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Sonesta Hotel Cusco

4.0 star property
VIP Access

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Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Exterior
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    ‪8 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • San Pedro Market
    ‪17 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Cusco

Hotel with free breakfast, near Plaza de Armas
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Sonesta Hotel Cusco gets high marks from our customers. During your stay, you're just a quick walk from Cusco Craft Center. You'll find features like free WiFi in public areas, free airport pick-up service, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Plaza de Armas and a 3-minute drive from San Pedro Market
  • Free airport pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sonesta Hotel Cusco. A shuttle from the airport to the hotel is free (available on request).

This 4-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1007 reviews
Rating 8 - Good. 152 out of 1007 reviews
Rating 6 - Okay. 32 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

WENDIAN

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, from the moment we walked in we immediately felt taken care of. The staff is so friendly and so attentive. The buffet breakfast is top notch! The rooms are spacious and beds are large and comfortable. We highly highly recomend for anybody staying in Cusco!
Stayed 1 night in Dec 2024

10/10 Excellent

Nooruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Xuanzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff at the hotel is very friendly and really trying to help! I had a stomach pain, and they remembered coming to check on me, and sending me gingers(I requested) etc. Also love their breakfast buffet, lots of good options! The location's great too, it's not in the old town, so not that noisy. Only takes 20 mins to get to the main plaza, safe & walkable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and gracious staff
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but the bathroom smells all times a day.
Stayed 1 night in Nov 2024

8/10 Good

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location. Staff are friendly and helpful. Breakfast is available from 3am which is great for those travelling to Machu Picchu. One very minor issue was that the cleaners kept moving our personal items, which was a bit irritating but not a major problem. Overall it was a good stay.
Stayed 3 nights in Dec 2024

8/10 Good

Chuanyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the friendly stuff and warm welcome, we’re going back to Cusco after visiting the great Machupicchu and book this hotel again
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, very professional! It was a positive experience when I was picked up from the airport, until I was dropped off at the airport. Plus I loved that the hotel was in a central location. I would definitely recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Place
Awesome service in every way possible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jocelyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandru, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect, I will go back anytime.
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela, Wilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with expansive breakfast options. Clean, quiet, nice staff,
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive. Rooms were clean and very comfortable. It was a good walk from the city center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, helping us out with everything we needed. Food was amazing, and the location was perfect. Definitely recommend this location to anyone visiting Cusco.
Stayed 5 nights in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
The hotel was wonderful, pillows, bedding easy access, but there is this one thing could not ignore unfortunately the sewer smell from the hot tub to the sink too much too strong.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vatche

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, stylish, central. A few blocks from Plaza Mayor. I especially liked the free breakfast. There is a wide variety of things to choose from. They are also open VERY early in the morning in order to accomodate guests who have to leave early (limited menu). I especially wish to commend Mr Ramiro and Ms Tania at the reception desk whose assistance was invaluable !!
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Akberali

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2024

10/10 Excellent

Emily Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Very clean, the staff went above and beyond, and their food is great! The breakfast is a large assortment and room service is very affordable. We loved everything we ordered and ordered it at least once a day. The hotel is centrally located which was great. I highly recommend!!
Stayed 5 nights in Nov 2024

10/10 Excellent

rose anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Nov 2024

6/10 Okay

Kadeshia

Disliked: Staff & service
Stayed 1 night in Nov 2024