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Hotel Serenna

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Serenna

Exterior
Bar (on property)
Snack bar
Lobby sitting area
Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Aldama #215, Cuatro CiƩnegas, COAH, 27640
  • Venustiano Carranza Museum
    ā€Ŗ8 min walkā€¬
  • Cuatrocienegas Central Plaza
    ā€Ŗ8 min walkā€¬
  • San JosĆ© Church
    ā€Ŗ9 min walkā€¬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

VagĆ³n Resort

Pool
Parking included
Free WiFi
Housekeeping
4.8 out of 5, Exceptional, (7)
The price is ā‚¬111
for 1 room
includes taxes & fees
5 Feb - 6 Feb
VagĆ³n Resort

About this property

Hotel Serenna

Hotel in Cuatro CiƩnegas with a 24-hour front desk and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Hotel-Ito offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro CiƩnegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel-Ito, you're just a quick walk from Venustiano Carranza Museum. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza
There's a restaurant on site. Public spaces have free WiFi. Hotel-Ito also features an outdoor pool and room service (during limited hours). Self parking is free.

This 3-star Cuatro CiƩnegas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel-Ito has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AMā€“noon: MXN 150-200 for adults and MXN 150-200 for children
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel-Ito

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 200 for adults, and MXN 150 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro CiƩnegas
Hotel Serenna Hotel Cuatro CiƩnegas

Hotel Serenna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small Rooms good service
The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and friendly
Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

8/10 Good

Maria Teresa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Comfy
The views of the mountains were beautiful and the bartender was the best!
Stayed 1 night in Jul 2019

10/10 Excellent

osmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Victor

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La limpieza deja mucho que desear, entrando a la habitaciĆ³n aparentemente todo muy limpio, pero las dos camas tenĆ­an las sĆ”banas sucias, ni siquiera habĆ­an sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos. Un asco de sĆ”banas! El personal del hotel muy amable.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltĆ³ agua caliente en la regadera pues aunque es caluroso es necesaria por la maƱana.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
No vi que sanitizaran las Ɣreas
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelentes!!! RelaciĆ³n calidad precio perfecta, el trato del personal como en casa, la verdad me hospedĆ© en 3 hoteles diferentes y este me dejĆ³ impresionado, sin duda volverĆ­a
Stayed 1 night in Apr 2021

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable hotel, cuidado y acogedor, aunque un poco pequeƱa la habitaciĆ³n
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de muy buen gusto FELICIDADES y como debe de ser el agua bien caliente
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me parecio excelente sus instalaciones todo aparentemente nuevo o de poco tiempo buena alberca,buen bar y servicio de restaurant. unico detalle en mi estancia el baƱo expedia fuerte olor a drenaje todo el dia y lo que es dotacion de shampoo mini porcion para 4 personas. volveria a hospedarme
Stayed 1 night in Jan 2021

8/10 Good

RosaMartha, Nava , coahuila

Travelled with family
Liked: Cleanliness, staff & service
Hotel muy pequeƱo, pero da buena impresiĆ³n, el baĆ±Ć³ es pequeƱo, el estacionamiento fuera del hotel.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Las atenciones de priscila la recepcionista muy amable, pƩsima comida, cierran la recepcion teniamos que salir a las 5 am y nadie abria la puerta, el estacionamiento es enfrente en un terreno atras de una casa, se escucha todo en las habitaciones
Stayed 1 night in Dec 2020