Motto by Hilton Cusco

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motto by Hilton Cusco

Terrace/patio
Room, 1 Queen Bed (Flex) | Living area
Restaurant
Room, 1 Queen Bed | Lobby
Room, 1 Queen Bed | Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Ruinas No. 502, Esquina con Av, Cusco, 8000
  • Twelve Angled Stone
    2 min walk
  • San Blas Church
    3 min walk
  • Plaza San Blas
    3 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Flex)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room (1 Queen Bed and 1 Twin XL Bed)

  • 14 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Standard Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Motto by Hilton Cusco

Colonial Cusco hotel in Cusco Historic Center with a 24-hour front desk
This hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are onsite.
Motto by Hilton Cusco offers 58 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Motto by Hilton Cusco, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include an elevator
  • Steps from Twelve Angled Stone and San Blas Church
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Motto by Hilton Cusco also features a garden and an elevator.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to noon.
RESTOBAR THE DIG - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 50 ft (PEN 20 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–noon: PEN 10 for adults and PEN 10 for children
  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • RESTOBAR THE DIG

Family friendly

  • Dining table
  • Snack bar/deli
  • Pushchair

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Dining table
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for PEN 100 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately PEN 10 for adults and PEN 10 for children
  • Nearby parking fee: PEN 20 per day (50 ft away)
  • Crib (infant bed) fee: PEN 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton Cusco Hotel
Motto by Hilton Cusco Cusco
Motto by Hilton Cusco Hotel Cusco

Motto by Hilton Cusco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 6 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

gaby sofia

Liked: Cleanliness, staff & service, amenities
we didn't like the mattress, somehow was uncomfortable to sleep.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property located close to Plaza and good restaurants. Intersection where located was load but it eventually died down. Staff was very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

James

Travelled with partner
Staff great rooms clean but the noise from outside was so bad we only stayed 1 week instead of 2 and booked into a hotel down the road
Stayed 12 nights in May 2024

6/10 Okay

Grazzia

Stayed 1 night in May 2024

4/10 Poor

Dale

Disliked: Staff & service, amenities
I was informed after check-in that heat was available only from 8 AM to 9 PM. The rooms open to the outdoors. The desk clerks were unhelpful. The room safe was not fastened to anything. It is sandwiched by two busy streets. No food available. Coffee service was poor.
Stayed 2 nights in Apr 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in good location
Staff was absolutely fantastic and the location is great. The room we had was on the small side and there was a lot of street noise. The room was very clean.
Stayed 3 nights in Apr 2024

4/10 Poor

Mixael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Look the hotel is nice but whoever design needs their degree revoked. Not putting noise canceling windows made nights dreadful. Honking non stop all night had to put shirts in the cracks trying cancel some of the noise. From a boutique hotel I expect but not from a Hilton hotel. The majority of the staff is just full except David which I believe that was his name. He went above and beyond helping us with an issue with my tour to machu picchu he saved our whole trip
Stayed 3 nights in Mar 2024

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Inmejorable ubicación, muy cerca a todo. Frente al Jacks Cafe y a 5 cuadras de la Plaza Mayor. El hotel está impecable, ha sido inaugurado hace un mes, por lo que, aún no cuentan con muchos servicios. Los cuartos cómodos. Personal muy atento y servicial. El único inconveniente es que las habitaciones no cuentan con ventanas herméticas, por lo tanto, el ruido de la calle resulta incómodo para poder dormir.
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert, Valley Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable rooms in a great location. The staff was extremely helpful and had no trouble with our lack of Spanish.
Stayed 3 nights in Mar 2024

4/10 Poor

Juan, miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently had a 4-night stay at Motto by Hilton in Cusco, and my experience was a mix of positives and negatives. One of the standout features of the hotel is its prime location, which is conveniently close to numerous restaurants, shopping areas, a pharmacy (Botica), and a mini-supermarket. This made exploring the city and accessing amenities very convenient. The check-in process at the hotel was smooth and professional, adding to the initial positive impression. The rooms, although relatively new and comfortable, still had a noticeable smell of paint, which may be a concern for some guests sensitive to strong odors. One notable downside of the hotel is the lack of facilities. However, they did offer luggage storage, which was helpful for us when we did a day walk and spent a night in the mountains. My main concern about the hotel was the noise level. Despite its central location, the hotel's rooms were not soundproofed adequately. The poor quality glass windows did little to block out the noise from the surrounding streets, including car traffic and pedestrian activity. This made it challenging to get a good night's sleep, especially for light sleepers or those sensitive to noise disturbances. Overall, Motto by Hilton in Cusco is a decent choice for travelers who prioritize affordability and a central location. However, if you value quiet and uninterrupted sleep, it may be worth considering other options with better soundproofing. Additionally, the hotel's proximity to
Stayed 3 nights in Mar 2024

4/10 Poor

Juan, miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently had a 4-night stay at Motto by Hilton in Cusco, and my experience was a mix of positives and negatives. One of the standout features of the hotel is its prime location, which is conveniently close to numerous restaurants, shopping areas, a pharmacy (Botica), and a mini-supermarket. This made exploring the city and accessing amenities very convenient. The check-in process at the hotel was smooth and professional, adding to the initial positive impression. The rooms, although relatively new and comfortable, still had a noticeable smell of paint, which may be a concern for some guests sensitive to strong odors. One notable downside of the hotel is the lack of facilities. However, they did offer luggage storage, which was helpful for us when we did a day walk and spent a night in the mountains. My main concern about the hotel was the noise level. Despite its central location, the hotel's rooms were not soundproofed adequately. The poor quality glass windows did little to block out the noise from the surrounding streets, including car traffic and pedestrian activity. This made it challenging to get a good night's sleep, especially for light sleepers or those sensitive to noise disturbances. Overall, Motto by Hilton in Cusco is a decent choice for travelers who prioritize affordability and a central location. However, if you value quiet and uninterrupted sleep, it may be worth considering other options with better soundproofing.
Stayed 1 night in Mar 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hub in Cusco, potentially in a slightly noisier part of town but plenty to do!
Stayed 4 nights in Mar 2024

2/10 Terrible

HYUNWOO

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel pour se relaxer
Parfait! Accueil au top, équipe professionnelle et disponible, hôtel très élégant et qualitatif. Literie et chambres spacieuses pour une famille de 3 personnes. Il a tous les standards des hôtels 3/4 étoiles. Petit déjeuner et son équipe super. L’offre est variée et très chic. TOP
Stayed 3 nights in Jun 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, room comfort
Bom
Atendimento ótimo, mas o secador de cabelos estava falhando, o exaustor do banheiro não estava funcionando o que levou no acionamento do alarme por vapor do chuveiro.
Stayed 1 night in Apr 2024

8/10 Good

emeric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour dans le centre historique de Cusco
Un hôtel jeune qui souffre encore des finitions non terminées, notre fenêtre qui donne sur la rue ne fermait pas correctement laissant passer tous les bruits de la rue. Nous avons ete entendu par l'équipe et relogé dans une chambre beaucoup plus petite mais au calme. La situation de hôtel est exceptionnelle et l'équipe a l'écoute et super sympa, nous avons passé un bon séjour même si la chambre n'était pas celle prévue en terme de place. Il faut encore un petit effort pour se hisser au standing que Hilton veut prétendre .
Stayed 6 nights in Mar 2024

2/10 Terrible

Fabrizio

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
¡Qué pesadilla! La habitación es un infierno con todo el ruido de la calle, gracias a esos conductores que hacen sonar el claxon todo el día y las habitaciones sin vidrios que eviten ese sonido. Y para colmo, ni siquiera tienen la decencia de instalar aire acondicionado en las habitaciones, ¿qué tipo de establecimiento es este? ¿Un horno? Y ni hablar del personal, que actúa como si estuvieran sordos ante nuestras quejas, como si el bienestar de los clientes les importara un bledo. ¡Una experiencia deplorable! No hay manera de que vuelva a pisar este lugar jamás. ¡Indignante!