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Monasterio, A Belmond Hotel, Cusco

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monasterio, A Belmond Hotel, Cusco

1 bedroom, premium bedding, minibar, in-room safe
Reception
Suite, 1 Bedroom (with Oxygen)
Junior Suite (Deluxe - with Oxygen)
Property entrance

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Plazoleta Nazarenas 337, Cusco, Cusco, 8002
  • Plaza de las Nazarenas
    1 min walk
  • Cusco Cathedral
    1 min walk
  • Inca Museum
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom (with Oxygen)

Suite, 1 Bedroom (with Oxygen)

Suite, 1 Bedroom (with Oxygen)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with Oxygen)

Superior Room (with Oxygen)

Superior Room (with Oxygen)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (with Oxygen)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (with Oxygen)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Deluxe - with Oxygen)

Junior Suite (Deluxe - with Oxygen)

Junior Suite (Deluxe - with Oxygen)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (with Oxygen)

Junior Suite (with Oxygen)

Junior Suite (with Oxygen)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View (with Oxygen)

Superior Room, City View (with Oxygen)

Superior Room, City View (with Oxygen)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Monasterio, A Belmond Hotel, Cusco

Luxury Cusco hotel in Cusco Historic Center with 2 restaurants
2 restaurants, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service. Change of towels is available on request.
Monasterio, A Belmond Hotel, Cusco offers 122 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Monasterio, A Belmond Hotel, Cusco. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at El Tupay, a fine-dining restaurant that serves international cuisine
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Pre-Columbian Art Museum and Museo de Arte Precolombino
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Monasterio, A Belmond Hotel, Cusco. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 5-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 5:00 AM to 10:30 AM.
El Tupay - This fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
Oqre - This fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar - This bar serves brunch and lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • El Tupay
  • Oqre
  • The Lobby Bar

Things to do

  • Spa services

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 70
  • 1 steps to reach property
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 88 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 77.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 946687
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Monasterio, A Belmond Hotel, Cusco offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20424044203

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Monasterio
Hotel Monasterio Cusco
Monasterio
Monasterio Cusco
Monasterio Hotel
Belmond Hotel Monasterio Cusco
Belmond Hotel Monasterio
Belmond Monasterio Cusco
Belmond Monasterio
Monasterio Hotel Cusco
Belmond Hotel Monasterio
Monasterio, A Belmond Hotel, Cusco Hotel
Monasterio, A Belmond Hotel, Cusco Cusco
Monasterio, A Belmond Hotel, Cusco Hotel Cusco

Monasterio, A Belmond Hotel, Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 374 out of 440 reviews" "
Rating 8 - Good. 47 out of 440 reviews" "
Rating 6 - Okay. 11 out of 440 reviews" "
Rating 4 - Poor. 5 out of 440 reviews" "
Rating 2 - Terrible. 3 out of 440 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel in Cusco. It is the best amenities. The service is far above. The are able to handle any requests that might be necessary. Very comfortable. Excellent food. It is my second visit and I will refund. It is a block from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is an amazing please to stay. The staff are experts at comfort, and customer service. The food is 5 star. It is my second stay in the deluxe Jr Suite and another in the deluxe suite. It was a spectacular stay. They have a driver when needed. They just don't miss a beat. Taking the Hiram Brigham Orient Express to Machu Picchu is the next best step. I highly recommend this place
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful property and stay!
We stayed here for multiple nights and had a great time. The location was accessible and the facilities were top tier. Great job.
Stayed 3 nights in Aug 2024

10/10 Excellent

Svetlana

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabelle, Long Island City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this hotel exceeded all of my expectations! The property was beautiful, particularly the courtyard. The rooms were small but have original paintings from when the property was a monastery. It was pretty amazing to stay at such a historic hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel with world class staff. Everyone was highly professional and extremely friendly. Upon our arrival in high altitude Edson ensured our wellbeing and discreetly made sure that our entire stay was just wonderful. The 2 restaurants (one of them with live opera!) are great, the breakfast was amazing and we bonded with Sr. Sanquito. He started us on the right foot everyday. We learned a great deal about Pisco from Fernando at the bar; you need to meet him. We stayed for a week in May 2024 and will come back. We are likely to stay at other Belmond hotels because Edson did such an amazing job!
Stayed 6 nights in May 2024

10/10 Excellent

Richard

Stayed 2 nights in May 2024

10/10 Excellent

Andris

Liked: Cleanliness, property conditions & facilities, room comfort
Wow
Ive traveled quite a bit for work and vacations all over the work and I think this maybe best hotel I’ve stayed at. EVERYTHING superb- everyone looking out for guests. The facilities are historic but so beautiful and well kept. Location is ideal.
Stayed 1 night in Apr 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, historic hotel with outstanding service. Everything about the Monestario Hotel is top notch. The rooms are beautiful, comfortable, large, and well equipped with everything you need for the most serene stay imaginable. The restaurant is excellent, the grounds, garden, chapel, and entire hotel is a work of art. It is expensive but highly recommended for a truly unique and memorable experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jan 2024

8/10 Good

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a beautifully designed hotel, feels very relaxing and zen, one thing that I didn't like was everything being charged in usd , only place in Peru charges usd for food , drinks , etc, I found the restaurants overpriced.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very likely Cusco’s best hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional all around. This is part hotel, part art-house, part historical museum. Staff are fabulous.
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The best
The service in this hotel from the doorman all the way to the restaurant is been the best ever… we had a medical emergency and I would never forget all they did for us from beginning to the end incredible service like no where else
Stayed 4 nights in Mar 2023

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2023

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and service.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning over 300 year old hotel former seminary and training ground for Peruvian indigenous artists which is a museum in itself. An art tour was given by an older indigenous man who trained there and shared the history of the people, the art and the meaning of so much. We were upgraded to a one bedroom suite which maintains the history but has modern amenities. The dining is accompanied by instrumental music. The service the accommodations, food and history made this a most memorable stay
Stayed 1 night in Dec 2022

10/10 Excellent

Tomas Colm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, the staff very friendly, the location is out of this world, the building is very beautiful and impeccably restored.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Mylene

Travelled with family
Liked: Property conditions & facilities, room comfort
Amazing hotel !!!!
This was one of the most beautiful hotels I had stay before. The service and attention to detail was out of this world. I got sick from the altitude in Cusco and they assisted my daughter in everything until I was better again. Ex,, oxygen, soup etc. I fell so happy I stayed here with my daughter. Will be back for sure
Stayed 4 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true five star experience
The property is spectacular. Our suites were lovely. The service is attentive, courteous, and thorough. Ever staff person with whom we interacted offered to assist upon encountering us, and followed up when asked for assistance. Superb all around.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ruth Elizabeth, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotel experiences I have had. The property is unique; a renovated monastery with original frescos and paintings and an ornate chapel. The rooms are very clean and comfortable and the furnishings match the overall ambience of the property. The bathrooms are modern and spacious. Finally, the management and staff could not have been more friendly or helpful. Overall, a five star experience.
Stayed 5 nights in May 2022

10/10 Excellent

Odette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations every which way.
Stayed 3 nights in Apr 2022