Comfort Suites Lewisville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Lewisville

Lobby
Premium bedding, Select Comfort beds, desk, blackout curtains
Laundry room
Lobby sitting area
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
755A Vista Ridge Mall Dr., Lewisville, TX, 75067
  • The Vista
    4 min walk
  • Wu Wei Din Chinese Cuisine
    5 min walk
  • North Carrollton-Frankford Station
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    13 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Lewisville

Hotel with free parking, in the vicinity of SEA LIFE Grapevine Aquarium
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Suites Lewisville offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Lewisville. During your stay, you're just a quick walk from The Vista. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • 8 minutes by car from Grapevine Mills Mall and 8 minutes from SEA LIFE Grapevine Aquarium
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Lewisville. Self parking is free.

This Lewisville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Vista Ridge Mall
Comfort Suites Vista Ridge Mall Hotel
Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Vista Ridge Mall Lewisville
Comfort Suites Lewisville
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Lewisville
Comfort Suites Lewisville Hotel Lewisville

Comfort Suites Lewisville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 955 reviews" "
Rating 8 - Good. 298 out of 955 reviews" "
Rating 6 - Okay. 126 out of 955 reviews" "
Rating 4 - Poor. 77 out of 955 reviews" "
Rating 2 - Terrible. 100 out of 955 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Christina

Stayed 1 night in Sep 2024

2/10 Terrible

Emily

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
They have bed bugs and mold. The hair dryer also did not work and they couldn’t give us a new one.
Stayed 2 nights in Jun 2024

2/10 Terrible

Zhenyu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
Stayed 1 night in Jun 2024

8/10 Good

Kia

Stayed 1 night in Jun 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
Stayed 1 night in Jun 2024

2/10 Terrible

HYUNGJIN, RIDGEWOOD

Disliked: Cleanliness, staff & service, property conditions & facilities
The rain came into the room and all the carpets in the room got wet and I couldn't sleep. But after that, they only said that there was no room and did nothing, so I checked out in the early morning And they didn't send me deposit money i was claimed and received
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, property was quiet ☀️
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024

2/10 Terrible

Johnathan

Stayed 2 nights in May 2024

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised the property did not have the pool working hot tub or a gym! Specifications I requested when booking ! And still only got $25 credit by Expedia that’s it! I didn’t find out nothing until after I checked in. Very inconvenient
Stayed 1 night in May 2024

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Decent stay
The room looked nice, however, there was no comforter on the bed which made it tough to sleep. Staff was nice & friendly.
Stayed 1 night in May 2024

6/10 Okay

Juan

Look for another hotel!!
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!
Stayed 3 nights in Apr 2024

2/10 Terrible

Keisuke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is dirty and smells bad
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad odor in room
The room smelled and had unpainted joint compound on the walls.
Stayed 1 night in Mar 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was outstanding
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Pool was out of order
Stayed 1 night in Apr 2024

10/10 Excellent

Noellie

Stayed 3 nights in Mar 2024

10/10 Excellent

zaileon

Liked: Cleanliness, staff & service, property conditions & facilities
Was good stay
Stayed 1 night in Mar 2024

8/10 Good

chr

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Todd C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing worked and it was disgusting and only one staff was very helpful the young guy.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t recommend! Trust the reviews!

2/10 Terrible

Jana

Travelled with family
Disliked: Amenities
Don’t recommend
Stayed 3 nights in Mar 2024