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Mulberry Collection Silk Eco

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mulberry Collection Silk Eco

Outdoor pool
Outdoor pool
Outdoor pool
Exterior
Poolside bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
30 Dao Duy Tu St., Hoi An
  • Song Hoai Square
    2 min walk
  • Hoi An Night Market
    5 min walk
  • Chua Cau
    7 min walk
  • Da Nang (DAD-Da Nang Intl.)
    49 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Garden View (or Pool View)

Suite, Garden View (or Pool View)

Suite, Garden View (or Pool View)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Suite, Pool View

Family Suite, Pool View

Family Suite, Pool View

  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, City View

1 bedroom, premium bedding, down duvets, minibar

Superior Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mulberry Collection Silk Eco

Beach spa retreat walking distance from Hoi An Night Market
Hop on Mulberry Collection Silk Eco's free shuttle to the beach or pamper yourself at the hotel's full-service spa.
Mulberry Collection Silk Eco offers 48 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Atlas has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mulberry Collection Silk Eco. During your stay, you'll be connected to the convention center, and just a quick walk from Hoi An Night Market. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Botanic
  • Take a swim in the outdoor pool
  • Treat yourself to facials, manicures and pedicures, or hot stone massages at Atlas
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Hoi An Night Market and 14 minutes by foot from Hoi An Market
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mulberry Collection Silk Eco like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a sauna, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Botanic - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Euphoria - Overlooking the pool and garden, this bar serves light fare only. Reservations are required. Open daily.
Eco-roof - This bar serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Botanic
  • Euphoria
  • Eco-roof

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mulberry Collection Silk Eco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 575000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 575000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Mulberry Collection Silk Eco offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Atlas Hoi Hotel Hoi An
Atlas Hoi Hotel
Atlas Hoi Hoi An
Atlas Hoi
Atlas Hotel Hoi An
Atlas Hotel Hoi An by Embrace
Mulberry Collection Silk Eco Hotel
Mulberry Collection Silk Eco Hoi An
Mulberry Collection Silk Eco Hotel Hoi An

Mulberry Collection Silk Eco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 284 out of 449 reviews" "
Rating 8 - Good. 127 out of 449 reviews" "
Rating 6 - Okay. 26 out of 449 reviews" "
Rating 4 - Poor. 6 out of 449 reviews" "
Rating 2 - Terrible. 6 out of 449 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Walkable to Old Town Hoi-An, service focused staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mulberry stay
Amazing experience! Stayed for two nights and had a remarkable time. The room is very spacious. Service is really prompt and friendly. The buffet breakfast was good although not a lot of variety. The kids swam in the pool. My husband used their cute little gym. It’s enough for two people. It is quite dainty. The location is the best! Spa is incredible. Got absolutely spoiled! The free bike ride also adds a nice touch to our experience. Will definitely come back to this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! Stayed for two nights and had a remarkable time. The room is very spacious. Service is really prompt and friendly. The buffet breakfast was good although not a lot of variety. The kids swam in the pool. They said it was very warm for them. Maybe that’s the only complain. My husband used their cute little gym. It’s enough for two people. It is quite dainty. The location is the best! Spa is incredible. Got absolutely spoiled! The free bike ride also adds a nice touch to our experience. Will definitely come back to this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to old town- such a convenient location. The staff was so kind and hospitable. Great value for a pool and complimentary breakfast too!
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic...
Friendly staff! An amazingly refreshing swimming pool. Great location. Great laundry service across the road from main door.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2024

2/10 Terrible

Elizabeth, CRICKHOWELL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by this hotel’s photo’s, star rating and property description. The common areas, lifts and rooms are very dated and run down. The pictures on Expedia are misleading and it’s nothing like the hotel we saw or the rooms that we were given. The furnishings bedding and towels were old and shabby and there’s a building construction site next door with constant drilling and hammering. Overall it was so disappointing that we checked out within half hour of arriving, only to be told by the receptionist that we would not get a refund for our 2 nights accommodation, paid for in advance. Very disappointing hotel and service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful, great breakfasts, we were given a free upgrade and also flowers and cake for our 50th wedding anniversary.
Stayed 8 nights in May 2024

8/10 Good

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most refreshing swimming pool in the world.
Close to all the attractions and the staff are great! The swimming pool is absolutely amazing! The room is very clean and beds are comfy. Great choice of food at breakfast as well... The only thing that stopped me giving this 100% which bothered me, the general wifi is open and unsecured, come on it's 2024. However, in their defence they did give me secured wifi with a password. There is even a great laundry service across the road. So close to perfection, but an easy fix! I will be back....Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Arvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days, the hotel itself located just outside(literal 5 mins walk) the historic city. We were saved from the hustling and bustling of the night market area without being far away from it. Staff explained and gave us intro about city when we checked in for the room. Room was spacious and clean, the balconies with the creepers vegetation was awesome. Breakfast was decent, enough spread and variety. Spa was great. Our stay in the hotel really add to the whole experience in Hoi An.
Stayed 4 nights in May 2024

8/10 Good

Nivethika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Evan, thunder bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at this hotel. The room was nice and spacious and kept very clean. The pool was great, and the staff were friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

My Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but provides all needed for me who was looking for comfort and safe while exploring the area. Staff was also very helpful!
Stayed 1 night in Apr 2024

8/10 Good

Devji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no complaints, would recommend to friends
Stayed 5 nights in Mar 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel which led to an wonderful stay for us. The location is very close to old town and night market. The staff were extremely at best with their customer service. Buffet breakfast has lots of varieties and outstanding service. Our VIP access was recognized from the beginning to the end of our stay. Highly recommended this hotel to anyone.
Stayed 4 nights in Mar 2024

6/10 Okay

An

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always
Excellent hotel staff very friendly and helpful, rooms great and clean, buffet breakfast excellent and great location, we have stayed a number of times GREAT.
Stayed 2 nights in Feb 2024

10/10 Excellent

EDMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious quiet room. Delicious breakfast with many options. Friendly courteous staff. Walking distance to old town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeramy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Extended our stay twice
Stayed 1 night in Feb 2024

6/10 Okay

Craig, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet and the staff were very helpful. I do however have two major concerns regarding the hotel. The first is that they advertised a free beach shuttle. This however is not available and should be removed from the listing as it played a factor in me choosing the hotel while denying their customers the service. The second concern is regarding the free bike rentals in that they are not safe to ride and someone that is not knowledgeable or experienced with bikes may get seriously hurt. The hotel makes you sign a waiver that if something happens to one of their bikes, that the customer is on the hook for over $100. The bikes however are in poor repair. Four of the bikes I tried did not have working breaks. I offered to show the employees how to fix these but they are not provided the tools necessary to maintain the bikes. Two of the four that I tried had flat tires. They do not have a pump at the hotel. Lastly, most of them looked like the bike chains had never been oiled. The result of this will be that a customer will take the bike out and get stranded when the chain breaks which by the look of their condition. Overall, it's unfortunate that the hotel cut corners on the amenities and that for this reason, I dont feel it lives up to it's 4 star billing. The reception and building staff were excellent. The flaws in the hotel are from a hotel management level not delivering what they advertise.
Stayed 1 night in Feb 2024

8/10 Good

Dung

Travelled with family
Liked: Staff & service
I thought the hotel is was newish from the external photos but the hotel very outdated looking needs to be remodeled
Stayed 1 night in Feb 2024

10/10 Excellent

Chui Fun Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco friendly hotel. Great friendly staff and spotlessly clean. Pool and breakfast great. Close enough to main town but far enough to drown out noise.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice reception staff, and very accommodating. Breakfast is not bad. Room is spacious but not enough natural sun light. Close proximity to old town.
Stayed 4 nights in Jan 2024