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Cerro Negro RestoHotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cerro Negro RestoHotel

Business Room, 1 Queen Bed
Restaurant
Building design
Books
Hiking

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Camino Cerro Negro Km 3, Ruta x-657, Coyhaique, Aysén Region
  • Ecoexploradores Patagonia
    8 min drive
  • Mirador Río Simpson
    9 min drive
  • Monumento al Ovejero
    9 min drive
  • Coyhaique (GXQ-Teniente Vidal)
    28 min drive

Room options

Business Room, 1 Queen Bed

  • 18.51 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • 18.51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed

Business Room, 1 Queen Bed

  • 18.51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, 1 Queen Bed

Terrace/patio

Executive Studio Suite, 1 Queen Bed

  • 34.45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

  • 31.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • 31.1 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About this property

Cerro Negro RestoHotel

Simple base for skiers with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Cerro Negro RestoHotel include a complimentary reception and complimentary wireless internet access.
Cerro Negro RestoHotel offers 11 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
During your stay at Cerro Negro RestoHotel, you'll be close to Ecoexploradores Patagonia. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter, and wedding services
  • 8 minutes by car from Ecoexploradores Patagonia and 9 minutes from Mirador Río Simpson
  • Airport drop-off and ski shuttle service available for a fee
This mountain lodge's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the lodge's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Coyhaique lodge.

The lodge hosts a free manager's reception daily.
L&A - Onsite fine-dining restaurant. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Drop-off airport shuttle (surcharge) from 8:00 AM to 9:00 PM
  • Airport shuttle on request
  • Ski shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: CLP 15000 for adults and CLP 7000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • L&A

Things to do

  • Private picnics
  • Spa services

Conveniences

  • Free newspapers in reception
  • Reception hall
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (65 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Books
  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Chef
  • Connecting rooms available
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 30000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 15000 for adults and CLP 7000 for children
  • Airport shuttle fee: CLP 30000.00 per room (one-way)
  • Airport shuttle fee per child: CLP 30000.00 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Cerro Negro RestoHotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 1:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lodge Cerro Negro
Cerro Negro RestoHotel Lodge
Cerro Negro RestoHotel Coyhaique
Cerro Negro RestoHotel Lodge Coyhaique

Cerro Negro RestoHotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

mike

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst type of review I've ever written. I booked this hotel for a friend that was picking me up. She drove 10 hours to Coyhaique Chile on terrible roads and this hotel doesn't exist by this name. It has changed hands multiple times in the last year or so and EXPEDIA allowed me to book a room under a hotel name that doesn't exist. My driver had no money of her own to rent a room. Completely ruined my last night at the fishing lodge because I had to try and get her into another place while I was far away. I DEMAND A REFUND!!!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Jose Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadía de primer nivel, el lugar invita al descanso, sin televisores ni los molestos ruidos cercanos a la ciudad, el entorno espectacular, la calidad de la atención de los administradores es extraordinaria, la atención especial y la voluntad para asesorarte desde lugares para comer, visitar o desarrollar un tour por la zona. Se agradece un lugar así, donde vale la pena regresar.
Stayed 3 nights in Jan 2020

8/10 Good

carmen paz

Liked: Staff & service
boa
o local é muito bonitto mas a administração era nova e tivemos varios problemas com a agua quente e com braulho do ar condicionado no quarto. nos colocaram em um quarto grande mas sem vista. pedimos para mudar mas tivemos o problema do ar mas tenho certeza que vão melhorar. as instalações são otimas
Stayed 1 night in Nov 2019