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NASS Central Garden

3.5 star property

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Photo gallery for NASS Central Garden

Family Quadruple Room
Terrace/patio
Living area
Reception
Building design

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
9-69 Mariano Cueva, Cuenca, Azuay
  • Plaza Rotary Market
    ‪2 min walk‬
  • San Blas Park
    ‪4 min walk‬
  • Calderon Park
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 20 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

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About this property

NASS Central Garden

Cuenca hotel in Downtown Cuenca with free breakfast and a coffee shop
This smoke-free hotel features a restaurant, a coffee shop/cafe, and a business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
NASS Central Garden offers 15 accommodations with complimentary toiletries. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Satellite television is provided.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at NASS Central Garden, you're just a quick walk from Plaza Rotary Market. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Plaza Rotary Market and Esqueletologia Museum
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite business center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly NASS Central Garden. Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
NASS Central Garden has a restaurant on site.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking within 33 ft (USD 4 per night)

Food and drink

  • Free self-service breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Manager's reception (select days)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Champagne service
  • Local meal delivery service

More

  • Desk
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 8 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per accommodation, per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 4 per night (33 ft away)
  • Pet fee: USD 8 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day
  • Laundry fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0102208063001

Property is also known as

NASS Central Garden Hotel
NASS Central Garden Cuenca
NASS Central Garden Hotel Cuenca

NASS Central Garden Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restored OLD colonial style property with beautiful central covered atrium/patio area where breakfast is served and where there’s a simple restaurant in the evening. Floors CREAK. Like most places in Ecuador, hot water for Showers depends on a calefone (direct gas heating of the pipes the water flows through), which means hot water depends on rate of flow, how many people are showering at the moment, how far your room is from the calefone, and how much gas is in the tank. Staff were eager to please. Enclosed gated parking directly across the street which is more convenient than many downtown hotels.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tomas, Quito

Stayed 1 night in Sep 2023

2/10 Terrible

Luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tha staff is very rude
Stayed 2 nights in Feb 2023

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Feb 2023

10/10 Excellent

Stevan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely. A converted old house with beautiful woodwork and old world architecture. The staff was wonderful and very helpful.
Stayed 2 nights in Feb 2023

6/10 Okay

ANA

Travelled with family
Liked: Cleanliness, staff & service
The staff Liliana was amazing, but the property needs some repairs, no closet and night table inside the rooms.

2/10 Terrible

Claudia

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful facilities, outstanding service. The staff goes above and beyond to ensure you have a pleasant stay.

8/10 Good

Mariuxi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gusto es que como los pisos son de madera los demás huéspedes hacen mucho ruido para los que estamos en pisos inferiores, terrible que no se puede dormir
Stayed 1 night in Nov 2024

6/10 Okay

Francisca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar esta bien ubicado, el patio interno es super lindo y te envuelve en la epoca colonial de Cuenca. Mi mayor desilusion con el hotel fue la mala atencion por parte del equipo y recepcion. Dentro de la habitacion el bano tenia una cortina que no llegaba al piso y el agua se salia fuera de la ducha. No tenian jabon, shampoo dentro de la ducha. Fuera de eso, el lugar fue economico, a 6 min caminando de la catedral.
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEXA

Stayed 2 nights in Feb 2023

10/10 Excellent

Erika

Stayed 1 night in Jan 2023

2/10 Terrible

Antonella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede llamar hotel a semejante improvisación..

4/10 Poor

Carol

Travelled with family
Disliked: Amenities, property conditions & facilities
Las habitaciones pequeñas,camas pequeñas, no hay ventanas ni buena ventilación. No encontramos ni un ropero para colocar la ropa, ni una mesita para colocar la maleta.

2/10 Terrible

Leonardo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel en general es bonito, pero la habitación y el servicio es fatal.

10/10 Excellent

CRISTHIAN

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor el hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno
Stayed 1 night in Nov 2022