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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Deluxe Room with Balcony Ocean View
Reception
Front of property – evening/night
Body treatments, aromatherapy, hot stone massages, sports massages

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1000)
The price is €182
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 hot tubs
  • Indulge with hot stone massages, facials, or aromatherapy at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1106 reviews
Rating 8 - Good. 285 out of 1106 reviews
Rating 6 - Okay. 225 out of 1106 reviews
Rating 4 - Poor. 146 out of 1106 reviews
Rating 2 - Terrible. 146 out of 1106 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Thomas Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Peter

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the $$ spent compared to the other options.
Stayed 8 nights in Jan 2025

4/10 Poor

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old resort The property needs extensive update. Room had only one outlet and it was behind night table. Friends accompanying didn’t have water for 2 days and no hot water for 3 The « all- inclusive » portion is sad. Food extremely poor and limited, drink are all 3-4 pre-made sugar mix with the cheapest alcohol. Despite the all-inclusive we ate out every night. There is a « diner » option with a little more options… But you have to get up at 7:30 am and line up for 1 hours in hopes to get a voucher for the night’s dining!!! Cozumel is beautiful, diving is exceptional but this resort does not hold compare to the competition.
Stayed 10 nights in Jan 2025

10/10 Excellent

KIM, neenah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is great for snorkeling and long walks. Resort is beautiful. Wish the surrounding properties would be developed for additional occupancy. Looks too dumpy.
Stayed 8 nights in Dec 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not waste your time staying here. The front desk staff were rude any time you asked a question. The very limited options for food were extremely poor. The food at the buffet was horrible. The room we got was more than outdated. Drawers had rusty screws sticking out. Beds are hard and old. Old bedding and blankets. Spend your mo ey anywhere else but here
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Melanie Jo, cold spring

Staff was great. Hotel needed repairs
Stayed 5 nights in Jan 2025

2/10 Terrible

Makayla

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not at all impressed with this resort, and regret my decision of staying there. I pay extra money to get a nicer room, and king bed, yet get put in an old ran down room with 2 full sized beds. When I brought this to their attention, they basically said deal with it, and try to get a new room tomorrow. I should get what i paid for to begin with!!! I found hairs in the sheets, shower, and sink. Blood on the curtains. The beds were hard as a rock. Showers were not warm. A/C did nothing. No refrigerators. Bars are supposed to close at 11, yet closed at 10:15 every night. The food was the same for lunch/dinner everyday, and 6 out of 7 days they would not let us order off of the menu because “we can have the buffet”. The one day we were able to order off of the menu, we were only able to choose between quesadillas and nachos, that’s it from a full menu. The restaurant is the exact same food as the buffet, just served to you. Staff are not friendly. It felt like an inconvenience anytime I wanted to order a drink. They only had 1 type of beer and it was tap, no canned drinks at all. Mixed drinks were terrible. Our last 2 days, servers would ignore us and only serve the people around us. Pools were also dirty. My advice would be to pay the extra couple of hundred dollars and stay somewhere else. The only positive thing I have to say about this place is that the beach was nice, and that’s it. My group loved cozumel, but this resort ruined our experience.
Stayed 7 nights in Jan 2025

8/10 Good

Suzette M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from a 7 day trip. Just know this is kind of a no frills all-inclusive. Food at the buffet was plentiful but nothing fantastic. At breakfast the made to order omelets were excellent as were the tacos at night. Burgers & hot dog buffet all day was good in the bar area (ask for fries or nachos). Drinks were good (ask for double shots if you want booze in them..lol). Staff are plentiful, incredibly nice and work hard (tips appreciated). Beach is awesome. Snorkeling was great right from beach. We had a room on 9th floor (skyview) and it was really nice, super clean and the view was beautiful. No entertainment at night at the resort but you can take a cab into town anytime for about $10. We rented a buggy for $55 per day from HTL and drove all around the island. Over all we loved and will go back for sure.
Stayed 7 nights in Jan 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 days over Christmas and had an amazing time. I would definitely go back. The staff were really great!
Stayed 7 nights in Dec 2024

4/10 Poor

Kaylee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The ac didn’t work well in our room, bed was uncomfortable and I found hair in the shower on arrival. Check in process was difficult and time consuming. Didn’t receive our towel cards or safe key resulting in 2 trips back to the lobby. The buffet was awful and the restaurant was difficult to get a reservation for. We had to wait in line for 45 to attempt to get a reservation and after about 10 people booking for multiple rooms, we didn’t get a reservation. We went out for food and had a great experience. There was little entertainment which is something I’ve never experienced when vacationing in Cozumel. The money spent was not worth it. Overall we will not be returning to this resort.
Stayed 3 nights in Dec 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerry K

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is old and there is some need for upgrading things like beds and shower stalls/tubs…but we go there again and again because the staff is wonderful. The beach is beautiful with some of the best snorkeling we’ve ever seen. Our housekeeping lady (Mercedez) was so kind and by the end of the week we were best friends. It’s a treasure in Cozumel…we know there are nicer hotels but we will probably keep going to El Cozumeleño forever. If you are a princess who needs every aspect of service to be impeccable, this isn’t your hotel. If you travel to other countries to experience the culture and get to know some of the locals, and can appreciate hard work and effort made on your behalf, you’ll be happy there.
Stayed 6 nights in Dec 2024

4/10 Poor

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly service. Musty smells (I suspect mold) Cockroach in hotel room Random cups left outside of hotel room for the 5 days we stayed. Collecting gnats and mold The managers very rude. Standoffish (Omar) Don’t recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service and staff are very friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

SEAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say about this place . Leaking water trough the wall, black mold on the bathroom ceiling and shower door frame , bathroom door and in shower tiles . Bed was like sleeping on box springs and no mattress. Food was not to good and drinks watered down . Building and just about everything else is falling apart. Can’t recommend this place to anyone .
Stayed 6 nights in Dec 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt like the property was decent when it originally opened and everything was operating, now just many old promotion signage, obsolete drink specials, and sub-par “all inclusiveness”
Stayed 5 nights in Jan 2025

4/10 Poor

micheal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lets start with the pros great snorkeling Cons food isnt great but you get what you pay for. Talking to someone who stays a month at a time for the last 25 years says they fired all of the staff at the beginning of the year. They changed a lot of the good qualities that made him come back year after year. I believe thing may get better here as they train newer staff but id save ur money and spend it at a well known establishment for another 50 to 100 per day.
Stayed 6 nights in Jan 2025

6/10 Okay

Bjorn

Travelled with family
Tired resort
It took 45 minutes to check in and our rooms were not ready until after 5 pm. The rooms are old, but comfortable. The buffet food is meh, and nothing is labeled. We were able to reserve one dinner at the restaurant, which was very good, but the reservations fill up very early, even if you get in line before the reservation desk opens in the morning. Hot tub is luke warm. Late check out was not possible. Restaurant employees are friendly.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was AWFUL. Every day cut up hotdogs and chicken with sauce on it. Every meal, the same. Disgusting.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARY ANN, PELHAM

Stayed 7 nights in Dec 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Philbert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and kept the resort clean. It was quite a nice place. We just wish the room had more electrical outlets and the AC works much better.
Stayed 8 nights in Dec 2024

8/10 Good

April

Liked: Staff & service
The good: Good price, great beach, the view from the sky view room is amazing and the staff are friendly. The bad: food is ok not a lot of selection, hard bed, and the $15 USD per day eco fees not told about prior.
Stayed 3 nights in Jan 2025

6/10 Okay

Jody

Liked: Staff & service
Disliked: Property conditions & facilities
mattress and furniture in terrible shape
Stayed 7 nights in Dec 2024