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Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Venue Batán Hotel & Suites, you're connected to a shopping centre and just a quick walk from University of Cuenca's Orchid Garden. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Treat yourself to reflexology, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art
  • Airport shuttle service available for a fee

About the Venue Batán Hotel & Suites

Location Av. 12 de Abril y Guayas, Cuenca, Azuay 010107

Property Features

Venue Batán Hotel & Suites offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Venue Batán Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 15 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking

Transport

  • Train station: Luis Cordero (Hermano Miguel) Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Venue Batán Hotel & Suites offers 15 accommodations with a safe and designer toiletries. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with stovetops, microwaves, separate dining areas and dishwashers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Dining room
  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Stovetop
  • Dishwasher
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Venue Batán Hotel & Suites has a restaurant on site.

Late-night fare is available from room service (during limited hours).

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Venue Batán Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Venue Batán Hotel & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Contactless check-in is available
  • No lifts
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 27.20 per vehicle (return, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Venue Batan & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel
  • Venue Batán Hotel & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel Cuenca

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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