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San Rocke House Hotel

3.0 star property

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Photo gallery for San Rocke House Hotel

Front of property – evening/night
Superior Room, Balcony | Terrace/patio
Deluxe Double Room, 1 King Bed
Reception
Shower, rainfall showerhead, free toiletries, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle del Farol y Avenida 12 de Abril, Cuenca, 010102
  • University of Cuenca's Orchid Garden
    ‪4 min walk‬
  • Museum of Modern Art
    ‪5 min walk‬
  • Casa de los Arcos Art Museum
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Quadruple Room, Terrace

Family Quadruple Room, Terrace

Family Quadruple Room, Terrace

  • 35 sq m
  • Sleeps 4
  • 2 King Beds

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Exterior detail

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  • Free WiFi
  • Laundry
  • Room service
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The price is €98
for 1 night
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About this property

San Rocke House Hotel

Cuenca hotel in Downtown Cuenca with free breakfast and a 24-hour front desk
This hotel features a snack bar/deli, a coffee shop/cafe, and a microwave in a common area. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities.
San Rocke House Hotel offers 12 accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at San Rocke House Hotel, you're just a quick walk from University of Cuenca's Orchid Garden. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from University of Cuenca's Orchid Garden and 5 minutes by foot from Museum of Extreme Art
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at San Rocke House Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

Guests are served free English breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking options include a garage
  • Free off-site parking within 328 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 7:30 AM–10 AM
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Smooth flooring in room
  • 2 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details

Renovations and closures

The property is closed between October 8 and October 10.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 12 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
San Rocke House Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

San Rocke House Hotel Cuenca
San Rocke House Hotel
San Rocke House Cuenca
San Rocke House
San Rocke House Hotel Hotel
San Rocke House Hotel Cuenca
San Rocke House Hotel Hotel Cuenca

San Rocke House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 34 reviews
Rating 8 - Good. 12 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Safe, clean
So quiet, clean, nice inside. For the money well worth it
Stayed 2 nights in Feb 2024

8/10 Good

Edson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY DIDNT HAVE OUR RESERVATION. We had already talked twice with the hotel confirming that our reservation was made successfully. But when we got there, they didn’t provide any solution or alternative even though it was really late at night. We had to call several hotels and knock on their doors until we found someone to take us in.
Stayed 1 night in Jul 2021

8/10 Good

A, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, cute hotel, big breakfast. Our room was pretty loud at night due to street noise, so not great if you’re a light sleeper. The main thing that stops me from giving it a perfect review is that we had no internet in our room. However, I’d stay there again but just ask for a quieter, better connected room.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely done restoration of a historic building near the city center and restaurants.
Stayed 3 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Adventure
Great time. The hotel is beautiful and the staff are extremely helpful and courteous. The hotel is well located close to Old Town and all the major parts of the city. Public transportation is just a block away. The breakfast was delicious. The Wi-Fi was reliable and fast.

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, el servicio del personal del joven de recepción y la chica de servicio en la cocina. Desayunamos muy ricos. Parqueaderos en área segura y tranquila frente al hotel. Ximena la administradora un amor también. En cuanto al hotel tiene una ubicación muy cerca del centro histórico a pies. Al lado puedes alquilar bicis. Tiene agua caliente. Buenas cobijas y amplias habitaciones. Amamos el lugar y volveríamos nuevamente
Stayed 2 nights in Oct 2024

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención del personal las habitaciones súper limpias los desayunos excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención perfecta
Stayed 1 night in Aug 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

PEIYING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

PEIYING

Stayed 1 night in May 2023

2/10 Terrible

Yandri

Stayed 1 night in Mar 2023

8/10 Good

DIANA ALEJANDRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nayret

Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Alojamiento para mochileros.
Ofrecen muy poco para el costo de la habitación, es un hotel de mochileros y lo hacen pasar como un buen hotel, la atención es pésima, excepto por Oscar que fue muy atento, los demás fueron inoperantes. El lavadero siempre estuvo tapado y nadie lo resolvió, el desayuno es muy mínimo, no variado y toman media hora en servirlo. El parque o es a 2 cuadras.
Stayed 2 nights in Sep 2022

8/10 Good

Lemuel Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención de primera de sus host, tranquilo, limpio, buen servicio, un hotel familiar y quienes no les gusta el bullicio, el internet si deben mejorar la conectividad. Personal muy buena onda..
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable pero se escuchaba todo lo que hacían en el comedor y cocina. El precio estuvo bien
Stayed 3 nights in Jul 2022

10/10 Excellent

Victor

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019