MainStay Suites Dallas Northwest - Irving

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Dallas Northwest - Irving

Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking
Lobby
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
2208 ROYAL LANE, BLDG B, Dallas, TX, 75229
  • MoneyGram Soccer Park
    ‪3 min drive‬
  • Cinemark Theater
    ‪4 min drive‬
  • Farmers Branch Historical Park
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

MainStay Suites Dallas Northwest - Irving

Dallas hotel in Northwest Dallas with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Dallas Northwest - Irving offers 30 accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Dallas Northwest - Irving. During your stay, you'll be within walking distance of MoneyGram Soccer Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from American Airlines Center and 8 minutes from Galleria Dallas
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. MainStay Suites Dallas Northwest - Irving also features a fitness center, concierge services, and laundry facilities. Self parking is free.

This Dallas hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Minibar
  • Fridge

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Dallas
MainStay Suites Dallas Northwest Irving
MainStay Suites Dallas Northwest - Irving Hotel
MainStay Suites Dallas Northwest - Irving Dallas
MainStay Suites Dallas Northwest - Irving Hotel Dallas

MainStay Suites Dallas Northwest - Irving Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 269 reviews" "
Rating 8 - Good. 59 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 4 out of 269 reviews" "
Rating 2 - Terrible. 21 out of 269 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rochelle

Travelled with family
Liked: Staff & service, amenities
Nice for the price!
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place In Dallas
Checking in took a little longer then I thought it should of. Desk guy was on the phone with somebody while I was checking in. The room was really nice, had everything I needed and was very comfortable. The area is not great but if you are a man doing a solo trip then it shouldn't be a problem.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here overnight after going to King Spa. I had very low expectations, but it was not bad. They did the best with what they had. The room was clean and I was able to order really good Korean food late at night from Door Dash. They had a very basic free breakfast. I made waffles and went back to my room and took a quick nap. The bed was top notch.
Stayed 1 night in Oct 2024

6/10 Okay

ROBERT

Liked: Cleanliness, property conditions & facilities
Not the best area, room was very good, also breakfast. Desk service was less than desirable.
Stayed 1 night in Sep 2024

8/10 Good

Deland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shamael

Travelled with group
Liked: Property conditions & facilities
I liked the quietness
Stayed 2 nights in Sep 2024

2/10 Terrible

Amber

Travelled with group
Disliked: Cleanliness
This property was in a sketchy area, and I felt unsafe to stay at the hotel and didnt end up staying there. The walls were thin. I checked in late so I didnt expect the desk to be attended to right away but I waited there for 20 minutes to check in. In addition the elevators were an issue. One was broken and the other had some substance spilled in it and not cleaned and it smelled. The room was fine and spacious but do to feeling uneasy and thin walls my friend and I decided it was in our best interest to not stay there as she claims she was followed back to our room and 2 men knocked on the door. I tried calling the next morning multiple times to update them and say I wasnt there to check out and wouldnt be returning and never got a call back. Maybe I am dramatic but as a young woman I didnt feel comfortable staying in this hotel, just strange ghetto vibes.
Stayed 1 night in Sep 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Allisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't recall the receptionist's name, but I think his first initial was B. Mr. B was very pleasant and friendly during check-in, taking the time to explain everything thoroughly.
Stayed 1 night in Sep 2024

10/10 Excellent

Annisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Yulonda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

2/10 Terrible

Cary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Super stinky smelled like dirty dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Angie

Travelled with family
Liked: Amenities
Great stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller
Very clean. Great bed. Quiet. Adequate breakfast. Would happily stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Parking lot is well lit (Free) and lobby was clean. The room was good for the price. Small fridge ( not the minis) full size microwave, everything you would need to an extended stay. I extended another day and told the front desk who took all my info and ran my cc again. I requested my room not get room service. Front desk agreed but all the pros end there. That night and next day People were standing outside smoking to INCLUDE the staff even with a sign posted. When I got back my luggage was not in my room nor was my food in the fridge. After waiting for almost an hour I finally get my luggage back and was told they would compensate me with a free night and extra points. Never happened. Hotel should change their protocols and actually INQUIRE when they see someone’s belongings still in the room. Hotel NEVER tried contacting me to make sure everything was okay. A simple phone call to me or actually looking in the system would have avoided all of this. I was told the GM would call me. That never happened either. I would not recommend this hotel to anyone!!
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel, could use more attention cleaning carpet, sofas and ottoman. Other wise great place to stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Seungbum

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Staff was friendly. Hotel was quiet. Would definitely recommend.
Stayed 1 night in Aug 2024