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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
On the beach, white sand, free beach cabanas, sun-loungers
Boating
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Playa San Juan
    16 min walk
  • La Veranda
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    216 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    11 min drive

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 spa tubs
  • Indulge with manicures and pedicures, aromatherapy, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 0

Restaurants on site

  • El Cocal Restaurant
  • La Veranda
  • Swim Up Bar
  • La Pérgola
  • Lobby bar

Things to do

  • 5 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Boating
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Mini golf
  • Motorised watercraft
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (5381 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Books
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 278 out of 1010 reviews" "
Rating 8 - Good. 285 out of 1010 reviews" "
Rating 6 - Okay. 196 out of 1010 reviews" "
Rating 4 - Poor. 133 out of 1010 reviews" "
Rating 2 - Terrible. 118 out of 1010 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service
I can’t say enough good things about the staff at this property!! Everyone is very friendly, welcoming, and attentive! Rooms are very clean! Unfortunately, the facility itself is in need of serious updating. We loved being able to snorkel right at the resort and having the scuba shop on the property was very convenient. They do not have very many activities or entertainment- but the activity staff are great!! The food was tasty, but there are really only two restaurant choices. If you are looking for a relaxing low key vacation, this is a good option! That was the primary objective of our stay and it was a success!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an all-inclusive resort. The staff was absolutely fabulous and I had a great time.
Stayed 7 nights in Sep 2024

8/10 Good

CAROLE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself may be a little dated and in need of repairs, however the incredible staff, good food, and delicious drinks make up for it. Would definitely come here again
Stayed 7 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The rooms are clean and the outside beautifully maintained.
Stayed 8 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Hector Manuel Morales

Stayed 5 nights in Jul 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like the wifi to work.
Stayed 7 nights in Aug 2024

6/10 Okay

Angela Marie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Been coming for years but most of the staff that i really got to know are gone now its like being around robots instead of friends. Property is getting ran down. Only thing they have is the beachfront is amazing. Snorkeling is amazing.
Stayed 3 nights in Jun 2024

6/10 Okay

Deysi

Liked: Staff & service
Stayed 12 nights in Aug 2024

6/10 Okay

Deysi

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall hotel was good but food wise their dinner restaurant that requires dressing code was disgusting you wat better at their cocal restaurant that is near the beach.
Stayed 12 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the property and the staff. We will go back next year and I have stayed there many times.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the very professional staff and the exceptional cleanliness. The food was just fine and it is a nice quiet, family friendly hotel. The location on the beach and the island are perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una mala experiencia con nuestra habitación pero lo solucionaron enseguida, cambiándonos. La canción de la bikina instrumental, suena todo el tiempo, a todas a horas, en todas las áreas. No miento cuando digo que era una repetición infinita. Después del segundo día, realmente se vuelve molesto. Ojalá pudieran hacer algo al respecto. En cuanto a las instalaciones y staff, todo fue muy bueno. Muy amables, serviciales y las instalaciones muy bellas con todas las actividades posibles disponibles y una playa pequeña pero hermosa y súper a gusto. Volvería solo si me aseguraran que cambiaron su playlist.
Stayed 4 nights in Aug 2024

10/10 Excellent

Trixia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The food was good, people nice and beac was great. If they want to improve I would say some extra umbrellas by the beach and working on Cleaning the rooms more, it had a moldy smell and dirty sheets.
Stayed 4 nights in Jul 2024

2/10 Terrible

Maria Magdalena Maldonado

Disliked: Staff & service, property conditions & facilities
El personal es muy desatento, sobre todo en recepcion. Me cobraron una persona de mas, y no me entregaron comprobante o factura, me dieron un correo que no responden
Stayed 4 nights in Aug 2024

8/10 Good

Lucreta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is great for the most part, there was a few that wasn’t. They snorkeling was good right of the beach. When you book an excursion from the front desk you need to check everything about it.
Stayed 14 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are open from 7 am-10pm! You could go to the restaurant for dinner without dressing up, just slip your cover up on (men need to have a shirt), eat and go back to your beach chair. It was perfect! The facilities were clean, staff was great. You can't beat the service, food and atmosphere for the price
Stayed 7 nights in Jul 2024

6/10 Okay

Michael Brent

Travelled with family
Second Time here and it was not the same as the first.
Stayed 10 nights in Apr 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort we have ever stayed at. From pulling up at the resort there was no one to greet us then we had to stand at the front desk for a while because no one seemed to want to help us. Food was HORRIBLE..pools were absolutely disgusting and had a terrible smell to them. None of the employees seemed happy at all so service wasn’t good all week we were there. Beds were the worst we have ever slept on, very old hard matresses. No fun entertainment for the kids whatsoever. We will never be back to say the least!
Stayed 6 nights in Jul 2024

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The food was nearly inedible. Luckily we only stayed for one night. The room was extremely hot and the bathroom, especially the shower was very unsanitary. I did not want to go in without my shoes. The mattresses were extremely hard and there was no Wi-Fi connection in our room. We will not stay here if we return to Cozumel. The staff was more than friendly and helpful and I appreciate their service. I wish the facilities and menus would be updated. Sewage smell was overwhelming.
Stayed 1 night in Jul 2024

8/10 Good

Flavio Ruiz

Stayed 8 nights in Jul 2024

4/10 Poor

Mariam

Stayed 4 nights in Jul 2024

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property and the staff were great, but the ACin the room was not working properly and it was very noisy, also in the formal restaurant the same issue no AC, if this simple but key things are fixed , I would come back for sure
Stayed 6 nights in Jul 2024