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Best Western Crossroads Of The Bluffs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Indoor pool
Free daily on-the-go breakfast
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
2216 27th Ave, Council Bluffs, IA, 51501
  • Horseshoe Council Bluffs
    17 min walk
  • Mid-America Center
    3 min drive
  • Ameristar Casino Hotel at Council Bluffs
    5 min drive
  • Omaha, NE (OMA-Eppley Field)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Crossroads Of The Bluffs

Hotel in Council Bluffs with free breakfast and a fitness center
A fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a banquet hall.
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Crossroads Of The Bluffs. During your stay, you'll be within walking distance of Horseshoe Council Bluffs. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Henry Doorly Zoo and Aquarium and 7 minutes from CHI Health Center Omaha
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1003 reviews" "
Rating 8 - Good. 326 out of 1003 reviews" "
Rating 6 - Okay. 161 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Michael, Seattle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden in front of building
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, friendly staff, close to where I was going and reasonable.
Stayed 3 nights in Sep 2024

10/10 Excellent

CURTIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Needs more vending machines around. Only one pop machine and kind walk from my room to it. No snack machine.
Stayed 1 night in Sep 2024

6/10 Okay

Darraugh

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Its good for what it costs but overall the walls are thin, the bed is hard but no bugs, breakfast was good. Really a get what you pay for situation.
Stayed 1 night in Sep 2024

6/10 Okay

Arly

Travelled with partner
Just your average stay at a basic hotel
Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot breakfast with a lot of choices. Not just prepackaged food. Room was clean. No bad smells. Staff friendly. I would stay again even though the area was a little low rent. I did not feel unsafe and i could see my vehicle right out my room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff, always eager to help.
Stayed 5 nights in Aug 2024

10/10 Excellent

LILLIAN, BILLINGS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on checkin.
Stayed 1 night in Aug 2024

6/10 Okay

Chad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As of aug 24 2024 - The rooms are very dated but they were clean. There was black mold in the shower but everything was well cleaned. Breakfast was great and the service amazing. I wouldn’t stay there again but I’m glad it was available when we needed it. It had a huge pool and pool area and it was well decorated with tables, chars and couches.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Travelled with family, Business traveller
Liked: Property conditions & facilities
Your breakfast left a lot to be desired. The food was hard and cold and runny - Biscuits and gravy - The tater tots were like hockey pucks. Seriously, figure it out. Breakfast is the most important meal of the day. The floor in our room was just weird and sticky. The room smelled horribly of disinfectant.
Stayed 1 night in Aug 2024

8/10 Good

Alex, Fort Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in this area.
Honestly, when I booked this room I was a bit worried. When I finally arrived I was presently surprised by how wonderful this place is. I would give it 6 or more stars if possible. I was on a road trip for vacation and there is so much to see and do here. Definitely returning to this area and will be staying here when I do. Super happy!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jaymechia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the swimming pool and breakfast
Stayed 2 nights in Aug 2024

4/10 Poor

Jared

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. The hotel/room wasn't clean. The drawers in the hotel room had leftover trash/clothes from a previous tenant. It was loud and noisy all night from other tenants and outside noise. There are plenty of hotels close in distance to this one that would be far superior.
Stayed 1 night in Aug 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Rooms were spacious and quiet. The rooms, beds, sheets, and bathrooms were clean. The hallways were a bit dirty and needed vacuumed. Overall as a last resort due to limited vacancy in Omaha, it was ok for the one night we stayed.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very good pool for kids.
Stayed 1 night in Aug 2024

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
After a flight cancellation at Omaha airport, this was one of the only available hotels that was available. Way overcharged for what the room was, it was dirty, smelt like smoke, Smelt like mildew
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There was alot of hair in the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy and quiet. Despite the many people that were also staying in the hotel. Thanks for the hospitality!
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Stayed 1 night in May 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great. Very clean, awesome staff, nice rooms, comfortable beds and nice breakfast.Only complaint was the black out shade in our room didn't close all the way so it let a bunch of sunlight in in the morning which made it to difficult to get some extra sleep.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came in late from drive. Staff was discussing some kids on bikes riding by. Concerned me but staff reassured they keep an eye on all cameras on property. Quiet building. Nice choices for breakfast though we did not eat.
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Stayed 1 night in Jul 2024