North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Four Bedroom Pool View Townhouse | Living area
Interior
Bay View Suite
Bay View Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪3 min walk‬
  • Cowes Beach
    ‪3 min walk‬
  • Phillip Island Wildlife Park
    ‪3 min drive‬

Room options

Bay View Queen Room

  • Bay view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Bay View Spa Room

  • Bay view
  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Room, Multiple Beds, Bay View

  • Bay view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Guest Room

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Budget Family Room

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Budget Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Bay View Room

  • Bay view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Bay View Family Room

  • Bay view
  • 44 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

Two Bedroom Bay View Apartment

  • Bay view
  • 60 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

Four Bedroom Pool View Townhouse

  • 120 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

Bay View Suite

  • Bay view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

Four Bedroom Townhouse

  • 120 sq m
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

Guest Suite

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Dorm Room - 4 Share

  • 30 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

Dorm Room - 6 Share

  • 30 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

Dorm Room - 2 Share

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

About this property

North Pier Hotel

Beach hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in, and express check-out.
North Pier Hotel offers 62 accommodations with hair dryers. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access.
An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at North Pier Hotel. During your stay, you're just a quick walk from Phillip Island Ferry Dock. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a terrace, an ATM, and TV in a common area
  • Guests have great things to say about the helpful staff and the location
  • Steps from Phillip Island Ferry Dock and 3 minutes by foot from Cowes Beach
North Pier Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Cowes hotel is smoke free.

North Pier Hotel - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive key retrieval information. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1063 reviews
Rating 8 - Good. 383 out of 1063 reviews
Rating 6 - Okay. 169 out of 1063 reviews
Rating 4 - Poor. 104 out of 1063 reviews
Rating 2 - Terrible. 60 out of 1063 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Connie

Travelled with family
This property is advertised as being for families yet it’s unsafe as the indoor door lock doesn’t lock properly and my 3 year old kept running out onto a busy carpark! Would not recommend. When I tried to resolve this with the hotel staff I was dismissed.
Stayed 3 nights in Dec 2024

6/10 Okay

Mauro

Travelled with family
Liked: Staff & service, amenities
I liked the area
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Orin, adelaide

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stuffy, with carpets reeking of dust. If you're asthmatic, don't even consider booking. Don't be deceived by the beautiful photos online – they are far from the reality.
Stayed 1 night in Dec 2024

8/10 Good

Rebbecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very accomodating. Perfect for what we needed, opposite the beach!!
Stayed 1 night in Dec 2024

10/10 Excellent

Minh

Stayed 1 night in Dec 2024

8/10 Good

Lea Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Staff were friendly, view was amazing
Stayed 1 night in Dec 2024

6/10 Okay

Hang Tsz

Stayed 1 night in Dec 2024

8/10 Good

TAN GUEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment
Stayed 2 nights in Dec 2024

8/10 Good

Petula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Warren

Liked: Cleanliness, staff & service
….
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and beach
Stayed 1 night in Dec 2024

10/10 Excellent

Bawanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place
Stayed 1 night in Nov 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rhonda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like no air-conditioning . No sink in the kitchen area. No fly screen on the windows. No where to sit
Stayed 1 night in Nov 2024

6/10 Okay

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Condition
Stayed 1 night in Nov 2024

6/10 Okay

Nishaan

Travelled with family
Liked: Cleanliness
Fine for a night, but a bit too noisy for families
The rooms were adequate for our stay, but not great. While the hotel tried to accommodate our request for a room that was far from the pub, we ended up with a room directly above the smoking courtyard, complete with lots of yelling and swearing. The windows are SO THIN so at times it felt like the patrons were in our room, but with the door between the rooms closed, the kids were able to sleep in the front room with not too much trouble. It just meant us parents had no tv for the night as that was in the front room. I'm not sure if they closed the courtyard, but thankfully the noise died down at about half past 9. Pretty good, considering it was a Saturday night. The pub is family friendly, but I wouldn't recommend staying there if you have smaller kids. Probs best left to the kid-free crowds!
Stayed 1 night in Nov 2024

10/10 Excellent

grant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower over bath not suitable for older people
Stayed 1 night in Nov 2024

6/10 Okay

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic room, basic facilities. Fair priceing
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay Partap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sameera

Disliked: Cleanliness, amenities, property conditions & facilities
We were expecting the place to be well kept which it wasnt. There were some parts of the house which were not clean. Also, the dryer did not work properly. The utensils were not kept clean and we had to wash them before using The AC in one of the bedrooms was not working properly. Overall ww are not impressed
Stayed 3 nights in Nov 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for 1 night stay
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Stayed 1 night in Oct 2024

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took my husband ages to work out how to get the heater control to work. I would have just got someone to come and sort it! The room was short of powerpoints next to the bed for phone charging. Next time we will be more prepared. Loved that we could buy food from the pub and take it back to our hotel room. The food was also top class! It was well situated to Thompson Avenue and had a great outlook over the water. We were there on a Thursday night and it was surprisingly quiet. It was certainly value for money and we will certainly be back!
Stayed 1 night in Oct 2024