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Best Western Plus Rockwall Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Laundry room
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
996 E I-30, Rockwall, TX, 75087
  • Lake Ray Hubbard
    ‪3 min drive‬
  • The Harbor Rockwall Mall
    ‪4 min drive‬
  • NYX Flyboard
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Dallas/Rockwall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (817)
The price is €123
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hyatt Place Dallas/Rockwall

About this property

Best Western Plus Rockwall Inn & Suites

Hotel connected to a shopping center in Rockwall with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Our customers tell us they enjoy the free breakfast at Best Western Plus Rockwall Inn & Suites. During your stay, you'll be connected to a shopping center, and within walking distance of The Park at Hickory Ridge. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Lake Ray Hubbard and a few minutes from The Harbor Rockwall Mall
Best Western Plus Rockwall Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1324 square feet (123 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Rockwall Inn & Suites. Self parking is free.

This Rockwall hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1324 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • In-room accessibility
  • Low-height bed
  • Low bed height (centimetres): 60
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 84
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bath seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 84
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 91

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Plus Rockwall Inn & Suites.

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 806 reviews
Rating 8 - Good. 244 out of 806 reviews
Rating 6 - Okay. 107 out of 806 reviews
Rating 4 - Poor. 41 out of 806 reviews
Rating 2 - Terrible. 36 out of 806 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything but rest.
Greeted at the front desk by the sweetest older lady. Her name was Sandra. Enjoyed chatting with her. The rooms were clean and very nice. The inside pool was a nice amenity. The only issue with the whole stay was the bed was uncomfortable. Could not get comfortable at all. Tossed and turned all night. The mattress was very firm.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Aubrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service and room
Greasy substance on the remote, door handles, TV guide, and wall switches. Bed was a king but hard almost as if your laying on a floor; awfully uncomfortable. Then I check out a night early because our power was restored and the rep at the front desk didn’t check me out. Took my room cards back but did not check me out. Why you ask? Because they didn’t want to credit me for the one night even though they knew I was leaving early. The rep couldn’t even get off his personal call to check me out said he would do it and he didn’t. I asked for help from Hotels.com to get the one night credited. They called and of course end result (after 2 days) they could not get a response from mgmt to get a credit. I’m positive it’s because the lovely rep didn’t check me out like he was supposed to so it would appear I was there when I wasn’t. Very bad experience with this place. Don’t stay here staff like this make it not worth it never mind the dirty room and uncomfortable bed. If I could give a “0” I would!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
The hotel was right where I needed to be. It was clean, the bed was pretty comfy. The breakfast in the morning was a great addition. The coffee was amazing!
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location was key, clean, friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience.. clean property
Stayed 1 night in Aug 2024

6/10 Okay

VERONICA

Travelled with family
Liked: Staff & service
The ac did not work well. it did not get the room cool at all
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quick overnight
Quaint but had everything we needed. Staff was friendly and our rooms were very clean and beds were comfy.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast. Convenient check-in and check out
Stayed 1 night in Oct 2024

10/10 Excellent

Edrei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pretty clean and quiet, service was quick and didn’t have an issue. Room was spacious for two and was clean and well organized
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, and reasonably priced.

8/10 Good

Sheldon

Business traveller
Liked: Staff & service
Disliked: Cleanliness
You need a car if your gonna stay in this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and helpful staff, easy to book and check in. Glad we chose this hotel. Only issues I encountered were one of the washing machines out of order & difficulty with payment, and extremely slow computers.
Stayed 2 nights in Oct 2024

10/10 Excellent

char

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Maree

Stayed 6 nights in Oct 2024

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the AC blew cold, there were plenty of power plugs, there were an amazing number of TV channels available, the breakfast choices were numerous, and I really appreciated the machine that made lattes vs. just regular coffee. The staff members I encountered were friendly, and the price was definitely right. I was glad there was an indoor pool though I didn't use it.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Could have wanted extra towels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
I have stayed at this Best Western many times in years past. It was a fine motel. Everything has been updated and remodeled and it is even better now. Staff was friendly, hotel was clean, room was very comfortable. Only complaint is the elevator had a nasty smell. We didn’t spend much time in there so it wasn’t a big deal 😄
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Cibolo

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great breakfast, quite and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third year here and I will continue to stay there
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin, at the front desk, was helpful and friendly.
Stayed 1 night in Sep 2024