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Palacio Nazarenas, A Belmond Hotel, Cusco

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palacio Nazarenas, A Belmond Hotel, Cusco

Couples treatment room(s), body treatments, aromatherapy
Interior
Suite, 1 Bedroom (Nazarenas)
Exterior
Junior Suite

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pet-friendly

Explore the area

Map
Calle Plazoleta Nazarenas 223, Cusco, Cusco, 8002
  • Plaza de las Nazarenas
    1 min walk
  • Cusco Cathedral
    1 min walk
  • Inca Museum
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    20 min drive

Room options

View all photos for Inca Studio Suite

Inca Studio Suite

Inca Studio Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom (Nazarenas)

Suite, 1 Bedroom (Nazarenas)

Suite, 1 Bedroom (Nazarenas)

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Palacio)

Suite (Palacio)

Suite (Palacio)

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, City View

Studio Suite, City View

Studio Suite, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 57 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Colonial Arch)

Suite, 1 Bedroom (Colonial Arch)

Suite, 1 Bedroom (Colonial Arch)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, City View

Deluxe Studio Suite, City View

Deluxe Studio Suite, City View

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Palacio Nazarenas, A Belmond Hotel, Cusco

Luxury Cusco hotel in Cusco Historic Center with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, a free cruise terminal shuttle, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Palacio Nazarenas, A Belmond Hotel, Cusco offers 55 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hypnoze Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Palacio Nazarenas, A Belmond Hotel, Cusco, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Peruvian cuisine at Mauka, a fine-dining restaurant with pool views
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body treatments, or body scrubs at Hypnoze Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes yoga classes
  • Steps from Pre-Columbian Art Museum and Cusco Cathedral
  • Free cruise terminal shuttle service
  • Dogs welcome for a fee (restrictions apply)
Palacio Nazarenas, A Belmond Hotel, Cusco offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Spa services, a library, and a terrace are also featured at the luxury Palacio Nazarenas, A Belmond Hotel, Cusco. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee.

This 5-star Cusco hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Mauka - This poolside fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Senzo Bar - This poolside bar specializes in Peruvian cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palacio Nazarenas, A Belmond Hotel, Cusco is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Free cruise terminal shuttle

Food and drink

  • Free full breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mauka
  • Senzo Bar

Things to do

  • Farming classes
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 90
  • 2 steps to reach property
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Weight limit: 26 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 110.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 62 per person (one-way)
  • Pet fee: USD 100 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palacio Nazarenas, A Belmond Hotel, Cusco offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20424044203

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Nazarenas
Palacio Nazarenas Cusco
Palacio Nazarenas Hotel
Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel
Belmond Palacio Nazarenas Cusco
Belmond Palacio Nazarenas
Belmond Palacio Nazarenas
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel
Palacio Nazarenas, A Belmond Hotel, Cusco Cusco
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel Cusco

Palacio Nazarenas, A Belmond Hotel, Cusco Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 78 out of 80 reviews" "
Rating 8 - Good. 2 out of 80 reviews" "
Rating 6 - Okay. 0 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CEN QIN

Stayed 3 nights in Jul 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel as well as the service but we had a problem with the water in the shower. It has changed from hot to cold and we couldn’t do anything.that was annoying
Stayed 3 nights in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved this hotel. So enjoyed the pisco sour tutorial!
Stayed 1 night in Sep 2023

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.
Stayed 1 night in Sep 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!
Stayed 2 nights in Jun 2023

10/10 Excellent

Sicheng

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.
Stayed 2 nights in Jun 2023

10/10 Excellent

Reagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!
Stayed 5 nights in May 2023

10/10 Excellent

Eddie

Stayed 1 night in Sep 2022

10/10 Excellent

Heather

Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.
Stayed 2 nights in Sep 2021

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manifique!
We got upgraded to a suite. It was perfect!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel
Stayed 2 nights in Nov 2019

10/10 Excellent

Clementine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.
Stayed 1 night in Oct 2019

10/10 Excellent

Nancy, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommeneded
Amazing place with exceptional service. We have stayed at many top hotels in the world and this is as good as it gets.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cusco
Wonderfully gracious hotel and staff. We stayed in the newer wing facing the pool so we didn't have any of the lovely views of Cusco, but it was also quiet and close to the restaurant for breakfast. Also great to take a dip in the pool and hop back to our room. Great location in Cusco and very helpful staff. We stayed 5 days.
Stayed 4 nights in Nov 2018

10/10 Excellent

DrM, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple fabulous ! Can't wait to return we were sad to leave.
Stayed 1 night in Nov 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in Cuzco
We absolutely kicked our stay in Palacio Nazarenas. The service was amazing, the spa a dream, the place full of charm and history, the room very spacious. The only regret was the AC placed just on the top of the bed.
Stayed 1 night in Oct 2018