Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Exterior
Property amenity
Lake view
Premium bedding, in-room safe, desk, laptop workspace
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
4412 Bass Pro Dr, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • Texas Skatium
    ‪6 min drive‬
  • LakePointe Rowlett
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪45 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Lakefront hotel with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers 98 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG. During your stay, you're just a quick walk from Lake Ray Hubbard. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Lake Ray Hubbard and 6 minutes by car from Texas Skatium
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby.

This Garland hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 997 reviews
Rating 8 - Good. 210 out of 997 reviews
Rating 6 - Okay. 100 out of 997 reviews
Rating 4 - Poor. 53 out of 997 reviews
Rating 2 - Terrible. 74 out of 997 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Leonard

No one cleaned our room. Asked twice left about 10:30 to 11 am got back between 8 or 9 pm room never was cleaned or refreshed while we were there. Had to ask or go and get the towels , wash clothes and stuff for coffee in the morning. Not what I am used to from Hilton
Stayed 3 nights in Nov 2024

10/10 Excellent

Lex

Stayed 2 nights in Nov 2024

6/10 Okay

shawn

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty sheets, dirty towels. Breakfast was good. Close to Bass Pro shop and plenty of restaurants.
Stayed 1 night in Nov 2024

6/10 Okay

Anh

Stayed 5 nights in Nov 2024

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Courtney

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When I walked in there was a dead cockroach in the entryway.
Stayed 1 night in Nov 2024

6/10 Okay

Eugen

Stayed 1 night in Oct 2024

10/10 Excellent

LaTarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Quiet. Friend staff. Comfortable bedding. Great breakfast! Restaurants near by. Awesome lake view.
Stayed 1 night in Nov 2024

4/10 Poor

Franklin

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy my stay
I’m not the type to write negative reviews, I usually just stop purchasing something if it was bad enough. My room was horrible. It was extremely dirty, and smelled like mildew and an ash tray. It kicked you as soon as you walked in. Apparently there were no other rooms I could be moved into, but it was a terrible 2-night stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for everything downtown San Antonio has to offer: Alamo, Alamodome, Hemisphere, The Riverwalk and other historic or entertainment venue. Great food. Great time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alyssa

Stayed 2 nights in Sep 2024

8/10 Good

Anisha

Travelled with family
Liked: Cleanliness
Booked this hotel because it said they had electric vehicle chargers but they do not. Staff were not very attentive but the hotel is clean and simple.
Stayed 1 night in Oct 2024

6/10 Okay

Adina, Pfafftown

Travelled with family and small children
We Couldn’t check in when we arrived ,had to wait 30 minutes, they said power outage had just happened Only two washcloths for the room and we went down to the front desk. She said we would have to wait until in the morning until the maid came in. Would not even give me a chance to upgrade my room and pay extra money said because I booked with a third-party there was not a chance of me being able to do that. Also because I booked with a third-party, I could not obtain a receipt Upon checking out. Nice pool. gentleman that was also a guest had to clean it before him and my grandson and daughter got into pool. Light did not work in room 407 properly. Toilet is tricky to flush. You have to hold it down in order for it to flush. Not updated for USB plugs only very few outlets able to use Small TV and outdated for room size Comfy bed Four pillows on each Lakeview isn’t the greatest, but you can see the lake Complex view,mainly get the complex view next-door apartment complex Carpets get stains on them A lot of lighting, but very poor lighting. TV hung crooked on the wall. Body wash completely out soap and shampoo, almost out Bathroom door gets stuck You have to hold the toilet flusher down completely Roach in hallway Black n wall maybe mold or burnt Was nice to be able to get up early and go to the lake to watch the sunrise behind Bass Pro. Breakfast was awesome. It actually had bacon! Also had biscuits and gravy, sausage, pancakes, and a lot of other stuff.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Its a good location for us and the restaurants nearby make it an easy choice. Breakfast isnt the greatest, but none of them are
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room had a very strong smell from cigarette smoke and musk. Bathroom sink and shower had very little pressure. Amenities were cheap. For the price point I expected better!
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, lots to eat right around the hotel. I would stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Desiree

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk attendants on duty at check in were very rude.
Stayed 2 nights in Oct 2024

6/10 Okay

Tyrone

Travelled with family and small children
Disliked: Cleanliness
The couch cushions were heavily stained on both sides, and the mattress in the pullout couch was also stained and looked quite concerning. Aside from that, our stay was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024