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Hacienda San Miguel Hotel & Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda San Miguel Hotel & Suites

Fountain
Exterior
Reception
Reception
Fridge, microwave, oven, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle 10 Norte #1500, Entre 5ta Av. Y Av. Rafael E Melgar, Cozumel, QROO, 77600
  • Los Cinco Soles
    2 min walk
  • Cozumel Museum
    4 min walk
  • Malecon San Miguel
    5 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    3 min drive

Room options

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 35 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 28 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 25.0 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hacienda San Miguel Hotel & Suites

Aparthotel units with kitchenettes, near Punta Langosta Pier
This smoke-free aparthotel features a microwave in a common area, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and express check-out are onsite. Each apartment features a kitchenette with a refrigerator and an oven, plus free WiFi and a TV with digital channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include a private yard and premium bedding.
Hacienda San Miguel Hotel & Suites offers 11 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cozumel aparthotel provides complimentary wireless Internet access. Digital television is provided. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hacienda San Miguel Hotel & Suites, you're just a quick walk from Los Cinco Soles. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services. Built in 1999, this upscale aparthotel has 11 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area, and a private yard
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Los Cinco Soles and 4 minutes by foot from Maya Heritage Monument
As a guest of Hacienda San Miguel Hotel & Suites, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi. Hacienda San Miguel Hotel & Suites also features tour/ticket assistance, a garden, and a picnic area.

This 4-star Cozumel aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking within 66 ft
  • Street parking available
  • On-site car hire

Kitchenette

  • Fridge
  • Oven
  • Shared microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Water dispenser
  • Cleaning supplies
  • Toaster

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Towels provided
  • Dressing gowns
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room
  • Library

Entertainment

  • 32-inch TV with digital service

Outdoor areas

  • Terrace
  • Garden
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Step-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • Near the airport
  • In the city centre

Things to do

  • Scuba diving nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 rooms
  • 2 floors
  • 1 building
  • Built in 1999
  • Individually decorated

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hacienda San Miguel Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda San Miguel Cozumel
Hacienda San Miguel Hotel
Hacienda San Miguel Hotel Cozumel
Hotel Hacienda San Miguel
Miguel Hotel
Hacienda San Miguel
Hacienda San Miguel & Suites
Hacienda San Miguel Hotel Suites
Hacienda San Miguel Hotel & Suites Cozumel
Hacienda San Miguel Hotel & Suites Aparthotel
Hacienda San Miguel Hotel & Suites Aparthotel Cozumel

Hacienda San Miguel Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 204 reviews" "
Rating 8 - Good. 64 out of 204 reviews" "
Rating 6 - Okay. 21 out of 204 reviews" "
Rating 4 - Poor. 5 out of 204 reviews" "
Rating 2 - Terrible. 3 out of 204 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angi

Liked: Cleanliness, room comfort
Super stay!
Adorable property, a block from the water. Loved having the kitchenette. Our host Roger was super friendly and helpful. We would absolutely stay here again!
Stayed 3 nights in Dec 2022

8/10 Good

Elena

Liked: Cleanliness
This a beautiful Hacienda .. very conveniently located, steps away from the busyness of downtown without being in the thick of it. A great restaurant (at the corner, facing the sea) for morning coffee & other meals, is steps away. While it’s location & its bones are great, very clean, lovely garden & attentive personnel … one can feel it’s need for a little attention …. For ex a shower curtain that doesn’t reach the floor makes an unimportant little mess … If one is sensitive to the volume of music, a nearby bar can test one’s patience. Luckily the island imposes relatively early closing times. Be that as it may, one may remember, Covid hit a lot of properties / business hard, except for big groups with deep pockets : most are getting back on their feet… Brenda, one of the welcoming team, is a gem, with precious knowledge & a generous spirit.

8/10 Good

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in Cozumel. So pretty and literally just off the malecon. Quiet and comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
At Hacienda San Miguel you feel like you're part of the family. The staff knew me by name even though I hadn't met all of them personally, and every time I walked by the front office the person would call out, "Welcome home!" The price, location, and amenities can't be beat!
Stayed 5 nights in Jul 2022

6/10 Okay

martha

Travelled with family
Ok for what you pay
The hotel is budget friendly and that's what you can expect. Mattress, linens, and towels are old. They turn off the air when you are out as to not incur expenses. There is no breakfast included. There for s no pool. It is 1 block from the beach which was the only good think. The service was great.
Stayed 7 nights in Jul 2022

10/10 Excellent

Anne, Raleigh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love this place! 5 minute walk to everywhere. Wonderful staff, beautiful garden, full kitchen & incredible pricing. My second year staying here. Will definitely return.
Stayed 4 nights in Jul 2022

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, amenities
Rustic, a little noisy, but friendly and very close to everything in Cozumel. An extra charge for using credit cards also. I would do it again.
Stayed 1 night in Apr 2022

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is exquisite. The only negative is that there is a restaurant behind the property that plays loud music late into the night but a set of ear plugs is all you need for that.
Stayed 4 nights in Mar 2022

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rustic, beautiful.
Stayed 1 night in Dec 2021

10/10 Excellent

Kulwadee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and warm feeling of Mexican style architecture for building and landscape. Room is clean and comfortable, AC, hot water work great. Kitchen with equipments are great for long stay. Location is not too far to walk to main Cozumel areas and staffs are very friendly. Recommended!!
Stayed 1 night in Dec 2021

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were friendly, and gave us a quick walk-thru of the room which was a nice touch. A very well-kept and clean heritage property located in a quiet area with very little traffic, but walking distance to the center and water. The bed was comfortable and soft, and hot water was available on-demand! We will be back!
Stayed 1 night in Dec 2021

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Nov 2021

10/10 Excellent

Jeffrey Dwight

Travelled with partner
Liked: Amenities, property conditions & facilities
I loved the small hacienda style of the room and property. All staff were very friendly and helpful when we had questions. Highly recommend if you want to stay in the downtown area.
Stayed 7 nights in Oct 2021

10/10 Excellent

irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
San Miguel offers the traveler an excellent location very close to transportation and restaurants, but off the busy main street and therefore quiet and peaceful in its lovely bird-filled garden. Room was spacious with well equipped kitchen. Above all these positives is the exceptionally warm and helpful staff that genuinely treated us as individual humans rather than anonymous strangers just passing through. This alone was enough to make our stay at San Miguel so memorable. The only slight negative was erratic internet access.
Stayed 3 nights in Sep 2021

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Local flavor & local ownership. Close to everything but on a quiet street. Nice staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is unique and charming. It is very close to the waters so you can go for a sunset stroll. The manager, and the housekeeping lady, Ms Maria are very friendly, kind and informative. They went above and beyond. I will be definitely back here. Rooms are very spacious and clean. Excellent stay!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
This hotel is a jewel in paradise! The staff welcomed me like family, and were extremely helpful and friendly. The room was simple and had everything I needed, including a functional kitchenette, so I was able to shop at the grocery store and prepare meals myself. It is located just steps from the ocean and restaurants, as well as a short walk from the main square and the ferry pier. Some music could be heard at night from a nearby restaurant, but it normally finished by 23h00 and was very quiet after. When not out and about, it was the perfect refuge for sitting outside and admiring the beautiful courtyard. I will definitely stay there again!
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lush green grounds.
Stayed 5 nights in Aug 2021

10/10 Excellent

Avigail

Stayed 5 nights in Aug 2021

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & convenient. Would definitely stay here again.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old and run-down. Could be a beautiful property with a little renovation. Huge gaps in the window for bugs to come in, no window coverings in the suites front room and poor fitting one in the bedroom. Stains on sheet, and walls in serious need of painting, cracked floor tiles, musky smell. Very dissapointed!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
The hospitality was excellent, very informative, helpful, they made us feel at home, thank you for your kindness Gisela, Roger, Willy, and housekeeping lady my apologies but don’t remember her name:)
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, cute and affordable. Less than a block to the ocean.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021