Quality Inn & Suites Frostburg - Cumberland

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Frostburg - Cumberland

Interior detail
Lobby sitting area
Lobby
Lobby
Premium bedding, in-room safe, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11100 New Georges Creek Road, Interstate 68 Exit 34, Frostburg, MD, 21532
  • Noah's Ark
    ‪3 min drive‬
  • Frostburg Library
    ‪4 min drive‬
  • Palace Theater
    ‪4 min drive‬
  • Cumberland, MD (CBE-Greater Cumberland Regional)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (209082123)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Frostburg - Cumberland

Hotel in Frostburg with free breakfast and a 24-hour fitness center
This hotel features a 24-hour fitness center, a business center, and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Frostburg - Cumberland offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Frostburg - Cumberland. During your stay, you'll be within walking distance of Noah's Ark. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Noah's Ark and a few minutes from Frostburg Library
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Frostburg - Cumberland. Self parking is free.

Smoking is allowed in designated areas at this Frostburg hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Frostburg
Quality Frostburg
Quality Inn Frostburg-Cumberland
Quality Frostburg-Cumberland
Quality Inn Suites Frostburg Cumberland
Quality Inn & Suites Frostburg - Cumberland Hotel
Quality Inn & Suites Frostburg - Cumberland Frostburg
Quality Inn & Suites Frostburg - Cumberland Hotel Frostburg

Quality Inn & Suites Frostburg - Cumberland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 231 out of 539 reviews" "
Rating 8 - Good. 184 out of 539 reviews" "
Rating 6 - Okay. 77 out of 539 reviews" "
Rating 4 - Poor. 34 out of 539 reviews" "
Rating 2 - Terrible. 13 out of 539 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Liked: Property conditions & facilities, room comfort
They would not let me use the bathroom when I was checking in. I had to wait until I arrived at my room. Poor customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, quiet room to relax and sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Jaime

Business traveller
Liked: Staff & service
I have to be honest
The room upon entering seemed cool enough. It doesn’t smell which is refreshing. Unfortunately I found a couple random hairs in the room near the night stand and 3 in the tub. My headboard had fingerprints all over it, and one of the beds seemed slept in, and someone left a fork in it. Needless to say I couldn’t get comfortable. I felt a little gross and tried not to think about it. My first couple of night I felt itchy in the bed, till the third night I ditched the top sheets and bought a blanket from Walmart. Then all was well.
Fingerprints on headboars
Other peoples hair
Closeup of fingerprints
One of many random hair
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a comfortable bed
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a really bad odor, I had to go to the super Walmart to get air freshener and scented candles in order to stay in the room, the furniture was extremely out dated and smelled bad. The cleanest thing in the room was the bathroom. I thought about sleeping in the tub. When I arrived the receptionist was texting on her phone and I had to say hello 4 times before she responded. I don’t usually leave reviews but something had to be said. I think sleeping on a park bench would have been a better option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Loved staying at this property. Room was very spacious and clean and the beds were very comfortable. Decent breakfast. Will definitely return!!
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and well away from the highways. Comfortable beds and clean rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanda

Travelled with family
Disliked: Amenities, property conditions & facilities
It was mold or maybe the tray in the fridge was not clean before my stay. However the stay was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat hotel. Good value for the price.
Stayed 1 night in Aug 2024

8/10 Good

Edythe

Stayed 2 nights in Aug 2024

4/10 Poor

Diane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employee were pleasant. The property needs a serious update and remodel not just another coat of paint!!! If you don’t have an elevator there should be someone to carry bags up the stairs. There were people yelling and laughing in the hall at 5:30 am. The entrance to the lot is not easy to navigate or well marked.
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Marixa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and the hotel was quiet. I have stayed here before. Very consistent.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Property conditions & facilities
Cynthia at the front desk was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was nice and relaxing breakfast was nicely setup. Rooms could use an update but overall would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Staff & service, property conditions & facilities
Nice friendly place convenient to what i was doing .
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024