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Hotel La Casona Real

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Casona Real

Lobby sitting area
Lobby
Superior Room, 1 King Bed with Sofa bed | Coffee and/or coffee maker
Lobby
Outdoor pool, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Ave. Juarez entre 25 y 30 ave. norte., Colonia centro, Cozumel, QROO, 77 600
  • San Miguel Church
    4 min walk
  • Central Plaza
    5 min walk
  • Benito Juarez Park
    6 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    5 min drive

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living room

Superior Room, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, Kitchenette

Junior Suite, Kitchenette

Junior Suite, Kitchenette

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel La Casona Real

Hotel with a 24-hour front desk, near Punta Langosta Pier
An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Hotel La Casona Real offers 14 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel La Casona Real. During your stay, you're just a quick walk from "Benito Juarez" Municipal Market. Free WiFi in public areas, an outdoor pool, and concierge services are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from "Benito Juarez" Municipal Market and 4 minutes by foot from San Miguel Church
As a guest of Hotel La Casona Real, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Hotel La Casona Real also features a garden, concierge services, and express check-out.

This 3-star Cozumel hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 150.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel La Casona Real
Hotel La Casona Real Cozumel
La Casona Real
La Casona Real Cozumel
La Casona Real Hotel
Hotel Casona Real Cozumel
Hotel Casona Real
Casona Real Cozumel
Casona Real
La Casona Real Hotel
Hotel La Casona Real Hotel
Hotel La Casona Real Cozumel
Hotel La Casona Real Hotel Cozumel

Hotel La Casona Real Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 285 reviews" "
Rating 8 - Good. 100 out of 285 reviews" "
Rating 6 - Okay. 46 out of 285 reviews" "
Rating 4 - Poor. 15 out of 285 reviews" "
Rating 2 - Terrible. 8 out of 285 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent family run hotel
Stayed 3 nights in Mar 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
Stayed 3 nights in Mar 2024

8/10 Good

ANDREAS, SAINT CLOUD

Travelled with partner
Liked: Cleanliness, staff & service
Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2023

8/10 Good

Troy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
Stayed 16 nights in Nov 2023

6/10 Okay

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay near town but not in town. They have a nice pool out back.
Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
Stayed 6 nights in Sep 2023

8/10 Good

Zalán

Liked: Staff & service
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
Stayed 7 nights in Jul 2023

10/10 Excellent

Robert, Big Bear City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
Stayed 3 nights in May 2023

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha
Stayed 1 night in Jun 2023

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses
Stayed 5 nights in Apr 2023

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, clean rooms, calm
Stayed 4 nights in Apr 2023

10/10 Excellent

Mark, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.
Stayed 2 nights in Apr 2023

10/10 Excellent

Israel, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.
Stayed 3 nights in Apr 2023

8/10 Good

MARK

Liked: Staff & service
1 night stay
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
Stayed 1 night in Mar 2023

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Stayed 8 nights in Feb 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats
Stayed 1 night in Feb 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and hotel was very clean
Stayed 21 nights in Jan 2023

10/10 Excellent

Tanya Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The hotel staff were amazing. We felt like we were apart of the local community. Everything was clean, comfortable, and it was easy to communicate with everyone
Stayed 2 nights in Feb 2023