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Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Indoor pool
Room amenity
Property entrance
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
11331 West Kingsley Road, Dallas, TX, 75238
  • White Rock Lake Park
    6 min drive
  • Richland College
    7 min drive
  • White Rock Lake
    8 min drive
  • Dallas, TX (DAL-Love Field)
    29 min drive

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior
La Quinta Inn & Suites by Wyndham Dallas - Richardson
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1014)
The price is €153
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Dallas hotel in Lake Highlands with free breakfast and a fitness center
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel. During your stay, you'll be close to Dallas Arboretum and Botanical Garden. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 12 minutes by car from Galleria Dallas and 10 minutes from Lake Ray Hubbard
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 7.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 692 reviews" "
Rating 8 - Good. 151 out of 692 reviews" "
Rating 6 - Okay. 66 out of 692 reviews" "
Rating 4 - Poor. 47 out of 692 reviews" "
Rating 2 - Terrible. 38 out of 692 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LINSE, KATY

Travelled with family and small children
Disliked: Cleanliness, staff & service
The beds were comfortable, but the breakfast was disappointing. They didn't have biscuits and gravy or cinnamon rolls, and they were out of yogurt and snacks that are usually available in the fridge. We chose this hotel for the breakfast, so this was a letdown. The pool was dirty, and there was a noticeable amount of body hair in the bathroom. The AC was disconnected, but my husband managed to reconnect it. Also, the shower curtain didn't even reach the tub, which was quite odd.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband have staying at Holiday Inn for the past three years when we arrive to Dallas every month for a business trip that is our favorite place to stay. The breakfast is amazing different options. The rooms are clean. The parking lot is safe. The staff is amazing.
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in May 2024

8/10 Good

Nicolai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an affordable price. At the time of my stay. Washer and Dryers did not work. Everything else was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Charles

Stayed 1 night in Aug 2024

6/10 Okay

Gabrielle

Travelled with family
Not too bad
It was a little uneasy at first sight. There were homeless people lying around the front upon check in. There was a lot of construction and trucking… the pool was nice, but very cold. The guests were a little disruptive and rowdy around 2am, but other than that. It served its purpose.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Horrible-Not Great
The hotel was not what I was expecting based on reviews I had read. First off, my friend was giving a room that was already occupied. They walked in to find someone else’s stuff in the room. Fortunately, I got an unoccupied room (haha). The room was okay, but the bathtub looked nasty. Not sure that it was necessarily dirty, but there was something wrong with the floor of the tub that made it unappealing for a bath. There were stains on the carpet, and the cover for the ironing board had absolutely NO padding. The hotel sits right on a major roadway; however, there was nothing around for dinner. They have a a few items for sale, but I refused to pay $4.00 for a small bag of chips. I ended up at a gas station a few blocks away, that had bars on the windows & doors. The breakfast was less than stellar. Powdered eggs, dry biscuits & sausage patties that I refused to try based on how they looked. They had a pancake maker, but I’m not sure it even worked. Never saw anyone try to use it. I doubt I would select this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists from night shift and day shift were professional and outstanding service and understanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very clean and nice. The breakfast wasnt the normal Holiday Inn breakfast This was the only disappointment for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
This location is well below standards for a Holiday Inn Express. I think the overflowing trash can at the lobby entry with trash pouring over onto the sidewalk that sat there untouched for two days during our stay is indicative of the rest of this hotel and our experience there. The place is unkept and filthy, period.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauro

Stayed 1 night in Jul 2024

4/10 Poor

Maram

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 5 nights in Jul 2024

6/10 Okay

Lorra

Travelled with family
Kinda shabby. Needs updating. Towels clean but dingy. No housekeeper over night. The hotel is not in a very attractive area. The breakfast is great! The guy preparing the food was so nice and kind.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jul 2024

10/10 Excellent

Lilyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
My family and were very comfortable but there are a couple of things, the shower curtain does not close very well and the water from the shower would go to the floor and it would create a hazard because there was not enough towels to mop up the water and still have towels for our use. I do not like that idea of not providing fresh clean towels daily. But other than that it’s a great safe place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved the stay very quiet and peaceful
Stayed 3 nights in Jul 2024

6/10 Okay

Elvia

Liked: Staff & service, amenities
My room was very dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in May 2024

10/10 Excellent

Ron, Golden Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Negusse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, rooms were nice and clean. Breakfast was good, and the location was convenient.
Stayed 1 night in Jul 2024

2/10 Terrible

Haochuan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a very remote area. It was poorly managed. We stayed 2 nights and our room was never cleaned. As we didn’t have towels on the 2nd night, we called the frontdesk. We called twice. By the time we checked out the hotel, we never get clean towels sent to us.

10/10 Excellent

Demetria, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always come back to this hotel!!! It’s nice and spacious and the breakfast in the morning is amazing! 10/10 would recommend
Stayed 1 night in Jun 2024