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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Exterior
Exterior
Exterior
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
11331 West Kingsley Road, Dallas, TX, 75238
  • Topgolf Dallas
    ‪10 min drive‬
  • Dallas Arboretum and Botanical Garden
    ‪12 min drive‬
  • NorthPark Center
    ‪12 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Dallas with free breakfast and a fitness center
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG. During your stay, you'll be close to Dallas Arboretum and Botanical Garden. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 11 minutes by car from Galleria Dallas and 15 minutes from University of Texas at Dallas
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 7.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 729 reviews
Rating 8 - Good. 155 out of 729 reviews
Rating 6 - Okay. 70 out of 729 reviews
Rating 4 - Poor. 48 out of 729 reviews
Rating 2 - Terrible. 45 out of 729 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lincy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight stay
Overall it was a good stay for our overnights visit. The remote control to the TV was broken and the front desk could not replace it but taped it together to be able to use. All the USB outlets did not work. They appeared broken. So charging my phone was impossible.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosendo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service, very friendly and helpful employees
Stayed 4 nights in Nov 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean place
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Convenient to my son’s home, but area around hotel is a mess from ongoing construction on 635.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Bertha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult to find the entrance to find the hotel
Stayed 1 night in Nov 2024

8/10 Good

Allison

Stayed 2 nights in Oct 2024

10/10 Excellent

Cegi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Stayed 4 nights in Oct 2024

6/10 Okay

sergio

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with bringing extra sheets , pillows and blankets
Stayed 1 night in Nov 2024

10/10 Excellent

City

Stayed 4 nights in Oct 2024

6/10 Okay

Juan

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, 635/LBJ Freeway is under massive construction and that was a mess. Our room overlooked a business's loading dock and employee parking. Overpriced, but doable. Beds were good. Liked the lounge chair! Breakfast was okay. Would have liked bacon. The pancake maker was broken.
Stayed 1 night in Nov 2024

8/10 Good

Whitney

Liked: Cleanliness, property conditions & facilities, room comfort
Clean place with security
First the cons - train tracks right behind the property with a very loud train in the middle of the night, the water pressure & hot water on the 3rd floor was pretty low, I requested both rooms on the same floor and was told that could not happen, the hallways and room smelled strongly of cleaners and the shower could have been cleaner. All pretty minor items overall. Now the positives - comfortable bed, good AC unit that did not cycle on and off all night and was very quite, rooms were spacious, public areas were clean, security was patrolling the parking lot regularly, nice size bathroom and staff was kind.
Stayed 1 night in Oct 2024

8/10 Good

Johnny

Travelled with family
Hotel was ok. The room looked to have mold by heating/air unit. Had a bad smell
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a wonderful stay, and I can't wait to come back. Highly recommend this hotel for anyone looking for a relaxing and enjoyable visit!
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Giles, Lufkin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before my check in I was charged for the full amount of my stay (2 days) a Thursday and Friday night stay which is fine, but when I looked at my bank on Friday morning I was charged with another Feiday night rate, so I was charged for three nights and was told it was an advance hold and would be released, but why hold for more than what was already charged for.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money, it was great
I got this hotel for five nights at the very last minute and it was great. It was clean and safe. The breakfast was good and had enough options for someone who likes variety. It was conviently located to the Arboretum. My only complaint was that there were no restaurants within walking distance. The surrounding area is being developed, so I expect the next time I go there will be more businesses. I will stay here when I return to Dallas in January
Stayed 5 nights in Oct 2024

6/10 Okay

Riza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Stayed 1 night in May 2024