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Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Japanese garden
Property amenity
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    ‪12 min walk‬
  • Crystal Court Shopping Center
    ‪3 min drive‬
  • North Wall Rock Climbing
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 21.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Crystal Lake, IL

Pool
Hot tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (1005)
The price is €120
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Country Inn & Suites by Radisson, Crystal Lake, IL

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Hotel in Crystal Lake with a fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. During your stay, you'll be within walking distance of Three Oaks Recreation Area. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Three Oaks Lodge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Three Oaks Recreation Area and a 3-minute drive from Crystal Court Shopping Center
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 16.99 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21869 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 987 reviews" "
Rating 8 - Good. 284 out of 987 reviews" "
Rating 6 - Okay. 125 out of 987 reviews" "
Rating 4 - Poor. 75 out of 987 reviews" "
Rating 2 - Terrible. 67 out of 987 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

susan, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where we always stay when in Crystal Lake. The room was extremely clean, updated, fixtures were all working, towels were soft and fluffy and bed was more than comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Front desk staff were wonderful. The bartender was not friendly and appeared to hate her job. There was water rushing down the stairs.
Stayed 1 night in Oct 2024

6/10 Okay

Diane

Stayed 6 nights in Sep 2024

10/10 Excellent

Hermilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2024

8/10 Good

William

Stayed 1 night in Oct 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home away from home
We stay here every time we visit the wood stock area, we love the pool and the location, it's close to family.
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Rooms were not available at time promised. Some staff were was very apologetic others forgot to give our name to other staff that had a list of people waiting for rooms. When we got room I noticed hand prints on bed board and some small pieces of paper still on carpet. We didn’t complain as we just wanted our room.
Stayed 1 night in Oct 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Love this place
Stayed 1 night in Sep 2024

8/10 Good

Addison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and quick check in. Room very large, bed was great. There was a weird smell in the room seemed to be coming from air conditioner?
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was remodeled after my last stay a few years ago. Great job on the addition and remodel
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, Madison

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were comfortable, the rooms were clean and well stocked.
Stayed 2 nights in Sep 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although not the room I booked, we had a good stay.
Stayed 1 night in Sep 2024

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel clean rooms conveniently located
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Jefferson City

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious, bedding was comfortable. Restaurant and bar on property was a plus!
Stayed 1 night in Sep 2024

6/10 Okay

Audry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was okay and the location was close to where we needed to be. The room was clean. The front desk staff at check in was friendly, but when I went to check out there was an extra charge on my card on top of the hold for incidentals. When I asked the front desk attendant he gave me a run around of answers then continued to tell me that “it’s not that big of a deal, well it might be to you”. I have never been treated this way by someone in customer service and was quite insulted by this man’s comment. It turns out that after I booked the room on Expedia back in July, the hotels room price increased and the hotel charged me the difference. The man at the front desk could not tell me this and I had to contact Expedia. I was told by the very helpful man at Expedia that what the hotel did was illegal and that they would refund my money. Now I have to wait 3-5 business days to see if they follow through.
Stayed 1 night in Sep 2024

8/10 Good

ferdinand

Liked: Property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Frances Lois

Liked: Staff & service
Stayed 2 nights in Aug 2024