Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Exterior
Property amenity
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪20 min walk‬
  • ArtCentre of Plano
    ‪3 min drive‬
  • Eisemann Center for the Performing Arts
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

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About this property

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel. Free self parking is available.

This Plano hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Tennis

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1002 reviews" "
Rating 8 - Good. 211 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yutsung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Hao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to CityLine, plenty of parking at the back of the building, room gets cleaned everyday rather than every other day of other hotels
Stayed 5 nights in Oct 2024

8/10 Good

Welyncia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights business trip
Great! Turnpike traffic noise is noticeable if your room is on the front. Will ask for a too in the back next time. Other than that, very clean & friendly. Lots of bath and body products - Major brand! Big plus!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here
Super comfortable stay! Would stay again!
Stayed 2 nights in Oct 2024

8/10 Good

Amanda San Juan

Stayed 3 nights in Sep 2024

6/10 Okay

Santiago

Liked: Cleanliness, property conditions & facilities
Getaway
This was our first time staying at this hotel. We enjoyed that it was nice and new but it seemed like we were not able to get the AC to run cooler at night and we were at hot. The check in staff was extremely sweet, however when we checked out, Anna at the front desk was very snarky and rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

4/10 Poor

CANDACE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room/no service
We stayed in room 304. Upon arrival the bathroom ceramic was cracked in the shower. We stayed 2 days no room service I placed the trash outside the door. It was still there the next morning. The room was never refreshed. When I called house keeping I was told to come down to grab my towels. Waiting on my deposit to be refunded. The area was nice. Next visit I will try a different hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Itishree

Stayed 4 nights in Sep 2024

10/10 Excellent

Brad

Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

LaShonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr. Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Breakfast was great.
Stayed 6 nights in Oct 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Stayed 1 night in Oct 2024

6/10 Okay

Gay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay would have been perfect except that a guest burned ramen noodles. We were awakened to a horrible smell that caused shortness of breath and coughing. We were out of our room for 2 to 3 hours in the middle of the night. Even upon returning to our room the smell lingered into the morning. The hotel staff would not adjust or compensate anything since we did not book through them directly. Poor customer service.
Stayed 2 nights in Oct 2024

2/10 Terrible

Nyisa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean spacious room. Quiet and very hospitable
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Benjamen

Stayed 1 night in Sep 2024