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Polo Santa Monica

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Santa Monica

In-room safe, desk, free WiFi, bed sheets
Reception
Flat-screen TV
Front of property
Shower, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jiron Ricardo Palma 3 distrito wanchaq, Cusco, Cusco
  • Real Plaza Cusco
    11 min walk
  • Centro de Concenciones Cristal
    4 min walk
  • Cusco Bus Station
    5 min drive
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Double Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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Breakfast included
Free WiFi
Restaurant
Laundry
4.1 out of 5, Very good, (146)
The price is €38
for 1 night
1 Jan - 2 Jan
Polo Corporativo San Sebastian

About this property

Polo Santa Monica

Cusco hotel in Santa Monica with free breakfast and a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free.
Polo Santa Monica offers 50 accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Polo Santa Monica. During your stay, you'll be within walking distance of Real Plaza Cusco. Free breakfast, free WiFi in public areas, and self parking (surcharge) are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include an elevator
  • Within a 15-minute walk of Real Plaza Cusco and Incan Citadel
Free breakfast is available daily. WiFi is free in public spaces. For a fee, parking is available.

This 3-star Cusco hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PEN 10 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Santa Monica

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: PEN 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20600626036

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Polo Santa Monica Hotel
Polo Santa Monica Cusco
Polo Santa Monica Hotel Cusco

Polo Santa Monica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 80 out of 163 reviews" "
Rating 8 - Good. 35 out of 163 reviews" "
Rating 6 - Okay. 23 out of 163 reviews" "
Rating 4 - Poor. 8 out of 163 reviews" "
Rating 2 - Terrible. 17 out of 163 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florinda Alejo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good service, nice and clean and quiet.
Stayed 2 nights in Sep 2024

4/10 Poor

Dagmar Pena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First they did a late Check inn with excuses that rooms were still in the cleaning procces. Then they din't check our reservation correctly and told us that they understand we reserve just one night and we deal with this making them review the reservation abd correct their record, later the room has no tv remote and when we query for one they ignore us abd my husband end up twice in the front desk just to be help with this. For this reason we don't recomend this Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tigist, Edmonds

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Fernanda

Stayed 8 nights in Aug 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel Pierrce

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were polite and respectful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Souhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable place to stay. Water toman while to warm up at the shower however, other than that breakfast was great, had wifi, and walking distance to a main avaneu
Stayed 1 night in Aug 2024

8/10 Good

Souhail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price but shower was cold couldn’t take one :)
Stayed 1 night in Aug 2024

8/10 Good

Malina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

2/10 Terrible

Wanlu

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1）cold 2) food is terrible
Stayed 1 night in Jul 2024

10/10 Excellent

Osiris

Stayed 5 nights in Jun 2024

4/10 Poor

Dave

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is an inexpensive two star property in which you get what you pay for. The room had extensive amounts of mould present on the ceiling and walls - particularly near the shower.
Stayed 2 nights in Jun 2024

2/10 Terrible

Irene, Lynwood

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed in this hotel mid June, temperature was 42-46 and no heaters were available. Our room was super cold. You could also hear Noise throughout the whole night from construction going on in the building and elevator. The staff were not too friendly and could use some training. Overall you get what you pay for so I will definitely invest on a different hotel next time .
Stayed 5 nights in Jun 2024

4/10 Poor

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean, but Members at the front desk were very rude
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Stayed 1 night in Jun 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Súper recomendable lo único malo fue que no había nadie que me ayude a subir las maletas en la entrada porque estaba con una fractura en la mano.
Stayed 3 nights in May 2024

10/10 Excellent

MIN GYU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you for the great time
Stayed 2 nights in May 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the airport. Clean and modern rooms. We had two different rooms: In one room the mattress was rock hard and in the other room is was so soft you sunk right into it. Would like to see better mattresses used.
Stayed 2 nights in May 2024

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the airport
Stayed 1 night in May 2024

4/10 Poor

Karla

Travelled with group
Liked: Staff & service
No me gustó la ducha , está en la habitación, no hay privacidad para darse un baño, si vas con amigos no recomiendo que se queden en la misma habitación ya que no hay privacidad para bañarse. No hay donde colgar las toallas, la tina es súper alta y peligrosa para entrar o salir . El desayuno es bien básico.
Stayed 3 nights in May 2024

8/10 Good

Robert, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are few restaurants within walking distance and they all close by 10pm so don't arrive late. The parking garage is horrible. There are very few spaces and all are designed for small vehicles. By allowing larger vehicles to park, fewer cars fit. The room was very nice and the amenities were as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in May 2024

6/10 Okay

Ani

Travelled with group
Disliked: Amenities
Bathtub was inside the room, next to the beds
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and affordable place for a quick night stay.
Stayed 1 night in Apr 2024

6/10 Okay

Carlos R

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
SOLO hospedaje PARA PAREJAS
El hotel es bueno pero es EXCLUSIVAMENTE para parejas (nosotros somos hermana y hermano) por la disposición de las habitaciones, por ejemplo una tina dentro de la misma habitación es imposible de usar o tener solo un vano entre el dormitorio y el baño. SUPER INCOMODO salvo que sean parejas de esposos o amantes fortuitos! DEBERIAN ADVERTIR de eso en su presentación del hotel.
Stayed 4 nights in Apr 2024