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Crans Ambassador

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crans Ambassador

Indoor pool, pool loungers
Indoor pool, pool loungers
View from property
1 bedroom, premium bedding, minibar, in-room safe
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    2 min walk
  • Patinoire Ycoor
    6 min walk
  • Miniature Train Museum
    9 min walk
  • Sion (SIR)
    34 min drive

Room options

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

  • 5 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Forest Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Forest Deluxe

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

Alpina Deluxe

Alpina Deluxe

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Alpina Suite

Alpina Suite

Alpina Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Ambassador Suite

1 bedroom, premium bedding, minibar, in-room safe

Ambassador Suite

  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Valaisia Crans-Montana

Pool
Breakfast included
Spa
Pet-friendly
4.6 out of 5, Wonderful, (38)
The price is €277
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Valaisia Crans-Montana

About this property

Crans Ambassador

Luxurious ski hotel with ski-in/ski-out access
Ski into Crans Ambassador, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Crans Ambassador offers 56 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nescens has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Crans Ambassador, you're just a quick walk from Montana - Cry d'Er Gondola. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, hot stone massages, or body treatments at Spa Nescens
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Montana - Cry d'Er Gondola and 9 minutes by foot from Miniature Train Museum
  • Free ski, local-area, and casino shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Crans Ambassador helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Crans-Montana hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Bike rentals
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Sledging
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (861 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 16.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Crans Ambassador offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Crans Ambassador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 95 reviews" "
Rating 8 - Good. 21 out of 95 reviews" "
Rating 6 - Okay. 3 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Crans
Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Himayani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Stayed 2 nights in Jan 2021

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2021

8/10 Good

kaweh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, bad forest view rooms
Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
Stayed 1 night in Feb 2020

8/10 Good

Gianluca, Caracas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view nice room. The costumer service of the staff where very helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything!!!! View location room service .....
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. Bottom line. Not accommodating and rude
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property with fabulous staff
I wanted to start the year of in a relaxing way and decided to book a four night stay to indulge in spa treatments and just relax. All the staff were excellent, from the contact prior to my stay to my arrival, throughout my stay and leaving too. Very polite warm welcoming individuals. The only thing I would change would be the food in the restaurant and room service particularly as I am gluten free and there were limited options. Everything else was perfect and I would definitely go back again for a summer experience rather than a winter snowy break.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La crème de la crème !
Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant modern style, amazing staff and breathtaking views, Coupled with one of the best spa facilities I have seen in a hotel (particularly gym and pool size). Very few things can beat dinner on their terrace (I think I can eat that truffled pizza and burattina with yellow gazpacho) any day of the year. All in all a wonderful experience (and we had a fortune of visiting the hotel four time in one month....) The only thing to note is that room size varies quite a bit between various room types, so I would read the description carefully before booking.
Stayed 1 night in Aug 2019

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 7 nights in Jul 2019

2/10 Terrible

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation staff unhelpful
I have try to cancel a wrong reservation for the last two months and still shows active, and will try to charge my Amex witch I will dispute. Front desk very unhelpful. And not knowledgeable
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to leave the hotel...
I really enjoyed the comfort of the room. Amazing view on the mountains. After a ski day you can enjoy a drink at the terrasse by the fire pit looking at the amazing sunset (or see the snow fall ;) multiple choices of restaurants if you don’t want to leave the hotel. And the Spa has an amazing pool.
Stayed 2 nights in Mar 2019