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Mato Grosso Palace Hotel

3.0 star property

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Photo gallery for Mato Grosso Palace Hotel

Exterior
Fitness facility
Deluxe Double Room | Private kitchen
Deluxe Double Room | Balcony
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast included

Explore the area

Map
Rua Joaquim Murtinho, 170, Cuiabá, MT, 78005-290
  • Shopping Estação Cuiabá
    ‪4 min drive‬
  • Arena Pantanal
    ‪4 min drive‬
  • Pantanal Shopping
    ‪5 min drive‬
  • Cuiaba (CGB-Marechal Rondon Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room, Connecting Rooms

Minibar, desk, laptop workspace, blackout curtains

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Triple Room

Minibar, desk, laptop workspace, blackout curtains

Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, desk, laptop workspace, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Mato Grosso Palace Hotel

Hotel in Cuiabá with free breakfast and a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a conference center, and valet parking.
Mato Grosso Palace Hotel offers 136 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

This Cuiabá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Mato Grosso Palace Hotel, you're just a quick walk from Bom Jesus de Cuiaba Church. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine while dining at Alavanca de Ouro
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Steps from Bom Jesus de Cuiaba Church and Cine Teatro Cuiaba
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Mato Grosso Palace Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cuiabá hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Alavanca de Ouro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per night)
  • Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alavanca de Ouro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 15.00 per night (in/out privileges)
  • Covered valet parking fee: BRL 15.00 per night (in/out privileges)
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiabá
Mato Grosso Palace Hotel Hotel Cuiabá

Mato Grosso Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 461 reviews
Rating 8 - Good. 158 out of 461 reviews
Rating 6 - Okay. 52 out of 461 reviews
Rating 4 - Poor. 15 out of 461 reviews
Rating 2 - Terrible. 8 out of 461 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room was just amazing

it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big room
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Middle

Good place. But the gym isn't good, is little and hot.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito. Pastor Roberto
Stayed 16 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast without variety, unnatural fruit juices
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2017

6/10 Okay

Peter, Canada

OK to stay for short time

The room was good, but the first thing we saw when opening the room door was a cochroche. Dinner and service at the restaurant were disapointing, but breakfast was good. Restaurant staff not very attentive and not very friendly. No English speeking staff at the desk or in the restaurant. Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.

2/10 Terrible

ITAMAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decepcionante

Quarto com piso sujo, sem trocar fronhas de travesseiros, todos amassados, cobertas velhas e pequenas. TV nao funcionavam direito. mto ruim mesmo. faz anos que me hospedo ali, porem ja estou pensando em trocar.
Stayed 1 night in Jan 2025

4/10 Poor

GENIVAL

Liked: Cleanliness
Disliked: Staff & service, room comfort

Camas desconfortaveis

O colchão da cama com molas quebradas , não proporcionou conforto.
Stayed 1 night in Jan 2025

6/10 Okay

EVIMAEL

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service

Na média.

O hotel é um pouco antigo. O quarto está limpo. O sifão da pia do banheiro estava pingando água no chão. O café da manhã é muito bom. O atendimento na recepção foi muito bom.
Stayed 1 night in Jan 2025

8/10 Good

EVIMAEL

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Experiência mediana

O hotel tinha um cheiro estranho, parecia tíner, e ao entrar no quarto, mais um cheiro diferente. Na recepção, o rapaz que nos atendeu não informou o horário do café. Em outros hotéis, normalmente é até as 10:00, lá era até as 09:30. Chegamos do voo de madrugada, acordamos e descemos às 09:32, já não havia mais café, só então que vimos a placa.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabio, Lucas do Rio Verde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em Cuiabá
Stayed 1 night in Dec 2024

8/10 Good

Daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
local agradavel, limpeza adequada. quarto limpo, roupas de cama cheirosa. Café da manhã com boas opções.
Stayed 1 night in Jan 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dayane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Felipe Novaes de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Luana C

Travelled with family
Disliked: Property conditions & facilities, room comfort

Esperava ser melhor.

Razoável. Bom atendimento, bom café da manhã. Porém ficamos duas noites e já na primeira noite, descobrimos que os quartos não possuem isolamento acústico de um andar para o outro. o quarto de cima, à meia noite, começou com uma "arrastação" de cama.. pareciam que estavam fazendo faxina no quarto.. durou mais de meia hora arrastando móveis.. ok, conseguimos dormir.. 3 h da manha, o ar condicionado começou a pingar na minha testa, pois a cama fica em baixo do ar.. 6 h da manha, uma bateção no quarto de cima, parecia que estavam martelando.. Levantamos, tomamos café da manha, e fui à recepção reclamar.. descobrimos que no quarto de cima se hospedou um casal com criança, ok, nos também estávamos com criança, mas PQP.. quanto ao ar condicionado falaram que iriam arrumar e caso não conseguissem, nos trocariam de quarto. 2ª noite no hotel, não nos trocaram de quarto, mas pelo menos o quarto de cima não se ouvia mais barulho, porém pra minha surpresa, mais uma vez acordei com o pinga pinga no travesseiro. Não dormimos direito, não descansamos.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gecilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia super adequada

Ficamos uma noite apenas e foi agradável. Café da manhã muito saboroso. Tivemos tudo oque precisamos
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeu a hospedagem

A equipe de funcionários é profissional e educada. O café da manhã é completo. A localização do hotel é excelente pois fica no centro e próximo das atrações turísticas da cidade.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Francina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vanderval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024