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Hotel Hacienda de Zapata

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Hacienda de Zapata

Outdoor pool
Interior
Exterior
Double Room
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573
  • Forum Cuernavaca
    ‪7 min drive‬
  • Galerias Cuernavaca Mall
    ‪8 min drive‬
  • Balneario La Cascada
    ‪8 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪31 min drive‬

Room options

View all photos for Double Room

Shower, hair dryer, towels

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

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includes taxes & fees
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About this property

Hotel Hacienda de Zapata

Hotel in Jiutepec with a 24-hour front desk and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and a 24-hour front desk.
Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with safes and irons/ironing boards. LED televisions come with cable channels.

Bathrooms include showers. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda de Zapata, you'll be close to Balneario La Cascada. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at RESTAURANTE ZAPATA
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 7 minutes by car from El Tepozteco National Park and 7 minutes from Forum Cuernavaca
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hacienda de Zapata. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Jiutepec hotel.

RESTAURANTE ZAPATA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • RESTAURANTE ZAPATA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 228 reviews
Rating 8 - Good. 77 out of 228 reviews
Rating 6 - Okay. 56 out of 228 reviews
Rating 4 - Poor. 13 out of 228 reviews
Rating 2 - Terrible. 11 out of 228 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

German

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024

6/10 Okay

Alma

Travelled with family
Disliked: Amenities
El lugar huele a viejo y las camas súper duras, nada confortables.
Stayed 2 nights in Jul 2024

10/10 Excellent

ELVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

Faride

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good economy Hotel similar to a Motel 6 in the US.
Stayed 2 nights in Sep 2017

10/10 Excellent

ruben, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice staff nice hotel front desk great everything excelente
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
One night only
If you only to sleep for one night it´s ok to stay there.

6/10 Okay

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El cuarto no es lo que se espera. No hay opciones para comer cerca.
Stayed 2 nights in Nov 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

RODRIGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Stayed 1 night in Nov 2024

2/10 Terrible

Denisse

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro para lo que es, las habitaciones muy descuidadas y viejas, el agua caliente en la regadera tarda mucho en salir y se desperdicia mucha agua, el último día de plano no había agua caliente para bañarse (se les acabó el gas), las toallas y sábanas estaban sucias, la alberca sucia y muy fría, no nos pudimos meter ningún día de nuestra estancia, no tienen restaurante ni centro de negocios como dice. Llamé al hotel porque tuve que reservar una habitación doble por una noche de último momento, por llamada me dieron un precio y cuando llegué a recepción a pagar me cobraron más por ser 4 personas las que iban a ingresar, cuando las habitaciones dobles son para 4; me terminaron cobrando lo mismo que pagué por dos noches de una habitación sencilla (un robo). Pésimo hotel, no lo recomiendo a nadie.
Stayed 2 nights in Nov 2024

8/10 Good

Mariel

Stayed 1 night in Nov 2024

8/10 Good

Enrique

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Un hotel con estacionamiento, alberca, la habitación con aire acondicionado, televisión por cable; en la ducha no funcionaba el desagüe así que se acumulaba mucha agua, el retrete se veía sucio. La atención de las personas muy amable, cordiales, hay seguridad en la noche. No aceptan trajetas, al parecer por mal funcionamiento de la terminal.
Stayed 1 night in Nov 2024

6/10 Okay

Carlos Eduardo

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Diana Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La hora del check in es muy tarde. Otros hoteles dejan entrar antes. Aquí me cobraron extra entonces por el precio que pagué pude haber escogido un hotel mejor
Stayed 1 night in Nov 2024

6/10 Okay

Carlos Edgar

Travelled with partner
Liked: Cleanliness, amenities
Funciona si sólo es una estadía de una noche, pues la relación calidad-precio es buena. Pero para una estancia relajada no da, hay muchísimo ruido del exterior y las instalaciones están algo descuidadas.
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mara

Travelled with partner
Muy muy sencilla
Stayed 1 night in Sep 2024

4/10 Poor

Denisse

Disliked: Property conditions & facilities
Deberian renovar algunas partes de las habitaciones
Stayed 1 night in Sep 2024

8/10 Good

Marcos Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien y el personal muy bien, su entrada muy descuidada, pueden mejorar, pero en general bien. Un poco caro el cobro por adelantar por unas horas el check-in.
Stayed 1 night in Sep 2024

8/10 Good

Maria Luisa

Stayed 1 night in Sep 2024

10/10 Excellent

Airym

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio, con gran atencion, cerca de muchas cosas
Stayed 1 night in Sep 2024

8/10 Good

Christian Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024