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Imagen Plaza Cusco

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Imagen Plaza Cusco

Lobby sitting area
Property entrance
In-room safe, blackout curtains, free WiFi, bed sheets
Lobby
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Jr. Tupac Yupanqui 391, Templo RECOLETA, Cusco, Cusco, 8003
  • Plaza San Blas
    13 min walk
  • Las Manuelitas
    3 min walk
  • Cusco Wanchaq Station
    17 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    15 min drive

Room options

View all photos for Standard Single Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

Casa Suecia

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Free WiFi
Laundry
3.0 out of 5, (3)
The price is €20
for 1 night
5 Jan - 6 Jan
Casa Suecia

About this property

Imagen Plaza Cusco

Hotel with a 24-hour front desk, near Plaza de Armas
Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, limo/town car service, and free newspapers are onsite.
Imagen Plaza Cusco offers 12 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Imagen Plaza Cusco, you'll be within walking distance of Plaza de Armas. Free WiFi in public areas, dry cleaning service, and airport pick-up service (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Plaza Tupac Amaru and Plaza San Blas
  • Airport pick-up and train station pick-up shuttle service available for a fee
As a guest of Imagen Plaza Cusco, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Imagen Plaza Cusco also features concierge services, complimentary newspapers in the lobby, and laundry facilities.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Room service available

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imagen Plaza Cusco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (one way)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Imagen Plaza Cusco offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Imagen Plaza Cusco Hotel
Imagen Hotel
Imagen Plaza Cusco
Imagen Plaza Cusco Hotel
Imagen Plaza Cusco Cusco
Imagen Plaza Cusco Hotel Cusco

Imagen Plaza Cusco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 8 out of 93 reviews" "
Rating 2 - Terrible. 6 out of 93 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Cristian

Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Attila, Surrey, BC

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff at this hotel were very nice and friendly. The room on the other hand had several issues. It was very cold at night and there was no heating. After reading reviews we went to ask the staff for a heater which helped somewhat. In the shower, half the sliding door was missing and the railing was not properly secured to the wall. If you tried to slide the door shut while showering, the door would fall out of the rail and on to you as you showered. Because the door was broken, water would get everywhere in the bathroom. The faucet in the sink was also broken and would spray water outside of the actual sink bowl. There was also no safe and no mini fridge which aren’t essential but are appreciated when travelling. Breakfast was quite mediocre compared to other similarly priced hotels in Peru. Location is about a 20 minute walk from the plaza. I would not recommend this hotel as travellers can find better for the same amount of money.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property is nice and clean. It is not in the heart of the downtown which made it more authentic
Stayed 3 nights in Jul 2019

10/10 Excellent

Carlos, Norwalk CT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the enclosed rooftop where you eat your complimentary breakfast is breathtaking!! Rooms are clean and well decorated. Staff is super friendly!! Best part was calling front desk for a taxi and it arrives within 5 minutes. Less than $2 a ride to the Plaza. Im seriously going back to this hotel.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room with great view. Helpful stuff. Amazing breakfast!
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows we’re taped close with packaging tape. Bathroom sink fawcett was really loose when turning it on. No shower curtain. Views are fantastic but hotel just felt like it was not being kept up. To me, definitely not a 3 star.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is very good and location is good their staff is very special
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and pleasant staff. Clean place Hot water! Good bed and firm and warm Take away breakfast awful, but then we all had altitude sickness. And we had taken the tablets!
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Breakfast was good. Hot water inconsistent. WiFi inconsistent.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Constant electrical sound when electricity was on. Horrific sounds coming from the bathroom all through the night (plumbing issue).
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, nice location with a great view of the city. Short walk to the main square.
Stayed 2 nights in Oct 2018

10/10 Excellent

Aresh, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Hotel staff. Rooms were clean and comfortable. Its like 10mins walk or 5 mins in taxi from City center.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really friendly and willing to help. Room is clean and spacious. Location is a little far from Plaza de Armas by foot but cab fares are generally cheap.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Avik, Lima

Hotel was OK, given the price. Room was too cold and there were no heaters. Had to wait 30 mins before someone attended to the main door, during checkin (not a big issue though). They were quite available the remaining few times. Hotel doesnt have Room service for food, so ensure that you have your dinner outside before resting for the night. There is a small convenience store on the 1st floor. Overall its nothing exotic, but comfortable for a short budget trip.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay.
This place is definitely affordable. If you just need a placed to crash while visiting Cusco for a day or two, need to do it on a budget and are willing to put up with a little bit then this place will work for you. On the upside all members of the staff were helpful and attentive. The bathroom was in acceptable condition. The room was cold because no central heat was not available but very warm bed coverings were provided. An electric space heater of minimum power was provided but didn't change the room temperature much. The comforter had a small stain and the linens looked like they have been washed several times. Good place if you're willing to tough it out to see the surrounding area.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel but it was super cold in there. The heater wasn’t enough to heat the whole room. The shower ran hot water but without enough pressure. I couldn’t have stayed the whole week there. Staff was extremely friendly and helpful
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Toilet broke, no one spoke english, no water given to rooms on a daily basis even though you can't drink the water
Stayed 4 nights in May 2018

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Keep our bags for us after checkout since our bus wasn’t leaving before 21:00. Overall great experience.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, convenient location - walking distance to the historic centre and altogether good value for money.
Stayed 4 nights in Apr 2018