Hotel in Cusco with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Polo Corporativo San Sebastian offers 25 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Polo Corporativo San Sebastian, you'll be within walking distance of Real Plaza Cusco. Free breakfast, free WiFi in public areas, and a restaurant are available.
Free continental breakfast served daily
Free WiFi
Enjoy a bite to eat at the restaurant
Services include a concierge, tour or ticket assistance, and luggage storage
14 minutes by foot from Real Plaza Cusco and a 3-minute drive from Regional Hospital of Cusco
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Polo Corporativo San Sebastian also features tour/ticket assistance, coffee/tea in a common area, and concierge services.
This 3-star Cusco hotel is smoke free.
Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
Polo Corporativo San Sebastian has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Free continental breakfast available daily 7:00 AM–9:30 AM
1 restaurant
Coffee/tea in a common area
Family friendly
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
Lift
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
More
Phone
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Polo Corporativo San Sebastian
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 20.00 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 20.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 20600714989
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Pets and service animals are not allowed on site.
Property is also known as
Polo Corporativo San Sebastian Hotel Cusco
Polo Corporativo San Sebastian Hotel
Polo Corporativo San Sebastian Cusco
Polo Corporativo Sebastian
Polo Corporativo San Sebastian Hotel
Polo Corporativo San Sebastian Cusco
Polo Corporativo San Sebastian Hotel Cusco
Polo Corporativo San Sebastian Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 68 out of 146 reviews" "
10 - Excellent
68
Rating 8 - Good. 38 out of 146 reviews" "
8 - Good
38
Rating 6 - Okay. 27 out of 146 reviews" "
6 - Okay
27
Rating 4 - Poor. 5 out of 146 reviews" "
4 - Poor
5
Rating 2 - Terrible. 8 out of 146 reviews" "
2 - Terrible
8
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Subroto
31 Aug 2024
Disliked: Property conditions & facilities
we stayed in the hotel for 3 nights and the experience was very low. we booked 2 rooms. If you are fussy about bathroom use do not book this hotel. no proper drainage, no hot water, no pressure in the faucet and even no proper room service.
Where do I start: 1.when I arrive I was told that I didn't have a reservation. Once I show them my confirmation I was told that there was no room assign for me and they didn't have one like my reservation. 2.Once I got a room - The room didn't have toilet paper and was missing a curtain. 3.I ask for a hair dryer and it didn't work and smell like it was burning. 4.Breakfast was from 6-9 arrived at 6;50 and breakfast was not ready; the lady putting out the food and handling the bread was not wearing gloves. 5. I told 3 different front desk representatives about my concerns and each time I was told that some one from upper management will contact but them when I would follow up I was told by the next receptionist that hey didn't have any notes or complain on file. Poor Customer service.
Upon entering the hotel, the hotel appeared to be clean and nice. Staff were very welcoming and kind which was a definite plus. However, the bedroom itself was only okay. The bathroom’s mirror was completely tarnished and the shower lining was discolored and moldy. When I turned the shower on, the shower head was so big that the water escaped the tub entirely and made a huge mess. Thankfully I was only there for one night but it was uncomfortable and I would not recommend staying here for longer than one night.
Brown water came out of the shower spout when I turned it on. No jacuzzi tub, even though it was advertised to have one. No balcony. None of the surrounding restaurants were open when I arrived at 7:30pm. In regards to the included breakfast, I had a 30 minute window to eat before my flight but none of the food was ready. Only got to eat one watermelon slice before my airport pickup arrived.
Large room and bed, friendly staff. Breakfast is not much, cereal, bread, boiled eggs. My only complaint was my shower had a rainfall shower head, the one from the ceiling and it would spray all kinds of ways. About 6 steps to enter property, but they do have an elevator.
Nicole
Stayed 2 nights in Apr 2024
6/10 Okay
KENYA, GARWOOD
Travelled with family
25 Apr 2024
Outside of the hotel is under construction. The first room was clean. But the floors were mopped not with a clean mop.
Hotel convenient to stay if you are going to the airport but we had a lot issues with the drainage with the tub and we got a room change but then the sink didn’t drained either. It was just one night we stayed there.
Yuliana
Stayed 1 night in Feb 2024
8/10 Good
Michael, Coquitlam
Travelled with partner
13 Jan 2024
Liked: Staff & service
Good stay. Hotel needs some updates. No restaurant. They need to improve cleaning and buy a new towels
Michael
Stayed 1 night in Jan 2024
8/10 Good
Michael, Coquitlam
Travelled with partner
12 Jan 2024
Liked: Staff & service
Nice big rooms with comfortable big tub. Great hotel to stay a couple of nights
Another hotel that doesn't look like the photos. Terrible service and unhelpful staff. The walls were full on chips and water damage. They refuse to clean the bedding. They just remake your bed with dirty sheets day after day. The first night, my bed was made with wet sheets. The room is freezing cold. The breakfast was tea, juice, bread and cold lunch meat. Their oxygen tank doesn't work. They offer no further assistance if you don't feel well. They offer no greeting and ignore you as you come and go.
Great hotel and friendly and helpful staff. There is street noise but it does quiet down at night. Not near the Centro but it's only a 10 soles taxi ride away. Behind the hotel is a little restaurant called Tiger's Milk which if I could have I would have eaten there every single day. And about two blocks away is a great little cafe called Bunna Cafe. I would recommend this hotel to other people visiting Cusco!