Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

4.0 star property

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Photo gallery for Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Interior entrance
Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)
Suite, 1 King Bed, Non Smoking (Railcar)
Lobby
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
209 Van Horne Street South, Cranbrook, BC, V1C6R9
  • Cranbrook History Centre
    ‪5 min walk‬
  • Wildstone Golf Course
    ‪7 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Hotel with a full-service spa, a quick walk to Cranbrook History Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers 112 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. During your stay, you're just a quick walk from Cranbrook History Centre. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body scrubs, or manicures and pedicures at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Cranbrook History Centre and a 3-minute drive from Cranbrook Golf and Country Club
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. Self parking is free.

This 4-star Cranbrook hotel is smoke free.

BRIXX Brewhouse - Onsite pub.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BRIXX Brewhouse

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Prestige
Cranbrook Resort
Prestige Cranbrook
Prestige Rocky Mountain
Prestige Rocky Mountain Cranbrook
Prestige Rocky Mountain Resort
Prestige Rocky Mountain Resort Cranbrook
Rocky Mountain Prestige

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 578 reviews
Rating 8 - Good. 185 out of 578 reviews
Rating 6 - Okay. 62 out of 578 reviews
Rating 4 - Poor. 15 out of 578 reviews
Rating 2 - Terrible. 10 out of 578 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Linea

Travelled with family
Liked: Staff & service, amenities
We had a suite and there were two sofa beds plus a queen in the bedroom. The way the sofa beds were placed, we couldn’t open both of them at the same time- we had to move them around first. Cleanliness was fine, but a lot of the furniture was chipped and there were holes in the walls where pictures had beed hung. The kitchen was great, full sized fridge, lots of cooking ware, but no drinking glasses, just mugs and wine glasses and only 4 of each, I would recommend at least 6 plates and bowls. This hotel is right beside a railway track and our suite shook and swayed each time a train went by. The pool and hot tub were OK. Again, clean but the deck was well worn so looked and felt dingy. Lots of parking out front, a huge entrance that was beautifully decorated for the holidays. Staff were lovely. There was a spa and restaurant attached, but we didn’t use. We were given to option to forego maid service for a $10 voucher at the restaurant per day that we stayed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! So clean and the staff was very nice and professional, I would stay here again ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and people here couldn’t have been nicer and more helpful. Highly recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great small-town hotel with a good gym and solid restaurants. recommended
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gord

Travelled with family
Liked: Cleanliness, staff & service
Strange - no glasses or cups in the room to use for drinking water? Are we suppose to drink directly from the tap or bring our own?
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Roomy and Clean
Lovely hotel to stay at in Cranbrook. Coffee at the reception is exceptional. Rooms are large and roomy. TV was also a nice size.
Stayed 3 nights in Nov 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

LINDA R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not feather pillows
I must apologize for my earlier review. I complained about only having feather pillows in our room. I have an allergy to feathers. We always check the tags on the pillows, and when we saw the Canada Feather Company tag, we assumed they were feather pillows. We later found out that they were NOT feather, but an alternative synthetic material. Sorry for the confusion.
Stayed 2 nights in Nov 2024

10/10 Excellent

Randi

Stayed 1 night in Nov 2024

10/10 Excellent

William Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. Every employee we dealt with went above and beyond be helpful. The building is perfect, easy access and the pool and hot tub area clean and very beautiful. I will recommend this hotel to anybody I know that is going to Cranbrook, B. C.
Stayed 3 nights in Oct 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked for a night.
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Liked: Property conditions & facilities
Restaurant and bar close to early
Stayed 3 nights in Sep 2024

2/10 Terrible

Brett

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Woke up to a couple cockroaches in the bathroom. Couldn't see the bottom of the hot tub because it was too murky. Staff are great, food is good at the pub and restaurant but for $250 a night the place is a joke.
Stayed 3 nights in Sep 2024

6/10 Okay

Tove

Travelled with family
Nice hotel nice staff felt like it was overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Darryl, Trail

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at.
Stayed 1 night in Sep 2024

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay here! :3
Stayed 1 night in Sep 2024