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Citadines Pearl Hoi An

5.0 star property
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Pearl Hoi An

Two Bedroom Executive | View from room
Beach/ocean view
Poolside bar
On the beach, beach towels, beach volleyball, beach bar
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310
  • Ha My Beach
    17 min walk
  • An Bang Beach
    19 min walk
  • Cua Dai Beach
    6 min drive
  • Da Nang (DAD-Da Nang Intl.)
    37 min drive
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Room options

View all photos for Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King Garden View includes unlimited Jjim Jil Bang Spa

Deluxe King Garden View includes unlimited Jjim Jil Bang Spa

Deluxe King Garden View includes unlimited Jjim Jil Bang Spa

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Garden View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Garden View includes unlimited Jjim Jil Bang Spa

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

Beach/ocean view

Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View includes unlimited Jjim Jil Bang Spa

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Garden View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Garden View includes unlimited Jjim Jil Bang Spa

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Garden View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King Garden View includes unlimited Jjim Jil Bang Spa

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

  • 135 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Villa includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Villa includes unlimited Jjim Jil Bang Spa

  • 300 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Deluxe Twin Garden View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Garden View

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Premier Suite Ocean View

Two Bedroom Premier Suite Ocean View

Two Bedroom Premier Suite Ocean View

  • 190 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe Suite

Electric kettle, dining tables

Three Bedroom Deluxe Suite

  • 133 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Executive Suite

Three Bedroom Executive Suite | Private kitchen

Three Bedroom Executive Suite

  • 180 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite

Three Bedroom Premier Suite

  • 195 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Five Bedroom Premier Villa

In-room safe, desk, laptop workspace, soundproofing

Five Bedroom Premier Villa

  • 300 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Deluxe Twin Ocean View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Ocean View

In-room safe, desk, laptop workspace, soundproofing

Premier Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio

  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Deluxe

Electric kettle, dining tables

One Bedroom Deluxe

  • 65 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Electric kettle, dining tables

Two Bedroom Deluxe

  • 73 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive

Two Bedroom Executive

Two Bedroom Executive

  • 155 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area

Two Bedroom Executive Suite

  • 118 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior King Garden View

In-room safe, desk, laptop workspace, soundproofing

Superior King Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Garden View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Garden View

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Ocean View

Beach/ocean view

Deluxe King Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Citadines Pearl Hoi An

Ocean-view hotel with a poolside bar, near An Bang Beach
At Citadines Pearl Hoi An, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
Citadines Pearl Hoi An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Citadines Pearl Hoi An. During your stay, you'll be within walking distance of An Bang Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, beach bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • 6 minutes by car from Cua Dai Beach and 7 minutes from An Bang Beach
Citadines Pearl Hoi An offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a fitness center, and a sauna are also featured at the luxury Citadines Pearl Hoi An. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hoi An hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Pearl Zone - This restaurant serves breakfast, lunch, and dinner.
Sea Breeze Pool Bar - This bar is located on the beach. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Pearl Zone
  • Sea Breeze Pool Bar

Things to do

  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Dining table
  • Corner/local shop
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Pearl Hoi An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hoi An Apartments
Citadines Pearl Hoi An Hotel
Citadines Pearl Hoi An Hoi An
Citadines Pearl Hoi An Hotel Hoi An

Citadines Pearl Hoi An Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 166 reviews" "
Rating 8 - Good. 51 out of 166 reviews" "
Rating 6 - Okay. 25 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 5 out of 166 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Helen Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it was a great place to relax by the pool and the room cleaning was fantastic and staff very friendly and would highly recommend it to my family and friends
Stayed 11 nights in Aug 2024

10/10 Excellent

Rajdeep

Stayed 4 nights in Aug 2024

6/10 Okay

Ricky, Coomera

Travelled with family and small children
Liked: Cleanliness
Context of our review, we are full-time travellers, with 4 children under 6 years that stay in low budget hotels, Airbnb’s, all the way to 5 star. Let’s start with saying, that this hotel experience to be honest was just weird and eerie. Absolutely massive resort complex with retailers however all vacant and closed giving it an eerie feel. The resort is right on the beach, which is amazing to be able to walk to straight from your room. The beach was nice and calm for swimming with kids and great for long walks into the sunset The pool we always love a good pool was absolutely enormous, the downside. It always looked very cloudy and extremely hot so in 33° hot weather jumping into the pool felt like going from hot to hotter like a spa. The resort would not allow food from outside, however hotel food was not great so that made it challenging for our family. The breakfast is huge, but just horrible quality, the staff in the breakfast are also very cold feeling. There’s no warmth in engagement with them. There’s a kids club, which wasn’t bad. There’s an outdoor play equipment also not bad. Rooms have been recently renovated. We had glue seeping up from the wooden floors throughout our whole apartment onto our feet for the whole week which you can imagine we were sleeping with. Housekeeping stuff on the other hand were, Ahn - she was fantastic. Not sure we could recommend this hotel as there are too many other competitive hotels around
Stayed 7 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2024

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 10 days and while there was a bit of a language barrier at times the staff were always friendly and helpful. It was a very relaxing and enjoyable stay. This is a family friendly resort with great facilities for both adults and kids.
Stayed 9 nights in Jul 2024

10/10 Excellent

Helen

Stayed 10 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

6/10 Okay

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Huge resort but all the on site restaurants were closed due to lack of numbers staying
Stayed 3 nights in Jul 2024

8/10 Good

Nick

Stayed 4 nights in Jul 2024

10/10 Excellent

Neil Norman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are family of 5; 2 Adults and 3 energetic young boys and this hotel was absolutely perfect for us! The pool is incredible and with direct access to the beach there is so much to do. Just a short walk down the beach there is a wide variety of restaurants and bars to keep the adults entertained. The service we received form the staff was impeccable. James, one of the senior staff, introduced himself to us on the first day and gave us his WhatsApp. Any small issues we encountered, he solved for us immediately. We stayed two full weeks, and will return here without any hesitation
Stayed 14 nights in Jul 2024

10/10 Excellent

Hung

Travelled with family
Liked: Amenities
It service so good , very nice
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and the beach. It’s great for adults and kids, with great playground and waterslides. There is a poolside bar with snacks and light meals. Our room was modern and comfortable. Our only critic the lack of cooling aircon at breakfast in dining room. Staff were generally pleasant and helpful.
Stayed 5 nights in Jun 2024

8/10 Good

Lynsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for a chilled stay
Lovely hotel, the staff were amazing, friendly and very helpful. It’s a big complex but felt quiet whilst we were there. We booked a large room and had an issue late one night; they didn’t question us and moved us immediately despite the time. The air con is needed on all night which can be quite loud but the rooms are spacious, clean and comfortable
Stayed 2 nights in Jun 2024

6/10 Okay

ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful property, nice staff, pool/ pool service great. Now for the cons - be prepared to pay for everything single thing here, even water. Not only that, everything is much more expensive on the resort. For example, our average meal in Veitnam was $350K VND for full meals & multiple drinks. At this hotel, we simply had sandwiches & one drink each (beer & soda) and cost almost $800k VND. Our most expensive meal. The beach area has no chairs or umbrellas. There is also no night entertainment Because of all of this we hardly stayed on the resort. If you plan on exploring Da Nang, I wouldn’t recommend staying here as there’s much more affordable lodging options. However, if you’re looking to stay on the resort the entire time for extreme relaxation then this hotel might be worth it
Stayed 4 nights in May 2024

8/10 Good

Kareena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is family friendly accommodation with tropical style swimming pool and gardens. The buffet breakfast catered for all nationalities. The cinema is attached to the complex but apart from a small convenience store there are no shops etc. The rooms and beds were a good size and clean. If there are people talking down the hall the voices and footsteps could be heard easily. Staff member Hong who looked after the evening restaurant was very professional and looked after us. Most staff spoke English but we never assumed.
Stayed 3 nights in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach and poil
Stayed 5 nights in May 2024

6/10 Okay

Suk Man

Travelled with family
Just close to the beach. Others just so so. But close a small village that has a lot restaurants and mini shop is good. Staff is ok except waitress in restaurant and receptionist, they are not willing to provide you the invoice after you paid the bill when you check out. Concierge will call to your room and remind your check out time 20 mins 5o due. Spa and massage is ok but Jim jil bang do not have snow room. Swimming pool is ok. Bed is ok but water pressure is quite low. I get ocean view room but brunch of houses or villas alomst 200 meters in front of your window till the beach line and they are just lower than your window. There are also 2 big buidlings on your left and right hands of the window which block your ocean view. Also the window is too blurred to see the outside scene.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
OK, but you may want to shop around
Great Location - easy to get into the Old Town and a short walk down the beach to An Bang. We had an apartment which was fine, except that there was no cutlery and nothing to cook with if one was thinking of doing meals. The breakfast was very average but adequate. Access to the beach was simple, but there was very limited shade provided on the beach. Overall it's not a bad place to stay and while I probably won't stay again, I wouldn't dismiss it as an option if you get a good price.
Stayed 8 nights in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great Hotel
Fab hotel with lovely pool area and right on the beach . Wonderful location. Easy to walk into An Bang where there are many bars and restaurants. Short taxi ride into wonderful Hoi An which was a delight. Our room was lovely with the best most comfortable bed we’ve ever slept in . Also a great laundry service . Huge choice breakfast . We had a great stay at this very reasonably priced and very comfortable hotel.
Stayed 13 nights in Apr 2024

10/10 Excellent

NAte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean rooms, nice pool, close to the beach. Staff is very friendly. Would highly recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Apr 2024

8/10 Good

Warren Leigh

Liked: Amenities
More variety of food in the pool bar and a larger balcony would have worked better.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really nice. It is a very "Americanized" hotel. it is more expensive (both to stay there and to eat there) than other hotels. And they also have silverware (no chopsticks, like we found at other hotels) The property is HUGE. It's one of the biggest hotels I saw there. However it looks like it either isn't finished, or it is partially abandoned. It looks like some day it will have a large mall inside it for shopping (indoor) as well as an outdoor mall that feels like you are off-grounds. I imagine when these open that they will be a lot more expensive than the Vietnamese markets (which are crazy cheap) but it would have been cool to walk around the shops if any had been open. There is also a movie theater that looked like it may have been open, but we didn't go. Our room came with unlimited spa, which I thought would be a little more than it was (just a hot sauna). We were there in the "cool season" and it was still 90 degrees and humid each day, so we weren't interested in more heat. The beach was very quiet and clean. As with most beaches in Vietnam, you will have the beach to yourself for most of the day (Locals do not go to the beach other than sunrise/sunset) The pool is MASSIVE and you can easily find places to swim alone, even if there are dozens of people in the pool. One thing to mention is that there are no drawers in any hotels (or few drawers) so plan accordingly. Super nice place to stay. Just need to drive to go anywhere off-resort.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely variety of food offered at restaurant, buffet breakfast for delicious, service staff at the resort were lovely especially at restaurant, everyone so lovely and helpful. We had a late check in kitchen was closing and staff organised room service so our family could have a late dinner as we were so tired from travelling, the pool at resort is amazing just gorgeous, pity lots of shops and businesses closed, lots of empty shops but didn’t bother us really it’s 15 min drive to old town, easy to get taxi or grab, day spa facilities were lovely.
Stayed 4 nights in Mar 2024