Hilton Garden Inn Dallas Richardson

3.0 star property

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Photo gallery for Hilton Garden Inn Dallas Richardson

Lobby
Exterior
Breakfast and dinner served
Room, 2 Queen Beds
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

Map
1001 W. President George Bush Highway, Richardson, TX, 75080
  • University of Texas at Dallas
    ‪5 min drive‬
  • CityLine
    ‪5 min drive‬
  • Methodist Hospital Campus for Continuing Care
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪32 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Dallas Richardson

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.

This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Dallas Richardson. During your stay, you'll be close to University of Texas at Dallas. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from University of Texas at Dallas and 13 minutes from Galleria Dallas
  • Pets welcome for a fee
Hilton Garden Inn Dallas Richardson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2520 square feet (234 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Dallas Richardson. For a fee, parking is available. A complete renovation of Hilton Garden Inn Dallas Richardson was completed in July 2021.

This 3-star Richardson hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2520 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – July 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.50 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Dallas Hotel Richardson
Hilton Garden Inn Dallas Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Richardson Dallas
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garn Dallas Richardson
Hilton Dallas Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garden Inn Dallas Richardson Richardson
Hilton Garden Inn Dallas Richardson Hotel Richardson

Hilton Garden Inn Dallas Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 961 reviews
Rating 8 - Good. 230 out of 961 reviews
Rating 6 - Okay. 89 out of 961 reviews
Rating 4 - Poor. 51 out of 961 reviews
Rating 2 - Terrible. 36 out of 961 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Domingo

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean and up to date. Very well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Maricella

Travelled with family
Liked: Staff & service
Hot tub was under maintenance, also charged me over $50 more since I booked through a 3rd party (Expedia) neither of these issues were communicated prior to booking
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Associate working front desk was not friendly and I fear hates her job… a lot.
Stayed 1 night in Nov 2024

8/10 Good

Haley

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

4/10 Poor

Savannah, Flint

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool area was very dirty. Terrible smell in the 2nd floor
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

FU GUO

Disliked: Staff & service, property conditions & facilities
The bathroom is not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Srinibas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big chain that nickels and dimes
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later. After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place. Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern. I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
Stayed 4 nights in Oct 2024

8/10 Good

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Holly

Travelled with family, Business traveller
The app was down. Could not check in without going to the counter
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one small problem
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferman

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited services. Front desk people need additional training in customer care,
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were friendly. The hot tub wasn't working, however the pool was nice. The exercise room was great as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024