no hair dryer was available. My last night people were loud from 2-4 in the morning. Walls are very thin.
Stayed 3 nights in Oct 2024

10/10 Excellent

CATHLEEN, BOERNE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on the older side, but was clean with no weird odors. I only had a bagel for breakfast, but, the hot food looked good and there were plenty of options. Check in was a breeze and there were no issues with my key not working. There were plenty of plugs (USB and regular) in the room I stayed in. The bed was neither super comfortable nor super uncomfortable. My only two complaints are one, there was nothing to block the noise from the outside corridor into the room. I was on the first floor, so, got to hear a lot of very loud conversations as people walked up and down the hall to the elevators. Fortunately, by about 11:30 people were either tucked up in bed or made more of an effort to be quiet. My second complaint would be the towels. They were on the smaller side, like the size you would use to wrap your hair up in, and extremely rough. A bit of fabric softener would be in order I think. Overall, the stay was nice and I would stay there again. But, not on the first floor.

8/10 Good

Mindy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Loud people around me slamming doors but the property cant help that! Comfy king sized bed and walk in shower. Great, convenient location
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

christopher

Stayed 1 night in Oct 2024

4/10 Poor

Lakuema

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had flying bugs and hotel staff did nothing to resolve the matter. Property is unsanitary.
Stayed 2 nights in Oct 2024

6/10 Okay

Amir, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel leaves a lot to be desired. Our first floor room had a musty smell, the coffee maker was non-functioning, and worst of all the window had no lock whatsoever, making it ever so easy and effortless for any random person (or criminal) off the street to quickly gain access to the room. These problems and concerns were conveyed to the front desk staff, who very quickly and kindly arranged a replacement room on the second floor. Nonetheless, all future travelers should take heed to check the room windows and locks, and the hotel itself should take note to rectify any such serious safety issues, at the very least for liability purposes and any potential lawsuits if heaven forbid a hotel patron were to be harmed as a result of property neglect by the management. Otherwise, for a budget hotel, the stay was ok, the breakfast was good, the location convenient, and front desk staff very adept. But for future visits, we will most likely choose a more safe and sound spot.
Stayed 2 nights in Oct 2024

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Melody

Stayed 1 night in Aug 2024

2/10 Terrible

Jaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updates
Centrally located within walking distance to many restaurants and shops. However, the hotel needs major updates. The carpet is coming apart in multiple areas, the only pillows they give you are square decorative type pillows, the elevator is sketchy AF. Also, there are no outlets (except maybe on in the bathroom) for you to charge your gear. No USB ports either.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very friendly and extremely clean love it at the Addison
Stayed 1 night in Oct 2024

6/10 Okay

Malia

Travelled with partner
Liked: Cleanliness, staff & service
Almost every time we came back to our room we would have to get new cards due to the previous ones not working. Breakfast was eh, not many options. Almost every time expect for once there was no waffle batter; no matter the time I came in besides when breakfast first opens.
Stayed 6 nights in Sep 2024

6/10 Okay

Bisma

Disliked: Staff & service
The lady at the counter took long time checking us in and the she gave us keys that didn’t work, we went down twice and she kept changing the keys and said try this now, we were on the 4th floor and it was a hassle and then she finally moved us to another room.
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice rooms really nice staff and extremely clean love the hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Ryan

About what I expected from Best Western
Stayed 3 nights in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable, with excellent breakfast
Front desk was friendly and helpful and the housekeeping personnel were also friendly. Breakfast was excellent: fresh-cooked cheese omelet, scrambled eggs with mixed in taco meat, hot oatmeal, cold cereal, yogurt, fresh fruit, juices, coffee, hot chocolate, waffles, muffins, toast, and bagels. Excellent choices, and the personnel kept cooking eggs up until right before closing down breakfast, and they kept all offerings restocked. The room was comfortable enough, beds were OK and the linens appeared to be clean. The bathroom was clean. No insects detected and no off-odors. However, it is an older property. The carpets are worn, especially in the hallways, and are wrinkled up in some places, not quite getting to the tripping hazard level, but working toward it. The black-out curtains in the room would not open, so the room had no natural light. The room had a combination desk-wardrobe that had ample outlets & USB connections. They charge a $100 damage deposit. The chair had multiple rips in the faux leather upholstery, I took photos and showed the desk clerk right away to ensure we were not charged. He offered to change it out, but I told him that was not necessary; I just wanted to be sure we would not be be charged. The pool was “closed for the season.” It looked to be well maintained, closed for the season? This is Texas in September, and the temperature is upper 80’s on a cool day. That was disappointing. Overall, though, a comfortable stay. Would stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Fabiola

Disliked: Staff & service
When we got there the receptionist gave me a room that was occupied. Then gave a different room that was dirty. Then after I took a shower the realize that we didn’t have the mini fridge or microwave that was listed in our reservation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Is it basically a street away from pubs, restaurants, bars, etc. The staff was super friendly and helpful. The property outside needs some renovations but the rooms seems fine, not great but fine. I do recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

whitney

Travelled with family
The staff was always ready to assist. Breakfast was hot and had a nice variety of options.
Stayed 2 nights in Sep 2024