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El Balcon

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Balcon

Porch
Restaurant
Terrace/patio
View from room
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant

Explore the area

Map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Plaza de Armas
    6 min walk
  • Plaza El Regocijo
    7 min walk
  • Inca Museum
    8 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room, 3 Single Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Garden Area

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Single Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area

Twin Room, Garden Area

  • 35.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Casa Cruz Verde by Peru Garden Hotels

Breakfast included
Free WiFi
Restaurant
Laundry
4.9 out of 5, Exceptional, (140)
The price is €65
for 1 night
5 Jan - 6 Jan
Casa Cruz Verde by Peru Garden Hotels

About this property

El Balcon

Hotel with free breakfast, a short walk to Plaza de Armas
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at El Balcon. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, a restaurant, and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Museo Irq’i Yachay and 6 minutes by foot from Plaza de Armas
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 20442088811

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 177 reviews" "
Rating 8 - Good. 45 out of 177 reviews" "
Rating 6 - Okay. 12 out of 177 reviews" "
Rating 4 - Poor. 6 out of 177 reviews" "
Rating 2 - Terrible. 3 out of 177 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning. We stayed 3 nights at a 5 star prior to a trek, and stayed our last evening at El Balcon when we returned to Cusco. We are already planning our next trip and this hotel is our first choice. We stayed in 18, the balcony suite on the corner. The fireplace was loaded and set up when we arrived and the room was gorgeous. The decor was STUNNING. The shower was hot and water pressure was fantastic. The breakfast was delicious. Fresh juice, amazing guacamole, homemade butter and jam. The staff were the most thoughtful people we’d met in Peru. We felt very welcome. Can’t recommend this hotel enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 2 nights in Aug 2024

10/10 Excellent

Denée

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone staying in Cusco! Beautiful place and lovely helpful staff! Very walkable distance to the main square but just far enough away to be a quieter area. Also a nice walk/hike from the hotel to the ruins!
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria at reception is the best! She helped our family with coordinating transportation and finding out information about Cusco. All of the staff were friendly and kind. The rooms and property are beautiful and extremely well maintained. The meals in the restaurant were delicious and a full breakfast was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente y el desayuno riquísimo.
Stayed 1 night in Jun 2024

10/10 Excellent

Shabbir, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Balcon is a nice hotel. However it is not reccomended for people with disabilities or problem with walking steep roads or climbing steps. The hotel breakfast is excellent and staff is very courteous and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, friendly corner with a view!
Ei Balcon was perfect for me. Time for myself and writing in a beautiful place; an excellent breakfast, a good supper and glass of wine if I wanted it. Friendly service and easy access to the centre, along with wonderful views. I hope I will have the chance to come back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das beste Hotel unserer Reise! Total schönes Anwesen, die Zimmer rustikal modern eingerichtet und das Frühstück der absolute Hammer! Das freundliche Personal hat uns auch mit einem Transfer zum Flughafen geholfen. Alles in allem top!!
Stayed 1 night in Jun 2024

10/10 Excellent

joseph g.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at El Balcon twice and have a third stay booked. Well kept property and grounds, courteous staff, great breakfast, very clean and comfortable rooms and bed, common dining area open after hours, free luggage storage while a trek, 10 minute walk from plaza. Quiet street at night.
Stayed 1 night in May 2024

10/10 Excellent

Graeme Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had plenty of character and made you feel absorbed into Cusco. Staff and food brilliant.
Stayed 7 nights in Mar 2024

8/10 Good

marlo, Huntington Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chef and rest. Staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel. The building and the view are beautiful and the restaurant was very good too. I would recommend to anyone looking for a hotel jn Cusco.
Stayed 1 night in Dec 2023

10/10 Excellent

Simratpal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is generous and property is clean
Stayed 4 nights in Jul 2023

10/10 Excellent

Hernan, birmingham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel muy atentos y todo muy limpio. Desayuno estupendo. Lo recomiendo de verdad
Stayed 2 nights in Jun 2023

8/10 Good

santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in Cusco !!
Excellent location and rustic lodge. The breakfast was fantastic with local produce and cereal made by the kitchen ladies !! only con- room was cold due to old structure and inadequate heating
Stayed 4 nights in Jun 2023

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in general.
Stayed 6 nights in May 2023

10/10 Excellent

roger

Liked: Staff & service, room comfort
The best breakfast in Peru
A delightful place. Nice room in an historic building and the best breakfast we had in the whole of Peru: the formidable lady in charge of the restaurant was really keen that we had a nice meal. A pretty good location - about 15 minutes' walk from the main square but you wouldn't want to be any closer in than that, probably
Stayed 3 nights in Nov 2022

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing with friendly staff and amazing food, give it a try, you'll love it!
Stayed 1 night in Dec 2022

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness
The physical location in an old traditional house is great. Food was awesome. Rooms needed more places to store or hang clothes. Biggest negative was bathroom. The steam from the shower would accumulate and condense in the skylight. Then it dripped on you as you stood at the sink, brushing teeth, washing hands, etc. As a result, it had a very dank, unpleasant smell.

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly. Everything clean and taken care of

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pictures are deceiving. This "hostal" was located on a very dangerous road in Cusco. The road is so narrow that you're nearly struck by traffic entering or exiting the premises. The front door is locked and you must buzz your way into the property like a delivery person. There are no televisions in the room and generally everything is dated. The staff was rather rude upon our check-in. Breakfast was also sub-par. If I was forced to say something positive about this hotel, I would say their interior garden area is beautiful. It is also located only 5 or 6 minutes walking to Plaza de Armas. I stayed in Abittare hotel for 2 days prior to this stay and it was far superior. I recommend another hotel for your stay in Cusco.
Stayed 1 night in Nov 2022