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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio del Inka, A Luxury Collection Hotel by Marriott

Exterior
Exterior
Spa
Suite, 1 King Bed, Non Smoking | View from room
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Coricancha
    2 min walk
  • Sepia Club Café
    1 min walk
  • Cusco Wanchaq Station
    10 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    6 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

  • 44 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

JW Marriott El Convento Cusco

Pool
Breakfast included
Spa
Restaurant
4.8 out of 5, Exceptional, (1003)
The price is €307
for 1 night
5 Jan - 6 Jan
JW Marriott El Convento Cusco

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

Luxury Cusco hotel in Cusco Historic Center with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Palacio del Inka, A Luxury Collection Hotel by Marriott. During your stay, you're just a quick walk from Plaza de Armas. A full-service spa, a restaurant, and a gym are available.
  • Free wired Internet
  • Enjoy Regional cuisine while dining at Inti Raymi Restaurant
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Coricancha and Kusicancha
  • Airport shuttle service available for a fee
Palacio del Inka, A Luxury Collection Hotel by Marriott offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business center and a meeting room are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Palacio del Inka, A Luxury Collection Hotel by Marriott. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Cusco hotel is smoke free.

Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Inti Raymi Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (3358 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 97
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 76
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio del Inka, A Luxury Collection Hotel by Marriott

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 105.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palacio del Inka, A Luxury Collection Hotel by Marriott offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 20114803228

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 696 out of 845 reviews" "
Rating 8 - Good. 100 out of 845 reviews" "
Rating 6 - Okay. 26 out of 845 reviews" "
Rating 4 - Poor. 15 out of 845 reviews" "
Rating 2 - Terrible. 8 out of 845 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent customer service from every member of staff. If you are staying in Cusco this hotel is a must.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and the service was exceptional.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy, Fairview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy, Fairview

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel, helpful, kind and professional staff, rooms and bedding outstanding and can’t rate their spa high enough. 5 star review all the way!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Patrycja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel 10/10 The staff is so welcoming from the moment you arrive . The rooms are super clean and spacious , housekeeping service 2x a day. Breakfast buffet has high quality food and so much to choose from.
Stayed 6 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historic artwork and furniture around the property. Courtyards and restaurant were quiet and food was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Vicente

Stayed 5 nights in Sep 2024

10/10 Excellent

Neera

Travelled with family
Liked: Amenities
The staff was incredible. Everyone was so accommodating and pleasant. Truly the best hotel stay I’ve had.
Stayed 1 night in Sep 2024

8/10 Good

sanjay

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Close to the sites
Stayed 4 nights in May 2024

10/10 Excellent

Rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Palacio del Inka. The Spa was a haven of relaxation, and we indulged in a soothing couples' massage while the kids explored the hotel, which we found to be very safe with Dina. Meeting Inti, the baby Alpaca in the courtyard, was a delight. The museum's exhibitions were captivating, and we were fascinated by the hotel tour and the mesmerizing Inca ritual performance. The delicious breakfast and dinner were a culinary delight, and all the staff members were incredibly kind, helpful, and truly outstanding. We can't recommend it highly enough! Thanks to Elmer and Daniel, the concierge, for helping with booking transportation, booking restaurant reservations and even getting us tickets to a soccer game.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever.
This is true luxury the hotel is beautiful and the personal is most attentive.
Stayed 3 nights in Aug 2024

10/10 Excellent

KATARZYNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Perfection at every single step ! Greeting us at train station, enjoying welcome drink in gorgeous lobby while hotel staff checked us in. Room was superb, luxurious bedding, nice bathrobes, comfy beds.Dinner was delicious and beautifully served, staff always smiling and ready to help. Pisco sour and ceviche lesson at the bar made us feel special. It was PERFECT !!!! Thank you for wonderful hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Milagritos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Praveen kumar, Leander

Stayed 2 nights in Aug 2024

10/10 Excellent

Mery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff were very supportive and polite. Hotel is very clean, and the breakfast was great.
Stayed 1 night in Jul 2024

4/10 Poor

iram

We booked a deluxe king toomand the room was very small with no space to open the suitcases so we agreed with the hotel to pay additional 70 dollars per night and to upgrade to junior suite, the junior suite was with bad facilities and without any AC , unbelievable to a 5 stars luxury hotel . Bad experience Off course we change to other room-with air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Iram

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Upset from the facility of 5 stars deluxe hotel
We booked deluxe king room, at the beginning we received a very small room with no space to open our 2 suitcases Than we upgraded our room to junior suite and add 70 usd per night After few hours we realised that there is no air conditioning in the room We packed again and move to a deluxe room for one night because all the juniors suites were booked and the day after finally we received a very nice room. Unfortunately in the evening when we wanted to take a shower we realised that the shower doesn’t work and the toilet was blocked. We were very upset with the room’s condition and it’s doesn’t suitable to 5 stars hotel Se service was excellent they always want to help but we were really disappointed and uncomfortable to move from one room to another Breakfast was amazing And the hotel very clean
Stayed 3 nights in Jul 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the positive side… Excellent location, incredible breakfast, and some very nice and helpful staff members. On the not so great side… our room had an inoperable bedside reading light that I reported to have fixed. Not only was it not fixed, but two nights later it began flashing at 3am and would not turn off requiring me to wrap it in a cloth to block the light. Also, one day after touring we returned late afternoon to find our room door left slightly open and the room still unmade up.
Stayed 4 nights in Jul 2024

10/10 Excellent

tomas, Coto de Caza

Liked: Amenities
Amazing historic property
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravi, Helotes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and courteous staff. Just a 10 minute walk to Plaza de Armas. My wife and daughter enjoyed the spa and we love the baby Alpaca in the courtyard who we took many pics with. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a phenomenal piece of history of Peru. Top notch service, extremely comfortable and luxurious place to stay if you are in Cusco. Highly recommend!
Stayed 2 nights in Jul 2024

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a 2-star hotel that is masked behind a beautiful building. It does not have air conditioning, the rooms are very small and run down, many rooms have no windows, the wifi is terrible, there is no pool or anywhere to casually hang out, the towels are old, and main restaurant has poor cooking. The positives are that the building is beautiful, the location is great, the service is good, and the breakfast is great.
Stayed 4 nights in Jun 2024