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Chakana Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chakana Hotel

Double Room
Staircase
Free daily buffet breakfast
Front of property
Buffet

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Av.Huascar 246, Wanchaq, Cusco, Cusco, 08200
  • Coricancha
    10 min walk
  • Twelve Angled Stone
    14 min walk
  • Plaza de Armas
    15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    5 min drive

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 4
  • 3 Twin Beds

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About this property

Chakana Hotel

Hostel with free breakfast, near Plaza de Armas
Along with a restaurant, this smoke-free hostel has a business center and laundry facilities. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport drop-off, and a free manager's reception. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Chakana Hotel offers 23 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cusco hostel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Chakana Hotel, you're just a quick walk from Orellana Pumaqchupan Park. Enjoy features like free breakfast, free WiFi in public areas, and free airport drop-off service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Steps from Orellana Pumaqchupan Park and Cusco Craft Center
  • Free airport drop-off shuttle service
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. You'll find a business center on site. A shuttle from the hotel to the airport is free (available 24 hours). The business-friendly Chakana Hotel also features tour/ticket assistance, laundry facilities, and a front-desk safe.

This Cusco hostel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM. The hostel hosts a free manager's reception on select days.
Chakana Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • Free manager's reception
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 21-inch TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 50 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: PEN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Chakana Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20564498689

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hostel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chakana Hotel.

Property is also known as

Chakana Cusco
Chakana Hostel
Chakana Hostel Cusco
Chakana Hostel
Chakana Hotel Cusco
Chakana Hotel Hostel/Backpacker accommodation
Chakana Hotel Hostel/Backpacker accommodation Cusco

Chakana Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

David, Redlands, California

Liked: Cleanliness, staff & service
The best Hotel Staff around!
The room was fine -- small, but clean. On the downside the bed was hard, and there was a fair amount of noise. There is no air conditioning or heater -- but the weather was moderate. The hotel is within close walking distance to the city center. But on the much bigger plus side, is that on both days my Expedia booked tour companies let me down, but the caring staff at Chankana Hotel (Hostel) went above and beyond to help salvage my entire trip! The second day of my trip the Chankana staff earned my MVHS (Most Valuable Hotel Staff Award)! I had previously booked and confirmed an all-inclusive trip through Expedia to Machu Picchu (the purpose of my trip), but the tour company that was supposed to pick me up at 5:30 A.M.-- "No-showed." The staff spent tremendous time trying to reach the flakey tour company, but my time was running out. Finally the owner got on the phone and started calling around to other tour operators to see if I could still make it to Machu Picchu. A tour operator the owner knew personally came to the hotel and helped me (do the almost impossible at that point) -- piece together a ltrip. I left Cusco at noon, but I had a glorious quick trip to one of the seven new wonders of the world! -- the Chakana Hotel Staff (and their contacts) saved my trip!

8/10 Good

gary, The Bronx,NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
You get what yoh pay for. Its clean except for some mold on shower ceiling. The tension bar thst holds the shower curtain fell down. Safe neighborhood, close to the sites.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Chakana
The stay was not as bad as it would seem. You are about a 15 minute walk from the center plaza but its a large uphill walk. The hotel is small but similar to others. The staff know the distance makes it hurt to attract guests so they work twice as hard to help with anything they can. Downfall was that they do their own handyman work like most in Cusco and we lost hot water for two days and cable for a night. Overall though i would stay here again because of the staff alone!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for the price -- really, really great staff
This is an older hotel and at this price is about what you'd expect. Where the place really shines is the staff -- just really nice and helpful people that do everything possible to make your stay go smoothly. Nohemi is "A1" and really knows the city. Also hats off to Hermehinda -who makes sure breakfast is perfect, Tiny little Angehca who does everything at double speed, Joule, Paul and JR. They really made getting to Macchu Picchu easier.

6/10 Okay

Pernille, cusco

Liked: Staff & service
Personalet var utrolig hjælpsomme. Det største problem var at der ikke var varmt vand.