Hyatt Regency Frisco-Dallas

4.0 star property

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Photo gallery for Hyatt Regency Frisco-Dallas

Reception
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Poolside views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
2615 PRESTON RD, Frisco, TX, 75035
  • Stonebriar Centre Mall
    ‪4 min walk‬
  • KidZania USA
    ‪14 min walk‬
  • Comerica Center
    ‪19 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Regency)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Vice Presidential)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Regency)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Regency Frisco-Dallas

Eco-certified hotel with free parking connected to a shopping center in Frisco
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Hyatt Regency Frisco-Dallas offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Frisco-Dallas. During your stay, you'll be connected to a shopping center, and just a quick walk from Stonebriar Centre Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Copper & Steel Table
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 4-minute walk from Stonebriar Centre Mall and a 2-minute drive from Comerica Center
  • Dogs welcome for a fee (restrictions apply)
Hyatt Regency Frisco-Dallas offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 27500 square feet (2555 square meters) and includes conference space. The eco-certified Hyatt Regency Frisco-Dallas also features concierge services, dry cleaning/laundry services, and a porter. Self parking is free.

This 4-star Frisco hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Copper & Steel Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Copper & Steel Bar - Onsite bar. Open daily.
Copper & Steel Market - Onsite coffee shop. Open daily.
Steel Horse Cabana - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Copper & Steel Table
  • Copper & Steel Bar
  • Copper & Steel Market
  • Steel Horse Cabana

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (27500 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Frisco Dallas
Hyatt Regency Frisco-Dallas Hotel
Hyatt Regency Frisco-Dallas Frisco
Hyatt Regency Frisco-Dallas Hotel Frisco

Hyatt Regency Frisco-Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 903 reviews
Rating 8 - Good. 98 out of 903 reviews
Rating 6 - Okay. 34 out of 903 reviews
Rating 4 - Poor. 14 out of 903 reviews
Rating 2 - Terrible. 21 out of 903 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HONG BAE, Edgewater

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in terms of Location, strongly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Milasante

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Property!! No Complaints
Stayed 1 night in Nov 2024

10/10 Excellent

Kimia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Has a new and clean feel. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

DARREL

Liked: Cleanliness, staff & service, property conditions & facilities
So nice to walk home after a movie
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann Marie

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was amazed at the lack of places to hang clothing, towels, wash clothes, etc. The one bar that looked to be for hanging clothes wasn't tall enough for a golf shirt to hang w/o bunching up. The "closet" that was tall enough for clothes housed an ironing board, but no bar to hang anything on. The bathroom had 1 hook to hang anything on. No place for wet washclothes or small towels at all. There was a row of hooks on the entry hall wall, but that's not where I'd expect to hanging clothes, and especially not wet towels. In a room with 2 queen beds (for up to 4 ppl, 3 in my case), the room was severely lacking in what I'd expect from ANY basic hotel, much less a Hyatt Regency. The 'under-bed' motion sensor lights were nice, but only 1 of the 4 actually worked. On a positive note, The bed and pillows were comfortable, and the TV was big and easily positioned for the best viewing angle.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisse

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, clean and the staff were super nice.
Stayed 2 nights in Nov 2024

4/10 Poor

Jack

Business traveller
Disliked: Staff & service, amenities
When I checked in I told the person I was a Hyatt member and wanted to make sure I got Hyatt points. I told him I booked through Expedia. He said no problem, pulled up my email and said he had it. Later that evening I learned that this property did not give points if you booked through non-Hyatt app. BS
Stayed 1 night in Oct 2024

10/10 Excellent

Kimia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott B

Stayed 1 night in Oct 2024

10/10 Excellent

Costandi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Business traveller
Liked: Amenities
Nice place but had a terrible experience with check in and has yet to be resolved. I got charged for 3 nights instead of one. One of those nights has been refunded. The other has been in pending for 9 business days. All other places I stayed throughout this week that did authorizations cleared with a day or 2 however this one has not.ive asked multiple people for assistance and they keep saying it will go back in however almost 2 weeks later and still nothing.
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was supposed to get a complimentary basket that I never received, and the sheet had a stain I didn’t notice until packing my stuff up to leave. Everything else was perfect. Service was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Best hotel around
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice i will be going back soon!!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel connected to a BEAUTIFUL MALL! Amazing parking too! I will definitely stay there again next visit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Livia

Stayed 4 nights in May 2024

10/10 Excellent

Don

Stayed 1 night in Sep 2024