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Homewood Suites by Hilton North Dallas-Plano

3.0 star property

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Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Free daily on-the-go breakfast
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
4705 Old Shepard Pl, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪30 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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Homewood Suites by Hilton Plano- Richardson

About this property

Homewood Suites by Hilton North Dallas-Plano

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Televisions come with premium satellite channels, pay movies, and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton North Dallas-Plano. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 11 minutes from Galleria Dallas
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton North Dallas-Plano. Self parking is free.

This Plano hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Homewood Suites by Hilton North Dallas-Plano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 720 reviews
Rating 8 - Good. 198 out of 720 reviews
Rating 6 - Okay. 79 out of 720 reviews
Rating 4 - Poor. 41 out of 720 reviews
Rating 2 - Terrible. 32 out of 720 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Mattie

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Amir

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheryl, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin is quick and friendly. KB is always great!
Stayed 1 night in Dec 2024

10/10 Excellent

Shalunda

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Gem
Great find! Quiet, clean, spacious room. Everything was perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great Hotel to stay at. I travel to different state and always stay at the suites roomy and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

precious

Stayed 2 nights in Nov 2024

10/10 Excellent

Najat

Stayed 1 night in Nov 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service, room comfort
Poor service/ Husband Janitor Role
Upon check in, the young lady was very nice. There was a guy later that wasn’t as friendly when I was attempting to get information. I could see him in the back playing with his phone. He couldn’t look up enough to see me standing at the desk. I walked off to tell my husband something and someone else walked up to the desk and he had to holler for assistance. He had this stoic look on his face as if he was being bothered. The internet was horrible. My children weren’t able to hook up to their PlayStation. We were told to use our hotspot. I called to report on the Wednesday before Thanksgiving that the toilet wasn’t working. No one came to check on the toilet until that Friday evening. We were unable to flush it. My husband had to continuously go into the back of the toilet to flush it. The water was running non stop, too. The lady at the desk said that she would leave a note. I mentioned it every day and no one came to check it out until the night before we were to check out. We had a two bedroom with two bathrooms , but 7 family members trying to share one bathroom and having to disturb other family members while sleeping wasn’t cool at all. I asked that someone accommodate me for my husband playing janitor the entire stay. I’m waiting to hear back. We had seven family members, but would only receive 2-3 small towel and 3 large towels. We were told they would return with more by housekeeping and she returned with 2 more large, but no small.
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge Luis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is conveniently located. Staff was nice and breakfast was nice. There is a terrible motor or generator kind of sound inside the hotel that goes off about every 40 seconds all day every day that we were there, and it was extremely annoying. Also, we only had the room cleaned once and we were there for 5 days. The cleaning crew is not very flexible coming back to clean later if you are still in the room. Did not rest well at all and trash kept on piling up.
Stayed 5 nights in Nov 2024

6/10 Okay

Jodie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was super nice and upgraded my room because they didn’t have the room I had booked. So we were given a suite that adjoined each other. That was cool. The only concern we had small roaches in both rooms. Rooms were clean just believe they could use an exterminator and get this under control. Definitely would not recommend staying here again.
Stayed 1 night in Nov 2024

8/10 Good

Devinai

Stayed 1 night in Nov 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel furniture could use a a little updating but everything was clean and staff were all very friendly and helpful. Breakfast selection changed a little each morning, could have been a little more variety as I was there 5 mornings and had mostly same item. Appreciate the reusable dishes and cutlery on weekdays.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Great space, not too clean. Friendly staff
The room were nice size and there was plenty of space for 8 people to stay in the suite. But the cleanliness of the room was subpar at best. Lots of dirt and grime on the base boards, walls and head boards, the were also splashs in the stove area. The front door was hard to access at night but there was always an employee to assist. Breakfast was decent even tho the tea/coffee were not hot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Had a great stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Huge suite with everything you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a urine and mildew odor. Front staff are hardly ever present when needed. The housekeeper never came in during my two nights stay. You have to ask for breakfast food to be refilled. Small dining area for a large crowd. We will not be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Veronica

Stayed 1 night in Oct 2024

8/10 Good

SHAMIRROR

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the hotel was very nice. The staff was very nice also.. The room was very nice and spacious..
Stayed 2 nights in Oct 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have multiple pictures & video of the uncleanliness of the room itself. There was a large roach, silly string stuck to walls, one of the beds felt like it was going to break if a small child slept on it & the railing going down stairs outside is completely unstable. I would never recommend room 112. The beds are terrible (besides the noise & cracking).
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Thanks
Stayed 4 nights in Oct 2024