Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪2 min drive‬
  • ArtCentre of Plano
    ‪3 min drive‬
  • Eisemann Center for the Performing Arts
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson by IHG gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Tennis

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 45 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

habib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Clean and quit.
Stayed 2 nights in Dec 2024

8/10 Good

Lyndsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff at Holiday Inn Express East Plano-Richardson were extremely helpful and made our 5 night stay a breeze. They welcomed our visitors and assisted with providing things I forgot to pack! The cleaning crew worked quickly and quietly, and came back if we weren’t ready for them when they first knocked. I know this hotel will be my new “go-to” in the Dallas/Richardson/Plano area. 😊
Stayed 5 nights in Nov 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times this year. I enjoy the location and the friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Musab

All in all awesome place
Stayed 9 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was quick and easy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The rooms are super clean and quiet, and the breakfast is wonderful. You can't go wrong with Holiday Inn Express!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Dayong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the Holiday Inn! The cleanliness was excellent, and the staff provided outstanding service. The facilities were well-maintained and comfortable. While the location close to the highway was convenient, it was a bit noisy due to the traffic. Despite that, it was an overall great experience, and I would recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property; great location. No complaints at all...
Stayed 3 nights in Nov 2024

8/10 Good

Alanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and would stay again! Great value!
I found the beds to be comfortable & enjoyed the Dove body care products that were available. The breakfast was pretty good as well, just didnt seem to have enough food for everyone, and shut the breakfast down about 10 minutes early.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place but front clerk needs to be there desk
Great room will stay there again good free breakfast worth the stay at there just wish the front clerk stayed at the desk or have a bell to alert the clerk I had 3 other people show up at the same time about 5 pm
Stayed 1 night in Nov 2024

10/10 Excellent

DELITA, Texarkana

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aditya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You earned a new fan!
The check in was quick and seamless. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Witnessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here, clean, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Galil, San Antonio

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good and convenient place for family
Stayed 1 night in Nov 2024

4/10 Poor

Raicoll

Travelled with family and small children
Liked: Cleanliness
My room did not have any hot running water. This hotel is located in front of some type of industrial warehouse that emits a constant ringing tone or frequency 24/7. I thought it was only me, but others heard it also. It wasn't the elevator or ice machine, constant ALL NIGHT. The heated pool was not heated, not even a little.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and very busy. Only complaint I have is one elevator didn’t work. Made it very hard get to home sometimes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was friendly, polite and helpful. The room was clean, bed was clean and comfortable, Keurig was available for coffee (but you will need to buy water in the downstairs market, or bring your own), parking was available and close, area felt safe, and the breakfast was great. Breakfast was at 6:30am, and had eggs, sausage, potatoes, pancakes, bagels (but no cream cheese), muffins, toast etc, oatmeal and yogurt, coffee, and I'm sure I'm missing some things. The only negative, was that I went to get ice on our floor and the icemaker wasn't working, I didn't check anywhere else, but an out of order sign would have saved me a trip, but honestly wasn't a big deal. I was also able to easily drive a few minutes north to a nice grocery store and get a few things we needed. It was about 20 minutes from UT Dallas. We were here touring apartments and going to college orientation and the location was pretty central to where we were going. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a Kool place to chill
Stayed 1 night in Nov 2024

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Sterling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024