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SureStay Plus Hotel by Best Western Mesquite

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Mesquite

Exterior
Room amenity
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Free WiFi

Explore the area

Map
2100 N Belt Line Rd, Mesquite, TX, 75150
  • Mesquite Community Theatre
    19 min walk
  • Subway
    2 min walk
  • South Garland Transit Center
    9 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    43 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Room amenity

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Mesquite

Hotel in Mesquite with free breakfast and a fitness center
A fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
During your stay at SureStay Plus Hotel by Best Western Mesquite, you'll be within walking distance of Mesquite Community Theatre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 15 minutes by car from Kay Bailey Hutchison Convention Center and 12 minutes from Dallas Arboretum and Botanical Garden
SureStay Plus Hotel by Best Western Mesquite offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Mesquite also features laundry facilities, pool umbrellas, and an elevator. Self parking is free.

This Mesquite hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Mesquite
Surestay Plus By Best Mesquite
Comfort Suites Mesquite Hotel
Mesquite Comfort Suites
SureStay Plus Hotel by Best Western Mesquite Hotel
SureStay Plus Hotel by Best Western Mesquite Mesquite
SureStay Plus Hotel by Best Western Mesquite Hotel Mesquite

SureStay Plus Hotel by Best Western Mesquite Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 112 out of 1000 reviews" "
Rating 2 - Terrible. 152 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

An

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff was ok & gave us our 2 rooms side by side. Was with family-always look for full breakfast (as advertised) for convenience. This was the poorest excuse for breakfast as I’ve ever seen!! …coffee machine only gave coffee that looked like weak tea—mild was sour—must have used same milk for waffles -horrible & not eatable—no danish, fruit or anything else. So we went to McDonalds. Will N O T stay here ever again!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in agent had no urgency to greet guest when checking in. Waited for them to come to the counter and not even a “sorry to keep you waiting.” The window was unlocked and people were hanging outside of the window. The fixtures were not secure (curtain rod and door handle), no linens for the pullout bed, side lamp did not work and had what appeared to be black mold on the lamp shade, tile floors were grimey feeling, there was a burn mark on the headboard. Also, breakfast only consisted of a waffle, no option for cereal, English muffin, bagel, muffins, etc. only stayed because it was so late when I got there, other options were hard to find.
Burn mark on headrest.
Bathroom door handle
Shower rod barely hanging by screw
Maybe black mold on lampshade, lamp didn’t work.
Stayed 1 night in Aug 2024

6/10 Okay

Delvet

Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Linice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We heard gunshots after we checked in. Plus the property never returned our deposit- when I called about it, the clerk said that they only take incidentals with cash( which obviously was a lie). The room was dirty, but we arrived late after being on the road all day so we made do.
Stayed 1 night in Jun 2024

2/10 Terrible

Andy

Travelled with family
Stayed 1 night in Aug 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is old and dirty.
Stayed 1 night in Jul 2024

6/10 Okay

Mimi

Liked: Staff & service
Nice pool / Bad breakfast
The pool was clean and very enjoyable. No shade at all, though. The breakfast was as minimum as possible and not very tasty.
Stayed 1 night in Jul 2024

6/10 Okay

Jamya

Not clean enough
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marsha

Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets had blood on them. Rusty fixtures in bathroom. Fake eyelash’s stuck to the walls.
Stayed 1 night in Jul 2024

6/10 Okay

Nowamagbe

Stayed 7 nights in Jul 2024

10/10 Excellent

Samuel, Bellevue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was so accommodating and kind!
Stayed 3 nights in Jun 2024

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable over all it was good
Stayed 4 nights in Jul 2024

10/10 Excellent

latonja

Liked: Cleanliness, staff & service, property conditions & facilities
hot tub
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach infested
The room was way too hot, the ac did not work to cool the whole big room. The room was crawling with cockroaches!
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
The room was way too hot, the ac did not work to cool the whole big room. The room was crawling with cockroaches!
The roaches under the sink. The bathroom was also infested.
Stayed 1 night in Jul 2024

2/10 Terrible

Troy

Disliked: Cleanliness, property conditions & facilities
The room I got was terrible. No blankets, sheets, anything. House keeping didn’t reset the room. Do not recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Darnell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chris

Stayed 3 nights in Jun 2024

8/10 Good

Jason

Stayed 11 nights in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

8/10 Good

Neehar

Liked: Cleanliness, staff & service
Budget hotel/motel that is a good spot primarily for travelers en route and need a bed to crash. They have complimentary breakfast which is great. Staff is friendly. Very basic otherwise but a steal for the price.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024