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Kuna Hotel

3.5 star property

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Photo gallery for Kuna Hotel

Interior
Premium bedding, minibar, in-room safe, desk
Interior
Interior detail
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Av. de las Américas 10-93 y Luis Corder, Cuenca, Azuay
  • Civic Plaza
    ‪18 min walk‬
  • Plaza Rotary Market
    ‪18 min walk‬
  • Calderon Park
    ‪19 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub

  • 26.9 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Habitacion doble matrimonial

Habitacion doble matrimonial

Habitacion doble matrimonial

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Kuna Hotel

Hotel in Cuenca with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Kuna Hotel offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include showers and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Kuna Hotel, you'll be within walking distance of Civic Plaza. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Kasa, a café that serves international cuisine
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Church of Santo Domingo and a few minutes from San Blas Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. The business-friendly Kuna Hotel also features tour/ticket assistance, a garden, and concierge services. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Kasa - This café specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Kasa

Things to do

  • Bike rentals

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 29 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 4 per vehicle (roundtrip)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Kuna Hotel.

Property is also known as

Kuna Hotel Cuenca
Kuna Hotel
Kuna Cuenca
Kuna Hotel Hotel
Kuna Hotel Cuenca
Kuna Hotel Hotel Cuenca

Kuna Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are service excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Hubert, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.
Stayed 3 nights in Jul 2024

4/10 Poor

Santiago Rafael Mantilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities

8/10 Good

Masoud

Stayed 1 night in Dec 2021

10/10 Excellent

TRuly

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, friendly staff and clean
Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend
Stayed 1 night in Oct 2020

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place not far from the old town.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They have really made us welcome. The food is delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.
Stayed 9 nights in Jan 2019

8/10 Good

Fran, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cost benefit relationship, good food and near the industrial area.
Stayed 1 night in Jan 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.
Stayed 1 night in Nov 2018

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming!
The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel, clean, poor breakfast
Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez
Stayed 1 night in Dec 2017

10/10 Excellent

Cate, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms, lovely breakfast buffet
We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.
Stayed 8 nights in Nov 2017

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cuenca, Ecuador
Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.
Stayed 3 nights in Jul 2017

8/10 Good

Al, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable stay
Overall, I was very pleased with my stay at this hotel! The staff were friendly and helpful and the room was comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable Value.
My friend and I stayed in the hotel for 4 nights and we both hated to leave. This was one of the finest hotels I have ever stayed at and the price is unbelievable. We speak almost no Spanish but the staff spoke enough English that we got by easily. The staff is wonderful and the rooms are great. The food is also excellent. One day I went out alone and the girl on the desk asked me where my friend was. I said he was not feeling well and was staying in bed. She called the room to see if he needed anything or wanted tea or soup or for her to call a doctor. It was only a touch of altitude sickness, but she really cared. The entire staff was like that. I really don't think they are charging enough for the room or the food. I intend to go back to Cuenca and when I do, I will stay there again.

10/10 Excellent

Kathleen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great Hotel!
We had a split level room. The living room and the kitchen area were seperate from the bedroom. Just like a little apt! Open and uncrowded space which was perfect for practicing our Cumbia steps! Shower was hot, beds were comfy and warm, breakfast was delicious and the service was very friendly! Every encounter was service with a smile. From the front counter to the food servers, to the maids! They treated us like family! We stayed there for a week. We would definitely recommend this Hotel! Richard and Kathleen

10/10 Excellent

christian, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond amazing
The kuna hotel is a gem that caters to your every need. Every staff member is professional but with a caring manner that they make you feel right at home. Have you ever seen those movies with wonderful hotels? Well the Kuna hotel is beyond those movie hotels. When In Cuenca you have to stay at the Kuna , it will make everything much better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Cuenca
Stayed at the Kuna Hotel for two nights, very convenient if traveling by car as it is close to the city center with on-site parking. Stayed in a room in the back and it was very quiet. Excellent breakfast made to order with extremely courteous, friendly and professional service. Everyone at the hotel was service oriented and helpful.

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
Buena atención y buena localización
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio cómodo
Muy bueno el hotel, muy buena atención, recomendado, en la próxima visita a cuenca volvería quedé complacido...recomendado
Stayed 2 nights in Dec 2023

10/10 Excellent

Adri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y el servicio excelente
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion cordial
Stayed 1 night in Aug 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes habitaciones y excelente servicio, la próxima regreso con toda la familia
Stayed 2 nights in Feb 2020