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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Choose dates to view prices

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪18 min walk‬
  • Galleria Dallas
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪11 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel in Addison with free breakfast and a 24-hour front desk
An outdoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
The Addison Hotel, SureStay Collection by Best Western's great location gets high marks from our customers. During your stay, you'll be within walking distance of Addison Circle Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, an elevator, and an ATM
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute drive from Galleria Dallas and 14 minutes from Dallas Market Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 830 reviews
Rating 8 - Good. 183 out of 830 reviews
Rating 6 - Okay. 118 out of 830 reviews
Rating 4 - Poor. 62 out of 830 reviews
Rating 2 - Terrible. 75 out of 830 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tim Jeremy

Liked: Staff & service
The rooms werent that nice. Pretty clean but I saw a couple of small cocroaches right when I walked into the room and another couple days later. The quality of everything was not that good but I guess ok for a 3star hotel
Stayed 3 nights in Feb 2025

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and quiet. Breakfast was good, but the breakfast hours are 6am-9am(should be 6am-10am for late sleepers). There was a leak somewhere near the bathroom sink, so floor stayed wet. Also sink stopper was broken. Otherwise, was a good stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Once I saw roaches and not tree roaches, my entire comfort changed. I had to shake my belongings and took them back to my car to prevent transferring them. It was really disappointing. This is 2025. Those type of roaches is from uncleaniness.
Stayed 1 night in Jan 2025

6/10 Okay

Montell

Disliked: Cleanliness, property conditions & facilities
Needs remodeling
Stayed 1 night in Jan 2025

10/10 Excellent

Trena, Mineola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was exceptional, friendly, and very courteous!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay, clean and comfortable .
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Darlene

Stayed 3 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Aaron

Business traveller, Travelled with partner
Had a couple bugs crawling in my room
Stayed 1 night in Dec 2024

10/10 Excellent

Kenny

Stayed 4 nights in Nov 2024

8/10 Good

Pamela, HOT SPRINGS VILLAGE

I had reserved a room with a sofa and chair but was told not available when we checked in. The remote for the TV was not user friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Nice
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good price. I’ve stayed there twice and would continue to do so.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyah

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2024

4/10 Poor

Ryan Eric, HIALEAH

Business traveller
Liked: Cleanliness, property conditions & facilities
I haven't received my deposit, i called once before no update or anything. its been 4 months waiting.
Stayed 2 nights in Sep 2024

8/10 Good

summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times. It’s nice & I feel safe. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ogalis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, environment was excellent.
Stayed 3 nights in Nov 2024