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Hôtel de l'Etrier

4.0 star property

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Photo gallery for Hôtel de l'Etrier

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Junior Suite, Balcony, Mountain View (South)
Front of property
Suite, Balcony, Mountain View (South)
Superior Double Room, Balcony, Mountain View (South)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Bar
  • Spa
  • Room service

Explore the area

Map
Rue du Pas-de-l'Ours, 31, Chermignon, Crans-Montana, VS, 3963
  • Rue du Prado
    ‪2 min walk‬
  • Crans-Cry d'Er Gondola
    ‪4 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪6 min walk‬
  • Sion (SIR)
    ‪28 min drive‬

Room options

View all photos for Twin Room (Small, North, Single use )

Minibar, in-room safe, desk, soundproofing

Twin Room (Small, North, Single use )

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Double Room (North)

Minibar, in-room safe, desk, soundproofing

Large Double Room (North)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony, Mountain View (South)

Superior Double Room, Balcony, Mountain View (South)

Superior Double Room, Balcony, Mountain View (South)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Balcony, Mountain View (South)

Suite, Balcony, Mountain View (South)

Suite, Balcony, Mountain View (South)

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony, Mountain View (South)

Minibar, in-room safe, desk, soundproofing

Classic Double Room, Balcony, Mountain View (South)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (South)

Junior Suite, Balcony, Mountain View (South)

Junior Suite, Balcony, Mountain View (South)

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Hotel Valaisia Crans Montana, a Faern Collection Resort

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (50)
The price is €255
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Valaisia Crans Montana, a Faern Collection Resort

About this property

Hôtel de l'Etrier

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hôtel de l'Etrier offers 57 accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Crans-Montana hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa alpage has massage/treatment rooms and couples treatment room(s). Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
During your stay at Hôtel de l'Etrier, you're just a quick walk from Rue du Prado. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy fondue while dining at Fer a Cheval
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, body treatments, or facials at spa alpage
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Crans-Cry d'Er Gondola and 2 minutes by foot from Rue du Prado
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hôtel de l'Etrier offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Hôtel de l'Etrier. Free self parking is available.

This 4-star Crans-Montana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Fer a Cheval - This restaurant specializes in fondue.
Pool - This poolside restaurant serves brunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Fer a Cheval
  • Pool

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (3014 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 30 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Cribs (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

de l'Etrier
de l'Etrier Chermignon
Hôtel de l'Etrier
Hôtel de l'Etrier Chermignon
Hôtel l'Etrier Crans-Montana
Hôtel l'Etrier
l'Etrier Crans-Montana
l'Etrier
Hôtel de l'Etrier Hotel
Hôtel de l'Etrier Crans-Montana
Hôtel de l'Etrier Hotel Crans-Montana

Hôtel de l'Etrier Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 10 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gevik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, If I were to go back I would book the same hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Joel

Stayed 3 nights in Apr 2023

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find especially considering it was last minute due to another hotel canceling our reservation due to closing down the hotel because of Covid. They had an available room that night for 6 nights for us and all last minute!
Stayed 6 nights in Jan 2022

8/10 Good

Sebastien

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kein 4-Sterne Hotel
Vielleicht war das Hotel 4* in der Vergangenheit, aber es ist nicht mehr. Es an, als wir ankamen. Der Check-in war ab 15 Uhr, aber wir waren um 14.30 Uhr da, weil wir die Kleidung für unsere Abschlagszeit auf dem Golfplatz wechseln mussten. Es war ein sehr junger Mann am Schreibtisch und er bestand auf sehr unfreundliche Weise darauf, dass wir unser Zimmer nicht vor 15 Uhr haben können. Es gilt anzumerken: es war Sommersaison und das Hotel nicht ausgebucht sicher. Also mussten wir in der Toilette wechseln. Unser Zimmer ist sehr klein und sehr alt. Sie konnten die Badezimmertür nicht schließen und auch die Tür der Dusche schloss sich nicht richtig. Das Hotel muss renoviert werden! Das Zeug war überhaupt nicht freundlich und die Frühstücksauswahl war nichts Besonderes. Es gab nichts erklärt (wenn es Gluten, Laktose enthält...) musste man erraten, was es auf dem Buffet ist (auch welche Art von Marmelade oder Joghurt - man musste raten). Der Kaffee und die Croissants waren gut, aber das war das Einzige. In der Nacht war es laut (wir hatten den Nordblick zur Straße) und man konnte nicht mit offenen Fenstern schlafen. Und das Schlimmste waren die Decken: Es war Sommer und sie hatten Winterdecken. Wir schwitzten (keine Clima und geschlossene Fenster). Würde das Hotel nicht empfehlen, bis sie es renovieren.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff
Stayed 2 nights in Mar 2021

6/10 Okay

Josef, Altdorf

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good service. Balcony left a splinter in my finger - excellent view. Our children were served bad food.
Stayed 2 nights in Jul 2020

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Crans-Montana
The hotel has an incredible view, the pool is beautiful and the service at the pool deck was very warm and attentive.
Stayed 1 night in Jul 2020

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy charming chalet like hotel
On a business trip, I was welcomed in this nice cosy and charming place. Bedroom was like in a chalet, feeling in the mountain. Though the fitness ceiling was in renovation, I was kindly allowed to go to the gym to exercise on the treadmill. Thanks a lot for the lovely stay and the wonderful breathtaking view at breakfast. Location and room highly recommended.
Breathtaking view from breakfast room
Accessible fitness room under renovation
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Doreen, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is incredible and is close to the town. Service was exceptional and the breakfast view is to die for! Highly recommend!
Stayed 2 nights in Oct 2018

8/10 Good

diyana , singapore

Liked: Staff & service
Basic hotel
This hotel is nice and just that. It's service is alright and the place is just stunning which makes up for everything else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Pleasent

8/10 Good

Martin, Harpenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer short golfing break
L'Etrier is a very good hotel with spectacular mountain views over the valley. These are perfect from the restaurant/ bar area. Not all rooms have been upgraded(August 2015) and you pay accordingly. Hotel staff are first class and I suspect it is privately run.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Geneva
There are no room service during national holiday without notice. It is not acceptable with 5 star rating hotel.

8/10 Good

Shoa, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in CM
Excellent hotel and real value for money. South facing room is a must if you are there for the view.

6/10 Okay

Cyrus, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room Temperature was too hot
Room Temperature was too hot. I did talk to the manager and she was very nice and helpfull.

10/10 Excellent

Johann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service
Das Personal ist äusserst freundlich und zuvorkommend. Sehr gutes Frühstück. Gute Parkmöglichkeit. Das kleine Zimmer zur Strassenseite ist eher durchschnittlich. Die Lounge und das Restaurant haben eine super Aussicht mit den Panoramafenstern. Wir kommen gerne wieder.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pärchenwochenende
super service, nette leute, schöne zimmer, leider funktionierte das dampfbad nicht.
Stayed 1 night in Dec 2023

10/10 Excellent

Wilfried

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

4/10 Poor

Walter

Disliked: Staff & service, property conditions & facilities
Schade für so ein schönes Haus
Zimmer No. 702 Schönes Naturholz Zimmer Wasserhahn im Zimmer musste zuerst ersetzt werden. Kaffe im Zimmer gibts pro Tag nur zwei, kein Kafferahm. Trinkwasser aus der Flasche für die Nacht, wird nicht ersetzt wenn noch ein Deziliter drin war. Allem muss man Nachlaufen u selber Organisieren. Sehr mühsam! Es gibt auch nicht mehrsprachige Infos. Am Abreisetag konnte das Personal dann plötzlich Deutsch sprechen. Wasserschlauch im Publikums Bad defekt. Aussenbad geschlossen. Grosse Wasserlachen beim Hoteleingang bis an die Schiebetüren Hauseingang. Parkplätze Einfahrt in die Einstellhalle mit einem 2.05 Meter hohen Auto nicht möglich, da das Einfahrtstohr Max. 1.85 Meter in der Höhe. Innerhalb fast 3.00 m Parkplätze wurde nur dürftig vom Schnee befreit. Im Treppenhaus blieben Metalspäne vom Bohren mehrere Tage am Boden liegen. Sehr oft hört mann im Zimmer sehr unangenehme Motoren Geräusche die nicht definierbar sind. Essen am Abend war nur auf Anmeldung möglich mehrheitlich geschlossen.
Stayed 7 nights in Mar 2023

4/10 Poor

carlo

Liked: Staff & service
Disliked: Property conditions & facilities
nous ne reviendrons pas
la chambre était très vieillotte, pas de peinture sur le bas des portes, placo apparent, demi marches entre chambre, salle de bain et toilette , on se cogne tout le temps , capsule de café et sachet de thé payant dans la chambre , peu de lumière, pas de navette pour aller à la gare ou aux remontées mécaniques, 2 restaurants sont annoncés alors qu'il ny en a qu'un, etc .... le seul point positif : la gentillesse du personnel par contre ils sont en sous nombre et donc débordés
Stayed 7 nights in Feb 2023

8/10 Good

FRANCIS

Liked: Staff & service, room comfort
Chambre rénovée avec beau balcon et superbe vue. Parties communes à refaire. Petit déjeuner très moyen. Dîner au restaurant Fer à Cheval très correct.
Stayed 3 nights in Jan 2023