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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, City View (with Oxygen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (with Oxygen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (with Oxygen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Deluxe - with Oxygen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Monasterio, A Belmond Hotel, Cusco. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at El Tupay, a fine-dining restaurant that serves international cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Pre-Columbian Art Museum and Museo de Arte Precolombino
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Monasterio, A Belmond Hotel, Cusco ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Monasterio, A Belmond Hotel, Cusco

Everyone (1) Couples (1)
5 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by General Manager

Dear Guest, Thank you for leave your impressions about your recent stay we trust that you had a wonderful stay with us and we hope to welcome you back soon. Kind Regards Arturo Schwarz

4 out of 5
Bedroom was perfect . But the problem is we got a tough cold because of the very cold temperature in all public areas . It is really too cold . Bar , breakfast rooms , lobby .....

Posted by on 19 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by General Manager

Dear Guest, Thank you for leave your comments about your recent stay with us, we are taking very good note of them to improve. We hope you had a wonderful time in Cusco. Best Regards Arturo Schwarz

About the Monasterio, A Belmond Hotel, Cusco

Location Plazoleta Nazarenas 337, Cusco, Cusco 8002

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. The luxury Monasterio, A Belmond Hotel, Cusco also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. This 5-star Cusco hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1595
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cusco Wanchaq Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Monasterio, A Belmond Hotel, Cusco offers 122 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Cusco hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Clothes dryer
  • Separate bedroom
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 5:00 AM to 10:30 AM.

El Tupay – This fine-dining restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.

Oqre – This fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

The Lobby Bar – This bar serves brunch and lunch. Open daily.

24-hour room service is available.

Spa Services

  • Massages
  • Deep tissue massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Monasterio, A Belmond Hotel, Cusco offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 77.0 per night.

Pet Policy

  • Pets: USD 100 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 88 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 946687

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The tax ID number is 946687. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 11
  • Events/parties allowed
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Belmond Protects (Belmond)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • State tax ID - 946687
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monasterio
  • Hotel Monasterio Cusco
  • Monasterio
  • Monasterio Cusco
  • Monasterio Hotel
  • Belmond Hotel Monasterio Cusco
  • Belmond Hotel Monasterio
  • Belmond Monasterio Cusco
  • Belmond Monasterio
  • Monasterio Hotel Cusco
  • Belmond Hotel Monasterio
  • Monasterio, A Belmond Hotel, Cusco Hotel
  • Monasterio, A Belmond Hotel, Cusco Cusco
  • Monasterio, A Belmond Hotel, Cusco Hotel Cusco

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.