Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Pool
Exterior
Free buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
1310 E Wintergreen Rd, DeSoto, TX, 75115
  • Grimes Park
    2 min drive
  • Curtistene S. McCowan Park
    7 min drive
  • Methodist Charlton Medical Center
    8 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    33 min drive

Room options

Suite, 2 Bedrooms, Microwave

  • 54 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Microwave

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Accessible

  • Sleeps 6
  • 2 King Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible (Communications Accessible)

  • Sleeps 6
  • 1 Twin Bed

Suite, Multiple Beds, Accessible

  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Microwave

  • 54 sq m
  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel

Hotel in DeSoto with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This DeSoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel, you'll be within walking distance of Grimes Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 14 minutes by car from Kay Bailey Hutchison Convention Center and 11 minutes from Dallas Zoo
There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2669 square feet (248 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel. Free self parking is available.

This DeSoto hotel is smoke free.

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Manager's reception (select days)
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (2669 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas South Desoto
Holiday Inn Express Hotel Dallas South Desoto
Desoto Holiday Inn
Holiday Inn Desoto
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Express Hotel Suites Dallas South Desoto
Inn Express Hotel Dallas soto
Holiday Inn Express Hotel Suites Dallas South Desoto

Holiday Inn Express Hotel & Suites Dallas South - Desoto, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 851 reviews" "
Rating 8 - Good. 236 out of 851 reviews" "
Rating 6 - Okay. 83 out of 851 reviews" "
Rating 4 - Poor. 41 out of 851 reviews" "
Rating 2 - Terrible. 34 out of 851 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

shela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was clean but had a persistanr mildew smell. The breakfast was good & rhe hostess with the breakfast was very courteous, friendly & professional.
Stayed 2 nights in Aug 2024

8/10 Good

shela

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Property was fair, I did not like my room smelling like mildew.
Stayed 2 nights in Aug 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, amenities
Great location for my purposes. Very friendly, great staff. Good coffee and breakfast. My room was a bit worn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty, curtain tattered and had holes, bugs on the bathroom floor, the toilet made loud squeaky noises with every flush, there was a mildew/moldy smell that I’m assuming was the carpet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Rashard

Stayed 1 night in Jul 2024

6/10 Okay

Salh, Cincinnati

Business traveller
Liked: Amenities
Disliked: Cleanliness
Room stunk of cigarettes. Elevators felt “jumpy”.
Stayed 2 nights in Jul 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Leah

Travelled with family
Liked: Property conditions & facilities, room comfort
Room could have been cooler, other than that staff was great/friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Stayed 1 night in Jul 2024

10/10 Excellent

Yancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how neat it was .
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness
Just ok-overnight stay
Just okay. Carpet in hallway is filthy and all the doors had scratches as if they had been broken into. Kinda sketchy so that had me frightened a bit. Not a horrible stay but definitely have had better.
Stayed 1 night in Jul 2024

10/10 Excellent

Branden, Houston

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Stayed 1 night in Jun 2024

10/10 Excellent

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was nice. The only downfall was, the upstairs people had a child running till late hrs of the morning and kept us up we could hear it very loud.
Stayed 1 night in Jun 2024

8/10 Good

Kari

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Again..advertized an outdoor pool and upon arrival pool was closed because there was no one to clean it??
Stayed 3 nights in Jun 2024

8/10 Good

JOHN L NEAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Travelled with partner
At the time of my check in. The clerk informed me that they didn’t have anymore king size beds. Then moments later I observed a gentleman come in afterwards and he asked for a king size bed and she told him he can have one and about twenty minutes. There were kids running up and down the halls all night keeping me from falling asleep. I would never go back to that establishment.
Stayed 3 nights in Jun 2024

6/10 Okay

Danna

Travelled with family
Liked: Property conditions & facilities
No housekeeping on duty when we arrived. Our bathroom floor was dirty.
Stayed 1 night in Jun 2024

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Impressed
Hotel was dirty and seemed beat up. I arrived late at night and left after a quick breakfast, but was not impressed and won't stay here again
Stayed 1 night in May 2024

2/10 Terrible

Alison J

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property one of the worst I have ever stayed at. The credit card system was down when I arrived. They wanted me to come back down at 11:00 pm when someone new showed up to put a card on file. I said I would be sleeping and would come down in the morning. They then called my room with my 3 sleeping children at 11:00 pm, my cell phone at 11:00 pm and again before 6:00 am. Additionally, the rooms are not cleaned well, there were 3 towels for suite with 2 king sized beds and a pull out sofa. It was a terrible stay.
Stayed 1 night in May 2024

10/10 Excellent

Beatrice

Stayed 1 night in May 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024