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Best Western The Westerly Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western The Westerly Hotel

Lobby
3 bars/lounges, pub
Exterior
Lobby
3 bars/lounges, pub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Courtenay and District Museum and Paleontology Centre
    ‪13 min walk‬
  • Courtenay and District Memorial Outdoor Pool
    ‪19 min walk‬
  • St. Joseph General Hospital
    ‪6 min drive‬
  • Courtenay, BC (YCA-Courtenay Airpark)
    ‪9 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western The Westerly Hotel. During your stay, you'll be within walking distance of Courtenay and District Museum and Paleontology Centre. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine at The Westerly Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by foot from Courtenay and District Museum and Paleontology Centre and a 2-minute drive from Courtenay and District Memorial Outdoor Pool
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM. An additional breakfast is available daily for a fee.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Westerly Restaurant
  • The Flying Canoe Pub
  • Chalk Lounge

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 935 reviews" "
Rating 8 - Good. 384 out of 935 reviews" "
Rating 6 - Okay. 135 out of 935 reviews" "
Rating 4 - Poor. 44 out of 935 reviews" "
Rating 2 - Terrible. 19 out of 935 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the older part, which was fixed up nice, except it was noisy. You can hear everything between the rooms, and the drunk people outside. It is a nice central location and easy walk to the downtown and also the trail to around the Airpark.
Stayed 3 nights in Oct 2024

8/10 Good

Jora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Unfortunately my room had bed bugs. I have several bites all over my body, arms, hands, neck and face. As well there were several people loitering in the lobby and outside at all times. I will say however that the staff was very hospitable and my stay was fully covered. I will not be returning despite the service though.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool table room
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Stayed 1 night in Oct 2024

8/10 Good

Rita

Travelled with family and small children, Business traveller
Liked: Amenities
Was sufficient for our needs and would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
I found the fan of the heating unit very loud and very forceful. Breakfasts were very good and plentiful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Really great experience. Would definitely stay again!
Stayed 1 night in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable and a clean, spacious room. Good to have a microwave and a fridge in the room. Friendly, helpful staff.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great basic and affordable accommodation.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy bed
Stayed 1 night in Sep 2024

10/10 Excellent

jacomina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very helpful staff. The wheelchair accessible room was spacious and so was the bathroom. Very helpful to have laundry facilities on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Great location!
Stayed 3 nights in Sep 2024

8/10 Good

Zsofia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Google takes you to the back underground parkade and not the front door which makes it confusing. Staff is super nice, and the breakfast is amazing!
Stayed 1 night in Sep 2024

8/10 Good

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Parking isn’t the most convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sajjad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newer building is much better than the old one. They need to improve on the lighting inside the building.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Quiet location.
Stayed 1 night in Sep 2024

8/10 Good

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth, Toronto

Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to share what I did not like. No screens in window. Had this beatiful patio door that we could not open as no screen. It was very hot in room even with air conditioner on. Only thing that we found negative. Everything else was excellent
Stayed 1 night in Sep 2024