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Ha An Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ha An Hotel

Outdoor pool
Front of property
Flat-screen TV
Property grounds
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
06-08 Phan Boi Chau Street, Hoi An, Quang Nam
  • Hoi An Cloth Market
    4 min walk
  • Assembly Hall of the Hainan Chinese Congregation
    5 min walk
  • Quan Cong Temple
    6 min walk
  • Da Nang (DAD-Da Nang Intl.)
    48 min drive

Room options

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Garden View

Shower, free toiletries, hair dryer, towels

Superior Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About this property

Ha An Hotel

Family-friendly Hoi An hotel in Hoi An City Centre with a full-service spa
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Ha An Hotel offers 24 air-conditioned accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 868 Spa and Beauty Salon. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Ha An Hotel, you're just a quick walk from Hoi An Market. Features include free WiFi in public areas and a free area shuttle, plus a full-service spa.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Memory Cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, facials, or reflexology at 868 Spa and Beauty Salon
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Within a 15-minute walk of Hoi An Market and Hoi An Night Market
  • Free local-area shuttle service
  • Pets welcome for free
Ha An Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the family-friendly Ha An Hotel. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Memory Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: VND 120000 for adults and VND 80000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Memory Cafe

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting services
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Spa open daily

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 700000.0 per day.
  • Cribs (infant beds) are available for VND 570000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 120000 for adults and VND 80000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: VND 570000.0 per day
  • Rollaway bed fee: VND 700000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Ha An Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ha Hotel Hoi An
Ha Hotel
Ha Hoi An
Ha An Hoi
Hotel Ha An
Ha An Hotel Hotel
Ha An Hotel Hoi An
Ha An Hotel Hotel Hoi An

Ha An Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 203 reviews" "
Rating 8 - Good. 54 out of 203 reviews" "
Rating 6 - Okay. 8 out of 203 reviews" "
Rating 4 - Poor. 1 out of 203 reviews" "
Rating 2 - Terrible. 2 out of 203 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Adelaide

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent place to stay especially if you like Classic French Colonial architecture
Stayed 3 nights in Feb 2020

10/10 Excellent

M

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Mixed feelings about this place. We chose it based on ithe recommendation in the 2018 lonely planet. Staff were very friendly and genuinely helpful, such good people, and location and breakfast were great. But the shower didn’t work. And everything was a bit rundown. Next time we’d just pay a bit more for somewhere better.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Elizabeth

Disliked: Property conditions & facilities
A little in need of a spruce up but great location and nice pool. It's a little oasis very close to the Ancient Town.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great as it was close to the Central Market but far enough away that it was quiet at night. it's within walking distance of everything in Hoi An actually. my room was very clean and got quite cool with the air con and the fan. the mattress was NOT comfortable. i had to put an extra blanket down on it to soften it up a bit. the pool was very refreshing but there wasn't a lot of shade for lounging in the chairs until late in the afternoon. the marble pool deck was incredibly slippery (and the same applied to the shower in my room). i don't know why people use such a dangerous material when building hotels but it happens all over Asia. the breakfast was ok. i did like the fresh coffee and juices as well as the omelette station. there is a water jar in the restaurant and they will use it to refill your own water bottles. they don't make this public so i am doing so now. the staff was very kind and helpful with every interaction we had. they also went out of their way to help me call my transfer company to get to Danang airport! pro tip: use the hotel airport transfer service even if it costs $12 more. just do it.
Stayed 4 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable - good value nice hotel
Comfortable hotel in a very good position at the edge of the old city. Very good breakfast - fresh and with a lot of choice. Swimming pool nice at the end of a long day. Good value.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful! It was only a short walk to restaurants and sites, but still very quiet and peaceful. The pool was lovely and very much appreciated on hot afternoons. A/C in the room worked great! The staff was helpful and friendly. I would definitely recommend the Ha An Hotel if you're planning a trip to Hoi An.
Stayed 3 nights in May 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful, staff are very friendly and helpful, location is great but the rooms are outdated and need refurbishing.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and warm, this Hotel goes above and beyond to make your stay a great one.
Stayed 4 nights in Apr 2019

8/10 Good

KAren

Liked: Cleanliness, staff & service, room comfort
Friendly welcome in Hoi An
Staff were lovely and so helpful. Room was fairly spacious with ceiling fan & aircon. Private Outside seating area attached to the room. Breakfast large selection considering the hotel size, with freshly cooked omelette &a pancake. Lots of fresh fruit. Nice compact pool and a pool table. Variety of outside seating areas. My 2nd visit to this hotel. Great location for town, free bikes to get to the beach (about 5km). Only improvement would be bathroom, mirror needed repair but only minor.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with excellent vibe in perfect location. Overall place is in good condition but could need some maintenance work here and there. The breakfast is the low point - almost no options and little choice. We ended up eating in the cafe nearby.
Stayed 3 nights in Feb 2019

10/10 Excellent

Patricia Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

John

Liked: Staff & service, room comfort
Faded but beautiful
It was a fine, if a pretty dated, property.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with coffee houses and restaurants everywhere. Quiet and roomy courtyard, pool and lovely breakfast area. Room was large and the bed very comfortable. Nice staff.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the design of the hotel and the area. It was walking distance from the night market and the japanese bridge. Very very nice. Also, the restaurant had nice breakfast buffet (free) and good food for lunch. The staff was very nice and arranged a private tour to Ba Na Hills. I did not like that the toilet seat wouldn't stay up so you had to hold it.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has a tropical courtyard and is close to town, so it has a great atmosphere. The staff are very kind. Our room was clean, but small with old fixtures. Shower was hot and strong, but when we left the room, we found that we had drenched the floor in the common hallway because the shower has an open, slatted window that sent water outside the room. Oops. Breakfast was fine, nothing to write home about.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and location would stay there again........................................................
Stayed 3 nights in Dec 2018

6/10 Okay

Norman

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Bernie, Cebu, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful & friendly staff made our stay most enjoyable.
Stayed 3 nights in Oct 2018

2/10 Terrible

Chris, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We moved hotels
The hotel itself is well presented with nice gardens and a small pool. Sadly our room was awful. It initially seemed fine when we dropped off our bags and went out. When we returned and put on the air con the sound was like metal sheets being dragged along the floor. We could not use it. The double bed was two singles pushed together which many places do. Sadly the mattress had wood inside around the edge making the centre of the bed very uncomfortable. The blanket was also not big enough to stretch across the bed. The room was on the ground floor next to reception and poorly insulated. It was possible to hear around and above. We were told the hotel was full and it was not possible to move rooms. The staff were not able to contact the manager. We were told that we could speak to the manager in the morning. Sadly in the morning the manager was not available and we were told she was not on site. Expedia tried to contact the hotel for us but got no answer. When staff did contact the manager by phone she refused to speak to us. Through the reception staff she would not accept that we should have a refund and would only agree to refund for our future nights. Despite us explaining we had already spoken to Expedia who had refunded us and we just wanted to pay for the airport transfer we were forced to explain over and over again the issues. The staff member would then call the manager who would refuse to accept that the refund had been given.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent breakfast. We had a problem withheld air conditioning, but they promptly changed our room. I definitely recommend.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

RAJEN, Mysore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near old Town
Very convenient location. Shopping, dining, market , all walking distance
Stayed 2 nights in Oct 2018